Education

Appliance Repair

Window Coverings Sales BALI, Levolor Blinds, JcPenney Home

Major Appliances Sales GE,LG, Frigidaire & SAMSUNG Tugger Operator

Clamp Truck Operator

ESD Instructor

SAP Training

CFR 49 Certification

IATA/IACO Hazardous Material Shipments

Fork Lift Operator

Advanced Management Professional Development

Upper Management Leadership Development

Middle Management Leadership Development

Trainers Workshop Instructor

Typing and Military Correspondence

Entry Level Management Professional

Experience

Quality Compliance Manager 11/2021 - Present Daryl Flood Logistics & Relocation Knightdale, NC The Quality Compliance Manager is responsible for quarterly client audits, internal process audits, metrics reporting etc. as well as training and coaching new and existing location staff. This position is responsible for providing value added service to our customers in addition to support local terminal operation through training and auditing to include but not limited to knowledge, technical support, and quality of service in a timely manner. The ideal candidate would have appliance installation or apartment maintenance background. Control load outs daily

Attend daily pre-shift/safety meetings to outline SOPs, Quality or Training Topics Assist with the training / on boarding of new hires Assist with the re-training and quality performance evaluation of current employees Investigate customer damage concerns for root cause analysis Ensure all company SOP-s are adhered

Report safety concerns or damages noted on the forklift to a manager/supervisor Address OSDM during loading/unloading with cargo handler/manager/supervisor Collaborate with local managers on corrective action plans Quality Control Manager 05/2020 - 12/2021 Forward Final Mile Garner, NC The Quality Compliance Manager is responsible for quarterly client audits, internal process audits, metrics reporting etc. as well as training and coaching new and existing location staff. This position is responsible for providing value added service to our customers in addition to support local terminal operation through training and auditing to include but not limited to knowledge, technical support, and quality of service in a timely manner. The ideal candidate would have appliance installation or apartment maintenance background.

Attend daily pre-shift/safety meetings to outline SOPs, Quality or Training Topics Monitor problem lane segments as outlined in the OSD report, hot accounts, and corrective action compliance Assist with the training / on boarding of new hires Assist with the re-training and quality performance evaluation of current employees Investigate customer damage concerns for root cause analysis Ensure all company SOP-s are adhered to Adhere to all company forklift safety policies Report safety concerns or damages noted on the forklift to a manager/supervisor Address OSDM during loading/unloading with cargo handler/manager/supervisor Collaborate with local managers on corrective action plans David Wright

910-***-**** adwget@r.postjobfree.com Lillington, NC Owner 12/2019 - Present Wright Junk Removal Lillington, NC Run a junk Removal Company

Haul Away's

Pick Ups

House Clean Outs

Garage Clean Outs

Appliance Service Technician 03/2019 - 05/2020 A&E Factory Service Raleigh, NC Appliance Service Technician Go into Customers Homes Dismantle & Diagnose Then Repair Appliances Specifically For Cook/Dish Products.

Microwaves

Ranges

Wall Ovens

Dishwashers

Hoods

Garbage Disposals

Trash Compactors

Specialty Department Supervisor 05/2017 - 03/2019 JCPenney Fayetteville, NC Supervise all aspects of the In Home Custom Windows, Mattresses, & Appliance departments for the store. Staffing

Budgets

Consumer Growth

Loss Control

Weekly Goals

Review The Duties and Responsibilities of Staff

Recycle Department Supervisor 02/2016 - 05/2017 Rooms To Go Dunn, NC Run A Shift of 15 Staff to process all recyclables for the distribution center. Fork Lift

Load Trucks

Run Runi Machine

Clamp Truck

Tugger operator

Maintain Bailers

Work With Vendors On A Daily Basis

Owner 01/2016 - Present Wright Appliance Repair Service Lillington, NC Install & Repair All Appliances

Microwaves

Ranges

Wall Ovens

Dishwashers

Hoods

Garbage Disposals

Trash Compactors

Delivery Driver/Installer 02/2015 - 02/2016 Lowes Dunn, NC Responsible for Stocking Merchandise, Keeping store areas clean and organized, Customer Service using hand held PC, Load, Inventory, Delivery and set up appliances in customers homes, Set up routes and confirm delivers using the Lowes Delivery System, Maintain Vehicle, Customer Service, Inventories, Co Owner 10/2012 - Present LadyBugsInTheAttic Lillington, NC Run All aspects of an Antique Store.

