ZAHEER AHMED SIDDIQUI
Contact:281-***-****
Visa Status : J2
e-mail adwgim@r.postjobfree.com
Houstan Sugar Land Texas,USA
OBJECTIVES FIELD SERVICE ENGINEER
TOTAL WORK EXPERIENCE( ( INDIA & ABROAD TOTAL EXPERIENCE 27 YEARS)
To assist FSE Manager well to manage third party field service engineers at CM site. Ensure good organizational structure and work discipline at CM site.
Develop, maintain and improve relationships with the customer by providing expert advice and acting as a specialist resource
Work with other team members to create continuous improvement of products and services
Looking for more challenging job in the BIO MEDICAL ENGINEER specialization as a HOD.
Provide timely, detailed and accurate reports on service work performed, product performance, and warranty liabilities to company expense and time allocation
Manage assigned workorders and document all facets of the work product Provide repair assistance on "difficult to repair" vehicles to improve Customer Satisfaction and Fix it Right the First Time performance
Manage assigned work orders and document all facets of the work product. Manages assigned
Feedback and work closely with service manager and site managers to achieve best optimization for productivity & life span
Perform other tasks from Manager on the qualification development
Continually develops effective troubleshooting methods in providing daily remote assistance to customers and associates, Provided clear feedback to management for capturing improvement opportunities
Assist in the development and improvement of service processes and information
PERSONALITY
A dedicated team player, which can bring strength to your company. Has appetite for continuous improvement.
willingness to take any challenging responsibility and strong strength of ethics.
Solid knowledge of electro/mechanical device repair with attention to detail
Good documentation practice and basic knowledge/understanding of GMP
Professional with strong technical acumen – analytical with the ability to understand complex system operation and troubleshooting
Establish good relationship with customer with good communication and professional service to support new instrument and service business
Ability to develop solutions that enhance the availability, performance, maintainability and agility of a particular customer's enterprise
Ability to apply knowledge and experience to resolve problems quickly
Good knowledge of Basic Computer Networking principles and Laboratory Interfacing Systems
Be highly motivated, strong, confident and articulate. Be client facing and have good people skills and a sound communicator
To be highly motivated, dynamic, have good leadership skills & be a good problem solver
Build and maintain reliable reporting and tracking systems to utilize field data and ensure availability and reliability of the product is sustained
EDUCATIONAL QUALIFICATION
Bsc Electronics in 1993 from Osmania University
Diploma in BIO MEDICAL ENGINEER Technology, 1992 to 1994 from Meditron Engineering.
MEDICOVER HOSPITALS( NABH) Hyderabad.
Position; Presently Working as Sr.Bio Medcal Manager ( Since Decmber 2019 to Till )
Perform repairing of medical equipment in operating rooms, intensive care,, Neonatal intensive care unit, Labor ward, Laboratory and diagnostic clinics.
Perform preventive maintenance to all medical care equipment in a safe, self-directed and timely manner. Coordinate with concerned distributors in case of repairs and maintenance of equipment for under AMC / CMC and warranty equipment
Act as preceptors to physicians, nurses and technical staff concerning operation of medical equipment on a formal and informal basis, including technical support during surgeries and medical procedures.
Prepare documentation and maintain records pertaining to all repairs, replacement parts, calibrations and modifications of medical equipment as per NABH / NABL norms.
Conduct vendor meetings and prepare comparison quotation of vendor.
THUMBAY HOSPITAL NEW LIFE, CHADERGAT HYDERABAD. (NABH)
Position; Worked as Bio Medical Engineer (HOD Since 12nd Jan to September 2018 )
Wide range of medical equipment in various departments like Laboratory, ICU, OR, Nursery, CSSD, Radiology, Physiotherapy, Ophthalmology, ENT and Dental department
coordinating with the agents in arranging training programs for the doctors and paramedical staffs,
Jointly performing commissioning, calibrations and testing the electrical safety features of the newly installed machines along with the distributors. Keeping a track record of the spares stock for the repair of the machines.
Pre-purchase evaluation of the medical equipment in co-ordination with the MOH Supervisor with respect to the Technical features. Preparation of the monthly reports with respect to under maintenance repair and the PPM.
Create and maintaining a good track record with the end-users and the higher authorities.
IMMUCOR INDIA
Position Senior Field Service Engineer (South regional India ), Duration; Sep 3rd 2011, To 22-07-2018
Working in Neo & Galileo & Echo Gamma & Luminex 100/200 Lazer Based Technology
Installation, Promotion and Service of Galileo Transfusion Department And Hla Typing Instrument
Arranging technical presentations to the higher authorities and the end-users.
Making regular follow ups to various hospitals and studying the future requirements.
Performing the PPM at regular intervals.Preparation of monthly reports.
Track wise as per company follow.
Installation Report, trace ability report,QC report calibration report, service report and SOP Preventative Maintenance of Equipment, Well maintained
Assures testing is accurate and reliably available for patient care needs
Maintenance is performed, acceptable and
Documented Daily maintenance procedures, System checks
Quality control is performed, acceptable, and documented
Consolidate and post equipment service information at site
Ensure proper preventative maintenance on instruments when used Cleaning
Review and sign maintenance logs to ensure regular preventative maintenance and
timely repairs, Creating a Maintenance and QC Log, Operator’s Manual
Preventative maintenance procedures and schedules are indicated
Frequently includes maintenance logs that can be photocopied
step instructions are provided to perform maintenance, system checks and basic troubleshooting.
