Linda Sanchez

Skills:

Office experience

Computer literacy

Front desk

Organizational skills

Time management

Administrative experience

Clerical experience

Word processing

Dismiss

Medical Billing

Insurance Verification

Medical Terminology

Medical Scheduling

Medical Coding

ICD-10

Triage

Data collection

CPT Coding

Medical Records

Epic

Customer service

Computer skills

ICD-9

Transcription

Medical Office Experience

Communication skills

Hospital Experience

HIPAA

Data entry

Typing

English

Phone etiquette

Work Experience:

Insurance Verifier (Remote) Dec 2022 - Mar 2023

ROI Solutions – Call center (Clients: Solutran/ Connexius)

Worked in a remote position for a high-volume call center handling 80-90 calls (patients) daily.

Providing Insurance Verification work for Solutran and Connexius

Eligibility information of patient’s insurance.

Updates of patients information regarding insurance verification.

Re-issue benefits, saying any other issues patients facing updating.

Care Coordinator

Carenet Healthcare Services - San Antonio, TX Nov 2019 - Oct 2022

Handle incoming calls, verify & update member demographics, Insurance verification and provide benefit information, triage members, input member complaints concerns.

Provide customer service.

Refer to government programs.

Weekly report and log.

Taking care of kids Nov 2018 to Nov 2019

Appointment Setter

B2B Prospecting - San Antonio, TX Jul 2014 - Oct 2018

Outbound calling, verify and input data for manufacturing companies, schedule and maintain schedules for sales agents.

Provide benefit information, daily call log, and weekly reports.

ER Registrar

Southeast Baptist Hospital - San Antonio, TX Aug 2012 - Sep 2013

Register incoming patients, verify and update patient demographics, verify insurance, set appointment, collect payments, provide policy and procedures, daily and weekly data log, collections, deposits, provide benefit information to other government programs.

Senior Member Service Representative

University Health System - San Antonio, TX May 1999 - Oct 2010

Call center incoming calls, verify and update patient demographics, verify and bill insurance company, resolve billing matters, daily cash deposits, weekly and monthly data reports, and interview and qualify patients for government programs, for hospital program, verify income guidelines.

Review policy and procedures.

Education:

A.S. Business Administration

Vista College - San Antonio, TX Dec 2018 - Dec 2020

Certification in Medical Terminology

San Antonio College - San Antonio, TX Jun 1992 - Dec 1993

Certification in Medical Secretary/Insurance

San Antonio College - San Antonio, TX Jul 1992 - Jan 1993

Languages:

Spanish Fluent

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