Customer Service Store Manager

LOUIS VITE

**** ** ******* **, *********, Kentucky, 40515, US • 859-***-**** • adwgd0@r.postjobfree.com Professional Summary

Professional in retail management who is committed to exceeding the company's sales targets. In terms of handling money, assigning tasks, and maintaining customer areas, is accurate and efficient. Skills

• Goals and performance, Team leadership and coaching

• Excellent customer service skills, Operations

• Accurate money handling, Opening and closing procedures

• Customer relations, Bank deposit procedures, Customer service Education

High School - 1987 Centereach High School - Centereach, NY Work History

Office Manager - September,2022 to Present

Detail Lex, LLC - Lexington, Ky

• Processed incoming payments and prepared vendor invoices.

• Processed customer orders accurately.

• Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.

• Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members.

• Invoices are entered into an Excel spreadsheet.

• Coordinated and maintained an impressive office organization to keep facilities efficient, organized, and professional.

• Oversaw all incoming business and information requests from clients.

• Oversaw both the computer and physical filing systems. November 2021 to September 2022

Toyota Georgetown Assembly Plant - Georgetown, KY

• Took on additional job responsibilities, including allowing me to meet the project's target date during an unexpected backlog.

• Worked at 6 different stations to provide optimal coverage and meet production goals

• Kept work areas clean, organized, and safe to promote efficiency and team safety.

• Worked well with other employees to ensure a smooth and efficient service.

• All my tasks were completed in a productive and efficient manner.

• Contributed to the team's success by completing jobs quickly and accurately.

• Removed debris and trash and swept up metal parts at the end of each shift to keep work areas clean and organized.

• Operated all 10 machineries safely to reduce workplace accidents.

• Approached all tasks with a productive and efficient mindset. Store Manager - April 2005 to November 2021

Tuesday Morning - Lexington, KY

• Find new candidates, identify key players, and keep them.

• Share best practices in order to improve the district's overall performance.

• Talked to customers and interacted with them to create positive shopping experiences and increase revenue.

• Increased sales by creating and analyzing weekly inventory reports.

• I'm establishing a loyal customer base.

• Create efficient store schedules based on anticipated customer levels, individual employee knowledge, and service needs.

• Developing and implementing all loss prevention policies and procedures.

• Counted cash drawers and made bank deposits

• Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.

• Increased profits through effective sales training and troubleshooting profit loss areas.

• Trained new hires for a variety of jobs and held frequent meetings to keep employees informed. Achieved positive results by controlling the monthly operations budget and limiting financial discrepancies.

• Conducted job interviews and made hiring decisions based on the store's needs, experience.

• was able to resolve issues quickly and effectively, resulting in customer satisfaction. Accomplishments

• Documentation: Wrote and edited documents to keep staff informed on policies and procedures. Managed a store that exceeded company expectations

• Supervised team of 25 staff members

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