Shante Gathers

Baltimore, Maryland, United States

adwgn7@r.postjobfree.com 443-***-****

linkedin.com/in/shante-mari%C3%A8-216531251

Summary

Outgoing, personable and friendly Waitress with experience working in corporate and independently owned restaurants. Strong math skills, experience using point of sale systems and knowledge of up-selling techniques. Occasionally worked as a Hostess or Manager when needed. Experience

Waitress

Marriott Hotels

Sep 2017 - Mar 2020 (2 years 7 months)

Worked diligently to assist co-workers when needed. Cash Handling, Point of sale.

Followed safety, sanitation and legal policies for handling food and beverages. Bar Manager

Judy’s Island Grill

Aug 2018 - Mar 2020 (1 year 8 months)

Managed bar area including inventory, regulation compliance and high quality customer relationships to increase restaurant revenue.

Maintained inventory of bar products, including alcohol, soft drinks and supplies to ensure high volume of daily and weekly sales.

Opened and closed restaurant independently, restocked depleted items daily, signed checks to distributors, helped prepare for events.

Bartender

Julep Southern Bar & Grill

Jun 2022 - Sep 2022 (4 months)

Collect payments for drinks

Uphold company’s standards

Mixology

Provided guest with exceptional service

Utilized knowledge of mixed beverages, specialty liquors and craft beers to serve customers and provide wait staff with well prepared drinks in a timely fashion Head Bartender

Hilton Baltimore BWI Airport

Mar 2015 - Dec 2018 (3 years 10 months)

Uphold service standards, food quality, and guest satisfaction and retention. Managed bar area including inventory, regulation compliance and high quality customer relationships to increase restaurant revenue.

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Maintained inventory of bar products.

Demonstrated the ability to multi-task at a face pace while dealing with various situations/individuals with over 600 guest weekly

Cocktail Server

Dave & Buster's Inc.

Aug 2004 - Oct 2014 (10 years 3 months)

Collect payments for drinks served and balanced cash receipts, Train and managed other employees.

Stocked and tracked inventory supplies for department. Maintained a clean and organized work area.

Followed safety, sanitation and legal policies for handling food and beverages. Developed excellent customer relations.

Prepared orders in a fast-paced environment.

Worked diligently to assist co-workers when necessary. Education

Anne Arundel Community College

Associate Degree, Hospitality Management

Anne Arundel Community College

Business Communication

Skills

conflict management • customer relations • fashion • fast • inventory management • leadership • legal • microcomputers • policy analysis • pos

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