Buyer

Cashier

Inventory

Sales

Returns

Americas Manager 03/1995 - 04/2015 Associated Global Systems New Hyde Park, NY Handling multiple accounts including DHL /Agilent Technologies/Philips Medical Systems/ Sun Microsystems/ADP/Farmstead/Beckman Coulter/USSI/Siemens 3 Com/ORACLE, /Oracle/ASM/Ciena and Siemens.

Control All Logistical Operations

Inventory Management Thru The Use Of 14 Different Customer Based Programs Control All Transportation Services Using AGS Dispatch System Counseling For All Staff

Records Management Cost Control/Budgeting for Multiple Warehouses and several smaller offices throughout 30 states

Created a PC Based Business Fundamental Tables That All The Warehouse Management Teams Must Follow.

Created A Standard Knowledge Test On The PC To See Where Our Employees Are And Where We Need To Go.

Set-Up PC’s And A Call Center from the ground up and running in 5 days. Operate Fork Lifts, Cherry Pickers, & Stairway Lifts. Learn Customers Computer Programs & Train all Our Sites On Their Systems. Go to sites and Setup PC’s to function on the customers systems. Setup new warehouse’s run cat 5 wiring and assist in setting up phone systems. Use Company’s Systems to control Inventory and Dispatching Drivers. Field Service Supervisor 09/1992 - 04/1995 Hewlett Packard Enterprise HPE Cary, NC Responsible for all Logistics and Maintenance with the Computer, Analytical, Medical, and Test and Measurement Disciplines. Manage one of the largest inventories in the Southeast geography. Brought inventory control to the office which made it the best in the Southeast geography. Passed 9 of 9 Cycle Count efficiency reports below company standards over an extended period of time. Maintain control of all Customer Service Orders through the Engineers. Credits processed under the time line assigned.

Backup support for multiple offices.

Safety Committee Chairman for the Carolina's.

Environmental Health & Safety Program Manager.

Represented the Facilities Department during the Branch Managers Absence. Work on the PET system with the engineers to order their parts. Utilize the PIN network to control inventory and cycle counts. Learn new system that replaced the PET program that the engineers used to control there service calls and to order parts.

Corporate Logistics Manager 01/1980 - 09/1992 U.S. Army Fort Bragg, NC Performed Management Duties at all Echelons of the Army Logistical System. Managed Statistical Data and Reports to Ascertain Trends, Compliance to Standards and Directives, for Efficiency of Operations. Coordinates Logistical Activities with other Staff Elements, Supply, Service and Motor Transportation Units. Responsible for Processing and Monitoring Requests, Receipts, Storage, Report of Surveys, and Class 1 through 9 Packaged Products. Accountability for Maintenance of Individual, Organizational, and Installation equipment. Control Expendable and Non-Expendable Supplies and Equipment. Control Transportation movements for the Battalion. Additional Duties include being a Squad Leader, Battalion Driving Trainer and Driving Tester on 4 Different Military Vehicles.

Brought Class 1 Thru 9 accountability from none to 100%. Maintained the Document Register and Property Books Error Free. Developed Subordinates into outstanding Supply Specialists. Instrumental in Coordinating Billeting, Transportation, Equipment Loans and providing Supplies to 300 Personnel.

Chosen by Command to Control the Out Loading of the First, Second and Third Battalions Deployment to Charleston SC.

Developed Unit Supply Standard Operating Procedures, which was put to use throughout all the units. Developed The Battalion Standard Operating Procedures For Supply Operations Wrote Dos Program to track all inventory in the unit set up by SSN

Contact this candidate