Data Entry Customer Service
Resume:
Kelly Carlier
Customer Service
Independence, MO 64052
adwgqa@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Office Manager
Asphalt Wizards - Independence, MO
March 2016 to Present
I am in charge of answering phones, payroll, entering bids and proposals into the system Bartender
Alibi Bar & Grill - Independence, MO
January 2011 to February 2016
Duties included cash and credit transaction, liquor orders, opening and closing duties, making drinks, customer service, and the ability to multi task and manage the bar by myself on my shifts Customer Service
Hy-Vee, Inc. - Independence, MO
June 2008 to September 2010
Duties included customer service, sales, multi tasking, western union, dry cleaning, lottery, as well as returns and customer complaints
Carhop/Cashier
Sonic Drive-In - Sugar Creek, MO
July 2003 to August 2007
Love Box Packaging
Lead:
I was in charge of building displays, for softsoap, scholastics, coleman and other companies, made sure that we met our quota.
Education
High school diploma in Debate
Independence, MO
August 1993 to May 1997
Skills
• Food Safety (5 years)
• Bookkeeping
• Bartending
• Assistant Manager Experience (6 years)
• Sales (6 years)
• Negotiation
• Accounting
• Restaurant Experience
• Management
• Serving Experience
• Cleaning Experience
• Retail Sales
• POS
• Merchandising
• Food Preparation
• Cash Handling
• Store Management Experience
• Inventory Control
• Upselling
• Administrative Experience
• Leadership
• Microsoft Word
• Pricing
• Office Management
• Microsoft Excel
• Customer Service
• Host/Hostess
• Purchasing
• Banquet Experience
• Cooking
• Human Resources
• English
• Cleaning
• Catering
• Inside Sales
• Sales Management
• Payroll
• Technical Support
• Outside Sales
• Accounts Receivable
• QuickBooks
• Account Management
• Profit & Loss
• Organizational Skills
• Supervising Experience
• Time Management
• Analysis skills
• Typing
• Interviewing
• Recruiting
• Microsoft Outlook
Certifications and Licenses
Food Handler Certification
Assessments
Sales Skills — Proficient
October 2020
Influencing and negotiating with customers
Full results: Proficient
Customer Focus & Orientation — Proficient
July 2020
Responding to customer situations with sensitivity Full results: Proficient
Accounting Skills: Bookkeeping — Proficient
April 2019
Calculating and determining the accuracy of financial data. Full results: Proficient
Attention to Detail: Inventory — Proficient
May 2019
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
Full results: Proficient
Work Style: Reliability — Proficient
October 2020
Tendency to be dependable and come to work
Full results: Proficient
Following Directions — Highly Proficient
August 2020
Following multi-step instructions.
Full results: Highly Proficient
Work style: Conscientiousness — Expert
August 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Expert
Work motivation — Highly Proficient
October 2020
Level of motivation and discipline applied toward work Full results: Highly Proficient
Sales skills — Proficient
October 2020
Influencing and negotiating with customers
Full results: Proficient
Verbal communication — Highly Proficient
August 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Data entry: Accuracy — Proficient
December 2020
Entering data quickly and accurately
Full results: Proficient
Customer focus & orientation — Highly Proficient
July 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Customer service — Highly Proficient
March 2021
Identifying and resolving common customer issues
Full results: Highly Proficient
Data entry: Attention to detail — Highly Proficient March 2021
Maintaining data integrity by detecting errors.
Full results: Highly Proficient
Real estate — Proficient
December 2021
Matching listings with specifications
Full results: Proficient
Customer service manager — Familiar
December 2021
Managing customer service representatives and resolving customer issues Full results: Familiar
Retail customer service — Proficient
January 2022
Responding to customer situations in a retail setting Full results: Proficient
Customer focus & orientation — Highly Proficient
July 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Warehouse associate — Highly Proficient
December 2021
Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Sales skills — Proficient
October 2020
Influencing and negotiating with customers
Full results: Proficient
Call center customer service — Proficient
June 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Bartender fit — Expert
February 2021
Measures the traits that are important for successful bartenders Full results: Expert
Filing & organization — Proficient
February 2022
Arranging and managing information or materials using a set of rules Full results: Proficient
Front desk agent (hotel) — Proficient
February 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Data entry: Attention to detail — Proficient
March 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Attention to detail — Proficient
May 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Food safety — Familiar
June 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar
Learning agility — Proficient
July 2022
Learning and applying new information
Full results: Proficient
Workplace safety — Proficient
July 2022
Using safe practices at work
Full results: Proficient
Medical receptionist skills — Proficient
November 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Retail customer service — Proficient
January 2022
Responding to customer situations in a retail setting Full results: Proficient
Attention to detail — Proficient
May 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
March 2021
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
October 2020
Influencing and negotiating with customers
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient November 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Data entry: Attention to detail — Proficient
March 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Work motivation — Proficient
October 2020
Level of motivation and discipline applied toward work Full results: Proficient
Administrative assistant/receptionist — Proficient November 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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