Explanation of error codes and alerts,Standard Operating Procedures (SOPs) Current
Easily accessible at the workbench, Available for all tests performed
Customized to reflect site, specific instructions,Provide step instructions
Instrument Records, Maintenance Logs Daily,Weekly,Monthly and Periodic Calibration
Corrective Action Quality Control Logs, Service Logs, Reagent Log
Documents the reagents on board Should include Opened date
Manufacturer’s expiration date, Lot number On board expiration date.
FERNCO AMERAN HOSPITAL (ABUDHABI)
Position; Bio Medical Engineer Duration, April to july 2011
Perform installation, repair and maintenance of medical equipment s in Ministry of health & dept of health hospital and primary Health care centers of Dubai (JCI Accreditation)..
Equipment dealt: Patient Monitoring system, ECG, Defibrillator, vital sign monitors, infusion pumps, CTG, Infant Incubators, ventilators, electro surgical Unit, Autoclaves, X- ray film Processors, biochemistry analyzer, hematology analyzer, Dental units and other equipment’s .
Periodically evaluate the safety, efficiency, and functioning of medical equipment
Assist department heads on the planning, acquisition, and use of medical equipment.
Coordinate with concerned distributors in case of repairs and maintenance of equipment for under warranty equipment
Train to the concerned staff & to ensure that the equipment is handled with care. .
MOREPEN LABORATORIES LIMITED (IMMUCOR GAMMA GALILEO USA DISTRIBUTOR)
Position Senior Service Engineer ; South regional ( India ) Duration; March 3rd 2009 to 1st march 2011
BASED IN APOLLO HOSPITAL Jubilee hills, Hyderabad Work area : Blood bank
Responsibilities : Maintain the Galileo machine at South regional. Promotion and Service of Galileo Transfusion Department And Hla Typing Instrument Arranging technical presentations to the higher authorities and the end-users.
Making regular follow ups to various hospitals and studying the future requirements.
Performing the PPM at regular intervals.Preparation of monthly reports.
M/S SK GLOBAL BIOTECH COMPANY
A Private Reputed Service Provider for Branded Equipment in Hyderabad City.
Position : Bio medical Engineer, Duration : May 2008 to Feb 2009
Responsibilities
Acted as Site Manager in the absence of the Project Site Manager.
Managing the manpower of both technical and non-technical staffs.
SAFA AL MADINA HOSPITAL (Private Hospital in Al Madina, Kingdom of Saudi Arabia)
Position : Bio medical Engineer, Duration : July 2007 to April 2008
JOB RESPONSIBILITIES : Supports patient diagnosis and treatment by installing, testing, calibrating and repairing BIO MEDICAL ENGINEER equipment; training users; maintaining safe operations. Approves new equipment by conducting tests, ensuring adherence to codes and making modifications.
SCIENTIFIC AND MEDICAL EQUIPMENT HOUSE (Contractor for MOH Hospital in Kingdom of Saudi Arabia)
Duration : 13th September 1999 to 10th September 2005
SULIMANYA CHILDREN HOSPITAL, SHAQRA GENERAL HOSPITAL, JUBAIL GENERAL HOSPITAL
Position BIO MEDICAL ENGINEER Engineer :
Servicing and maintenance of medical equipment in Ministry Hospitals, individually installing of new medical equipment
MEDICITI HOSPITAL, India
Duration : 1996 to 1999, Position : Bio medical Engineer
JOB RESPONSIBILITIES:Serving various medical equipment in the hospitals, individually installing new medical equipment, coordinating with the agents in arranging training program’s for the doctors and paramedical staffs jointly performing commissioning, calibrations and testing the electronically safety features of the newly installed machines along with the agents.
MUSLIM GENERAL HOSPITAL, India
Duration : 1994 to 1996, Position : Bio medical Engineer
JOB RESPONSIBILITIES: Identify aging and obsolete patient care equipment and update to the management.
Provide supporting documentation for the assessment, justification and selection of new devices while realizing fiscal responsibility.
WORKING EXPERIENCE ON RANGE OF MEDICAL & LABORATORY equipment:
Galieo (Grouping Instruments) : Immucor India
ECHO : Immucor India
Neo(Grouping Instruments) : Immucor India
ECHO GAMA : Immucor India
Luminex 100/200 : Immucor India
Luminex 300 (HLA Typing) : Immucor India
Ventilator’s : (Maquet,Siemens,Drager&Sensor Medix Etc..)
Blood Gas Analyzer : Radiometer, Roche, ABL & Etc…
Sterilizers : ASTELL, Memmert, Getting, Castel
Hematology Analyzer : Beckman Coulter, Sysmex k7000, Roche Etc…
Chemistry Analyzer : Hitachi, Dede Bahring, Roche, Beckmen Coulter
Elisa Analyzer : Dede Bahring, Roche, Beckmen Coulter,
UV Spectrophotometers : Beckman Coulter and All Brands
Microscopes : Leica Microsystems, Karl Zuiss, Nikon, Olympus.
Biological Safety Cabinet : ESCO (Fisher Scientific)
Fume Hood Cupboard : Any Local Customized and Fisher Scientific
Dental Units : Finndent, Ritter, Belmont.
Incubators : Memmert, Shaldon, Air Shield, etc…
Balances (Precision / Analytical) : Shimadzu, Métier Toledo, Denver . and etc…
Medical Electronic Beds : Famed / Poland
Infusion Pumps : Imed, Dragger, & All Brands
PERSONAL DETAILS
Name : Zaheer Ahmed Siddiqui
Date of Birth : 08-03-1974
Nationality : Indian
Religion : Islam
Marital Status : Married
Languages Known : English, Arabic, Urdu
Declaration:
I do here by declare that the particulars of the information and facts stated here in above are true and complete to the best of my knowledge.
Place: Authentically,
Date : ZAHEER AHMED SIDDIQUI