LaTonya R. White
Dearborn Heights,Michigan ***** 313-***-**** adwgya@r.postjobfree.com
SKILLS & QUALIFICATIONS
General Office
Mulch Line Phone System
Intermediate computer skills
Microsoft Word
Data Entry
Time management skills
Novel system
CPR certified
Goal oriented
PROFESSIONAL EXPERIENCE
Administrative Assistant
•Answered telephones and directed calls to appropriate staff.
•Scheduled and confirmed patient diagnostic appointments, surgeries, and medical consultations.
•Operated office equipment, voice mail messaging systems, and word processing, spreadsheet, and software applications to prepare reports, invoices, financial statements, letters, case histories, and medical records.
•Maintained medical records, technical library, and correspondence files.
•Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff.
•Patient coordination – intake/discharge
•Patient scheduling & Payroll processing
•Certified billing and coding
•Medical record management & Inventory
•Mail processing & Insurance verification
Unit Secretary
•Operated telephone switchboard, forwarded calls, provided patient information and scheduled appointments.
•Greeted persons entering establishment, determine nature and purpose of visit.
•Scheduled appointments and maintain and update appointment calendars.
•Resolved complaints from customers and the public.
•Filed and maintained records.
•Patient coordinator – intake/discharge
•Maintained and coordinator of unit inventory
•Lab processing & Auditor for the unit
•Managed downtown processes
Certified Nursing Assistant
•Maintained meals and direct feeding of patients and provided ambulation assistance
•Vital signs processing and managed linen for patients
•Coordinator of recreation for patients
•Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
•Turned or reposition bedridden patients.
•Provided physical support to assist patients to perform daily living activities.
WORK HISTORY
The Wellness Plan,Detroit,MI Registration Clerk,Adminestrative Assistant 03/29/19-pres.
Kresge Eye Institute, Detroit, MI Administrative Assistant - 08/2017 – 04/2018
Beaumont Hospital, Royal Oak, MI Unit Secretary - 10/2013 – 02/2018
Wayne County Dialysis Center, Detroit, MI Administrative Assistant - 10/2013 – 08/2017
Beaumont Hospital, Royal Oak, MI Certified Nursing Assistant- 10/2012 – 10/2013
Beaumont Hospital, Royal Oak, MI Cashier - 08/2011 – 10/2012
Brown Food Group, Southfield, MI Customer Service Representative -12/2008 – 12/2010
EDUCATION
Henry Ford Community College - 06/2010
Certified Nursing Assistant
American Heart Association (09/2016 - 09/2018)
BLS Provider
CPR & AED Program