Medical Assistant Data Entry

Lizbeth Carrera

Davenport, FL

**********@*****.***-352-***-****

I am utilizing my skills and experiences to provide great customer service satisfaction.

WORK EXPERIENCE

Benefit Verification Specialist

Spectraforce – Remote, Fl – November 2022 – February 2023

Working remotely for Regeneron through Spectraforce, calling various health insurance plans to verify benefits specifically to Eyelea and Administration. I made outbound calls and spoke to a live agent and confirmed effective dates for the policy, confirmed the provider and facility were both in network with the policy. Obtained cost share benefits for both codes. Confirmed both codes were valid and billable. Confirmed if provider was able to buy and bill for product. Confirmed if policy required any prior authorization, pre determination, referrals or any step edit. Once verified and confirmed, a verification letter was created and sent to providers via fax. All information would be updated into Patient Plus system, then data entry would be completed.

Appointment Scheduler

Remx – Remote, Fl – January 2022 – April 2022

Working remotely for Boston Hospital Radiology in Worcester, I scheduled imaging exams such as Mammograms, US, MRI, CT, Bone Density Scans.

Answered incoming calls, updated demographics and provided exam instructions to patients, provided by PCI system. Scheduled appointments using the Boma, Etenet system.

Covid-19 Vaccination Hotline Representative

Kforce – Remote, Fl – April 2021 – June – 2021

As a representative for the Covid -19 Vaccination Hotline, I would provide callers with three vaccination locations near their home. I would also provide answers to their questions regarding Covid -19 by reading scripts verbatim provided by the CDC.

Patient Access Representative

Change Healthcare- Remote, Fl – November 2020 – March 2021

My role as a patient access representative was to answer incoming calls and assist the patients with appointment scheduling, placing medication refill request to primary care physicians, and providing patients with Covid 19 information as well as transferring to the Covid 19 department.

Front Desk Associate/Scheduler CDI- Orlando, FL – March 2018 – June 2019

Daily task consists of checking in patients, obtaining demographics, and scheduling diagnostic exams. I am responsible for providing patient responsibility estimates and checking for eligibility of insurances. Experience with Fusion, Insta-Med, ACUO and E-Film.

Medical Assistant

Continue Care – Plant City, FL – July 2016 – September 2016

As a medical assistant, I am responsible for rooming patients, performing and logging in the vital signs on EMR, ECW. Updating patient medication list, and obtaining chief complaint.

In House labs are ordered and performed daily.

Injections are administered daily.

Appointments are scheduled daily.

Retrieval of diagnostic reports and lab results daily.

Answer questions and return patient telephone calls.

Call in medication refills to pharmacy.

Authorizations with medication were requested with insurances when required

Continue education updates and enrollments with Humana.

Medical Records Field Tech

CIOX - Tampa, FL - March 2016 to June 2016

My daily work duties consist of driving to different doctor offices and retrieving medical records for insurance audits.

Medical Assistant

Center for Ankle and Foot Care - Clermont, FL - November 2013 to December 2014

Responsibilities

Answer incoming phone calls.

Schedule appointments.

Distribute the phone calls accordingly.

Answer any questions the clients have with any bills.

Escort the patients to the room and update information in the computer.

Daily Basic Foot X rays of ankle and foot

Front Desk Associate

Real Estate Office Associate

Waterstone/ New Home Builder - Davenport, FL - November 2012 to December 2013

Responsibilities

Performed high-quality work, organizational strengths and exceptional Customer Service delivery.

•Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects.

•Purchase and manage supplies for the office along with performing photocopy and runner duty

•Answer phones, greet and help customers with queries and resolve basic concerns

•File and maintain reports for manager on a regular basis

Medical Assistant

Orlando Foot and Ankle Clinic - Orlando, FL - July 2012 to October 2012

Rooming of the patients, performing vital signs, updating medication list, taking basic foot X-rays, diabetic routine foot care, casting for orthotics, assisted doctor with basic surgical procedures.

Medical Assistant

JSA Medical Group - Tampa, FL - August 2011 to July 2012

Rooming of the patients, performed and recorded vitals, updated med list, performed in house labs, gave injections, performed EkG’s daily, assisted in front office duties when needed.

Medical Assistant

Cardiology Center of Tampa - Tampa Bay, FL - April 2010 to April 2011

Rooming of the patients, daily vitals, updated med list, daily performances of Ekgs, scheduled appointments, answered incoming phone calls, obtained authorizations, disbursed medication samples.

Medical Assistant

Slocum Dickson Medical Group - New Hartford, NY - October 2008 to December 2009

Daily rooming of the patients, updated daily vitals and medication list, assisted with front office duties, such as scheduling appointments, obtaining MRI authorizations, and referrals.

EDUCATION

Certificate in Medical Assistant

Concord Career Institute - Tampa, FL

1995 to 1995

High School Diploma in General Studies

Rome Free Academy - Rome, NY 1991 to 1993

SKILLS

Customer Service (10+ years), Bilingual (10+ years), Microsoft Office (6 years), Microsoft Word (6 years), Medical Terminology (10+ years), Computer Skills (10+ years), Data Entry (10+ years) Cerner, Centricity, Intergy, Aprima, Practice Fusion, E-Clinicals.

Medical Assistant Diploma

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