MARY LOUISE TUNGET

***** ******* **. ******, ** *0191

703-***-**** # adwgvz@r.postjobfree.com # LINKEDIN.COM/MARYLOUISETUNGET

Summary

A results-oriented professional with more than 20 years of experience in SharePoint engineering and administration. Specializes in team management, stakeholder communication and development of dynamic, custom applications using SharePoint in conjunction with Power Apps and Power Platform capabilities. Experience developing in both traditional Software Development Lifecycle (SDLC) and Agile methodology, Scrum. Corrective action management, IT project management, asset configuration management, change management, risk and issue management, and continuous improvement. Twelve years of experience in quality process management (CMMI, ISO 9001/20,000/27000.)

Skill Highlights

SharePoint Enterprise & SharePoint Online

Power Apps & Power Platform

SharePoint Designer, InfoPath

Microsoft 365

Agile/Scrum methodology, Waterfall development

HTML, CSS, JavaScript, SQL

Business Analysis, Project Management, mentorship

Experience

Senior SharePoint Engineer, Team Lead/Gen3 Manager - 01/2020 to Present

Gen3 Technology Consulting – Department of Veterans Affairs contract

Gen3 Manager responsible for supervising a six-member team of developers for Veterans Affairs program. As team lead, assign and monitor progress of team tasking, and ensure that work is being completed in accordance with established priorities and program processes. Assist team members with assigned tasks, and escalate to PM associated risks that may impede task schedule, responsible maintaining status documentation and reporting to senior stakeholders, Jira and Sprint management

Act as a Subject Matter Expert on creation of dynamic rule-driven InfoPath forms, mentoring other teammates in order to assist their development, and expand their skillset in this area

Develop lists, libraries, websites, custom forms, flows, web parts and web part pages on the SharePoint platform based on stakeholder requirements

Design and develop SharePoint user interfaces, including creation of team’s standard templates which follow a defined style guide to deliver consistent products and applications

Use rigorous Agile strategies for design, development, testing, and sustainment

As a Site Collection Administrator, collaborate with migration team to convert more than 25 portals from SharePoint 2013 to SharePoint Online, including converting more than 40 SharePoint Designer workflows to MS Flow, creating solutions for legacy development to modernize sites

SharePoint Developer, Program Analyst, Senior - 06/2015 to 01/2020

ASM Research - Department of Veterans Affairs contract

Team Lead responsible for supervising a five-member team of developers for Veterans Affairs program. Assign and monitor progress of team member’s tasks, and ensure that work is being completed in accordance with established priorities and program needs. Provide subject matter expertise to team members, and escalate to PM associated risks that may impede task schedule

Design, develop and manage program’s internal team portal, creating document management libraries, lists, internal team sites, custom forms and workflows, automated notifications, performing permissions management, creation of custom views and web part pages

Act as a Subject Matter Expert on creation of dynamic rule-driven InfoPath forms, mentoring other teammates in order to assist their development, and expand their skillset in this area

Develop lists, libraries, websites, InfoPath forms, workflows, web parts and web part pages on the SharePoint platform based on stakeholder requirements

Design and develop SharePoint user interfaces, including creation of team’s standard templates which follow a defined style guide in order to deliver consistent products and applications

Perform design, product, peer and code/development reviews

Work in conjunction with teammates to deliver Epics consisting of multiple user stories, as defined during Sprint planning and prioritization meetings

Use rigorous Agile strategies for design, development, testing, and sustainment

Create 30+ SharePoint applications/platforms for both internal company departments and VA stakeholders

SharePoint Site Administrator, Configuration Manager, QA Process Analyst – 03/2012 to 02/2015

Digital Management, Inc

Design, develop, and manage award-winning SharePoint 2010 process asset library and internal team sites using metadata-driven library views, InfoPath forms and libraries, custom workflows, and web part pages

Maintain asset integrity using configuration management best practices, and by conducting physical and functional configuration audits of key assets

Migrate QA site portal and IT Process Asset Library from SP 2007 to SP 2010 onto Microsoft Team Foundation Server

Leverage additional functionality of SP 2010 to manage and improve asset library features using dynamic, custom InfoPath forms, and workflows

Serve as IT department’s change manager, coordinating and chairing Technical Review Board, which reviews progress of existing IT projects, action items, corrective actions, risks and issues. Manage status of change requests and action items

SCAMPI B and A Appraisal Team member for successful CMMI-Development and CMMI-Services Level 3/capability 3

ISO 9001/20,000/27,000 – support of periodic internal and annual registration/certification audits

Format and develop a set of process asset templates consisting of over 500 items available to all company employees, including policies, plans, procedures, checklists, and manuals for project management, engineering, service establishment and delivery, process management, information security, and other support areas

Perform gap analysis, process and product quality audits (PPQA) in order to assess project’s/department’s conformance with applicable standards

Prepare Practice Implementation Indicator Description (PIID) for projects/departments in scope for CMMI appraisals.

