Post Job Free

Resume

Sign in

Store Manager Customer Service

Location:
Farmington, UT
Posted:
April 10, 2023

Contact this candidate

Resume:

James Webb

**** * **** * ***, UT ***** 801-***-**** adwgqu@r.postjobfree.com

May 5, 2016

Dear Hiring Manager,

I am writing in regards to the position . With my qualifications and skills required to fill this position, I believe I am the perfect candidate. I have over 30 years of Automotive Management and repair experience. I am currently pursuing a position with a strong company that will give me the chance to further support my family.

I currently work for Les Schwab Tire Center where I learned the meaning of hard work and a sense of urgency. I am responsible for training and leading my team in the troubleshooting and repairing of customer vehicles. I communicate the needed repairs and costs with customers. It is also my responsibility to lead my team in the proper repair procedures. Working in a fast paced environment has given me the skills needed to grow the business. Using company approved repair procedures and proper bay management I have lead my team to grow our business by 16% over last year. I maintain a good working relationship with our parts suppliers and vendors. I have the communication skills needed to properly implement the repair guidelines put forth by the company. I also have a great working relationship with my team and managers.

Prior to Les Schwab Tires Center I owned and ran my own business. The experience gained was one of the most important times of my career. It taught me the importance of integrity and honesty. At Straightlign of Utah I was responsible for the troubleshooting and repair of heavy duty and Class 8 trucks and trailers. I performed front end and drive axle alignments. I was responsible for all accounting and cash control. I also maintained a good working relationship with customers and parts vendors.

For Midas Muffler I was employed as the Store Manager. I lead my team in proper troubleshooting and repair. During my time there I trained new employees in how to properly complete automotive repairs. While there I lead my team to a record sales year.

While a Store Manager for AutoZone I was transferred to three different stores where I was responsible for changing negative sale stores to positive selling stores. Given such an important task taught me how to work under pressure and how to make money on a tightened expense schedule. Many of my employees were promoted out of my stores. I trained with the skills needed for success.

I have a great ability to see areas where improvements can be made. I enjoy being a leader and a mentor to my team members. I know I can be a valuable asset to the team at Republic Services in Ogden. My goal is to increase its profitability and grow its maximum potential. I am seeking a career level, leadership position where I can grow and share my talents and knowledge.

Thank you for considering me for this position.

James Webb

James Webb

4179 W 5850 S Roy, UT 84067 801-***-**** adwgqu@r.postjobfree.com

Summary of Qualifications

Experienced leader seeking next level opportunity. Maintains a deep understanding of the importance of follow ups and communication. Implementation of training strategies and safety procedures. Strong Automotive knowledge. Understands strong sense of urgency and importance of customer service.

Professional Experience

Les Schwab Tire Clinton, Utah, 84015

Sales and Administration Clinton, Utah, 2018- Present

Cash control

Deposits

Payroll

Accounts payable

Accounts receivable

Account maintenance

Customer credit maintenance

Point of sale

Brake and Alignment Technician Clinton, Utah, March 2007-2018

Heavy Duty and Class 8 Truck and Trailer Alignments.

Hunter Alignment Certified

Inventory and Cash Control

New Employee Training

Troubleshoot and Repair Cars and Trucks

Follow Daily, Monthly, and Yearly Store Budget

Parts Purchasing. Customer Relations

Led Team to 16% Increase in Sales Over Previous Year

Straightlign of Utah

Owner/Operator Roy, Utah, August 2006-March 2007

Heavy Duty and Class 8 Truck and Trailer Alignments

Inventory and Cash Control

Suspension Repairs

Customer Relations

Midas Muffler

Store Manager Roy, Utah, March 2006-March 2007

Led Team to Record Sales Year

Inventory and Cash Controls

Implementation of Company Repair Procedures

Welding

Employee Training

Increased Store Profits by Following Budgets

AutoZone

Store Manager Bountiful, Utah, September 1990-September 1998

Employee Scheduling

Employee Training

Inventory and Cash Control

Increase Sales

Human Resources

References

Joshua Bell

Operations Manager Republic Services

801-***-****

Casey Hamilton

Convergys

801-***-****

Gerrod VanEngen

Campus Pastor Alpine Church Layton

801-***-****



Contact this candidate