Elaine Stewart

079**-****** adwh6x@r.postjobfree.com London

Personal Profile

An experienced Reception / Administration professional with exceptional transferable skills from a variety of work environments, which include; Schools, Offices, Libraries and Councils. Previously acknowledged by peers to be good at relationship management, working with customers, inspiring confidence in others and maintaining client confidentiality. Available immediately, possesses a full clean UK driving license and own vehicle.

Skills

Reception

oAnswered phones, met and greeted visitors and made them feel welcome

oDirected visitors to the correct person or department and managed visitors book

oProvided information and answered queries

oManaged diary and responded to emails

Administration

oUndertook general ad hoc administration duties for all departments

oChaired meetings with managers and professional agencies

oProvided guidance to colleagues, sharing knowledge to develop best practice

oMaintained the accuracy of all data, logging concerns and follow up actions

Research

oUndertook market research assignments for Mystery Shopper Company and International Service Check

oCollated information gained and prepared written reports outlining findings

oExtensive research work for True Volunteer Foundation

Leadership

oManaged and taught classes of thirty children using various strategies

oCollaborated with the Head Teacher and Deputy Head on various issues

oSet up a new library, including an automated library management system

Career History

Receptionist (Voluntary) Unitas Youth Zone Mar 2023 – Present

Receptionist/Steward (Voluntary) Bentley Priory Museum Oct 2021 – Present

House Warden (Voluntary) Headstone Manor Museum Jul 2021 – Dec 2021

Cataloguing/Digitisation Assistant (Voluntary) Courtauld Institute of Art Jan 2020 – Mar 2020

Receptionist (Voluntary) Chalkhill Community Centre May 2019 – Mar 2020

Library Assistant (Voluntary) Friends of Barham Park Library Nov 2017 – Apr 2018

Administrator/Receptionist Pertemps, London Borough of Harrow 2011 - 2014

Administrator Talent Taurus, Harrow Arts Centre Sept 2010 – Sept 2011

Mystery Shopper International Service Check Oct 2010 – Dec 2010

Market Researcher Mystery Shopper Company Aug 2010 – Nov 2010

Voluntary Researcher True Volunteer Foundation Jun 2010 – Oct 2011

SEN Statement Writer Real Resourcing Brent Council Sept 2009 – Feb 2010

Education and Training

OCR IT Course (Word and Excel)

Bachelor of Education (Hons) Maths, Computing & Technology

BTEC National Diploma in Business Studies

Hobbies and interests

Reading is a passion of mine, I like to get lost in a good book, which has improved my imagination and writing skills. Crosswords are a challenge that I enjoy as well, I get a great sense of achievement at completing them.

References available on request

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