Administrative Assistant Support Associate

CYNTHIA HARRIS

**** **** ******* ****, ******, Ga 30518 • Home: 678-***-**** • Cell: 678-***-**** • adwgwz@r.postjobfree.com

Professional Summary

Detail-oriented accountant with 5+ years’ experience with accounting and corporate tax analysis. Thrive

in challenging, fast-paced environments. Learns quickly and adapts well to new technologies.

Skills

Corporate tax preparation Customer-oriented

Federal/State tax preparation Filing systems

Account reconciliations Verbal/written communication

SAP Document preparation

MS Office Information processing

Tax return preparation Detail-oriented

Work History

Tax Specialist, 08/2011 to Current

The Home Depot SSC – Atlanta, Ga

Prepared, Processed and mailed tax returns.

Processed Extension and Estimated payments and track refunds.

Requested checks and ACH payments for all income tax payments.

Booked entries to the GL.

Run SAP and BEX Reports.

Provided W-9 Forms.

Gathered information and copies for Audit IDR.

Provided support with State and Federal Notices.

11/2007 to 08/2011

The Home Depot SSC, Resolution Expediter- Proprietary Brands – Atlanta, Ga

Represented the Home Depot as a dispute resolution specialist.

Provided clients/ customers with technical support in regards to claims.

Maintained a 97 Percent accuracy rating with customer service policies.

Consistently rated in the top 5 percent of 150 employees Developed new policies and procedures for

customer satisfaction.

Mediated communication between vendors and customers to reach agreements.

Administrative Assistant, 11/2006 to 11/2007

The Home Depot Braselton MCD

Ordered and processed all inbound shipments to the distribution center.

Audited and processed necessary documents for shipments into distribution Center Maintained 99

percent accuracy rating for shipments through out country.

Managed distribution route and request forms for shipments.

Assisted the distribution manager in overall activities of distribution center.

Supervised the movement of shipments from vendor to distribution center.

Merchant Assistant, 07/2005 to 11/2006

The Home Depot SSC – Atlanta, GA

Support Merchant in large projects such as business reviews.

Managed senior merchant calendars, scheduled meetings and travel arrangements.

Communicated new programs and correspondence with vendors.

Submitted various merchant reports to division chiefs and gave final briefings on status.

Implemented post rebate, signage, Plano grams to the stores kiosk.

Developed various strategies and procedures to maintain depot direct program.

Data management Associate, 04/2004 to 07/2005

The Home Depot SSC – Atlanta, GA

Entered Data into program for purchase orders and SKU Setups and maintenance.

Operated system and procedures at a consistent 95 percent accuracy rating.

Implemented cost changes and other merchandising related issues as required.

Supplier Support Associate, 02/2003 to 04/2004

The Home Depot SSC Atlanta Ga

Researched and evaluated supplier issues and communicated effective corrective measures.

Managed and process invoices and implemented charge back repayments as necessary.

Mediated customer and vendor issues and addressed proper procedures of the company.

Researched and analyzed trends in disputes and provided resolutions to issues.

Auditor, 04/1999 to 03/2003

The Home Depot SSC – Atlanta, GA

Audited 21 stores in the Home Depot chain and verified information for correctness.

Researched and processed online credit issues on customer's behalf.

Supervised store credit releases and maintain documentation for company history.

Implemented tool rental programs in all new stores and trained on procedures.

Education

High School Diploma:

Carver High School -

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