SharePoint Developer, Quality Assurance Lead - 07/2011 to 03/2012

Futrend Technology, Inc

Build and manage SharePoint 2007 process asset library for the PMO, develop tools in SharePoint using custom InfoPath forms, workflows, HTML and CSS pages

Prepare process asset templates and samples, coach project managers on implementation in preparation for CMMI for Services appraisal, and ISO 9001:2008 annual audit

Manage planning and execution of QA reviews and audits to ensure proper execution of standards, processes and procedures; facilitate project manager resolution of non-compliances

Member of SCAMPI appraisal teams culminating in the company’s achievement of CMMI Level 2 credential in December 2010

Quality Assurance Manager – 09/2010 to 01/2011

Microtech, LLC

Facilitate preparation for and participate on SCAMPI appraisal teams culminating in the company’s achievement of CMMI Level 3 credential in December 2010

Perform QA/Process audits and provide direction to project managers in the resolution of non-compliances and related process improvement activities

Refine and improve master plans, processes and procedures as prescribed by CMMI and ISO 9001:2008 standards

Senior Consultant – 01/2001 to 08/2010

Accenture, LLC

01/2009 to 08/2010

Accenture Federal Modernization Program

Organizational Change Business Readiness Lead

Liaison to senior leadership of two Operating Units for coordinating transformation tasks required to incorporate each unit’s existing plans, procedures, policies and processes into a specifically Federal-Government-focused organizational structure

Create and monitor detailed work breakdown structure for the duration of program and communicated status and risks to sponsors, program executives and project peers

09/2009 to 12/2009

United States Postal Service Program

Application Integration Functional Sr. Consultant

Identify requirements, author designs, process flows, and develop test conditions and scripts for overhaul of complex multi-platform payment processing application

Develop and execute product and system testing for application’s online payment processing user interface

10/2004 to 08/2009

Government Quality & Process Improvement Program

SharePoint Configuration Manager, Developer and Administrator

Develop and manage SharePoint asset repository, including migration of the site from SharePoint 2003 to 2007 platform, author configuration management plans, processes, perform site asset audits, chair Change Control Board

QA Test Manager

Direct test prep and enablement work of up to ten-member testing team responsible for validating updates, enhancements and integration of ASP .NET application using manual and automated testing methods (SQL database, custom and COTS testing tools)

Training and Communications Team Lead

Manage execution of program’s annual communications, training, client satisfaction surveys, manage technical writers in the authoring of communications, training and reference materials

CMMI Appraisal Team

Participate in asset preparation and facilitation of two Class B and two Class A SCAMPI appraisals, resulting in the attainment and maintenance of Level 4 certification for the US Government Operating Unit

Aug 2003 to Oct 2004

Internal Revenue Service Program

Technical Writer, Training Modeler

Develop deliverable standards for quality, format, and style, create deliverable templates, manage template repository and ensure team standards compliance

Update training database resulting from release requirements, author updates to training materials and user guides

Jan 2001 to July 2003

US Postal Service USPS.com and Postal Store Program

e-Commerce Application Developer

Perform development and maintenance tasks on a multi-million-dollar, multi-vendor system redesign, deliver training to client users

Lead project responsible for gathering client requirements and authoring corporate Web Standards manual

Team’s HTML and Section 508 compliance SME, direct remediation efforts to ensure compliance with Federal web content accessibility guidelines

Education

Bachelor of Arts: James Madison University – 1992

Hobbies & Interests

As a self-taught seamstress, I ran a bespoke clothing website, chief seamstress for Gen Z Cosplayer (my adult child), and do costuming and dressing for Reston Community Players

I am learning to play ukulele, favorite songs that I’ve learned include Moon River, Wish You Were

Here, and Space Oddity

I enjoy many genres of music, exercising, dance, and running with my dogs

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