Assistant Office Bank Teller
Resume:
Jamie B. Bennett
269-***-**** *************@*****.***
Dedicated and focused manager who excels at prioritizing, completing multiple projects simultaneously, following through to achieve goals as well as employing excellent leadership skills. Seeking a role of increased responsibility and authority.
Core Competencies
*Retail inventory management.
*Shipping and receiving.
*Training and development.
*Key holder, open/close store.
*Store and team management.
*Excellent communication skills
*Accurate and detailed
*Computer literate
*Operations management
*Efficiently lead a team
Sales Advisor Fox Mazda (current)
*Serve as communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
*Setting, confirming and preparing for appointments with customers to expedite their service experience.
*Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle.
*Maintained customer rapport by using excellent interpersonal communication skills.
*Up-hold the company standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
*Greet customers, listen to requests, scheduling appointments, estimating costs and verifying insurance.
*Organized daily routine to maximize daily/weekly/monthly goals, utilizing company software.
Senior Team Leader TARGET
* Maintained the daily functions and core HR operations for employee relations, labor relations and risk, hiring and staffing, pay and benefits, team incidents, Return to work, scheduling and time keeping.
*Responsible for managing the success of a team of 40-50 team members.
*Established productive routines to ensure all financial and business goals are met. Educated team and guests on digital offerings, services and loyalty programs. Trained team on all store policies, procedures and new technology.
* Used Microsoft office suites, presentation, spreadsheet and communication programs.
*Created an inspiring team environment with an open communication culture promising practice of honesty, humility and integrity.
Retail Sales Manager ULTA BEAUTY
*Completes store operational requirements by scheduling and assigning employees; following up on work results. Maintains store staff job results by coaching, counseling, and correcting.
*Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
*Maintains professional and technical knowledge by attending trainings, involving various Microsoft and other programming. Keeps up on operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
*Markets merchandise by studying advertising, sales promotion, and display plans, analyzing operating and financial statements for profitability ratios.
Bank Teller 5/3
*Process standard teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies.
*Process 25+ customer transactions per hour with extreme attention to detail. Respond to customer account inquiries totaling 130+ weekly accounts.
*Quickly established credibility with clients and remembered over 50+ names of regulars, creating friendly rapport with customers
*Assumed a leadership role in the absence of the supervisor and maintained bank’s normal operations and procedures.
Assistant Office Manager Orthopaedic Associates of Michigan
*Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to employees.
*Scheduled surgeries, managed pre-certifications, and verified insurance coverage. Called in prescriptions, and acted as personal secretary for doctor.
* Ensured the practice met current medical laws, regulations and ethics.
*Oversaw finances including cash flow, payroll, charge entry, co-payments, and accounts payable
*Checked patients in and out, prepared files answered phones and scheduled appointments.
Education and Training
CERTIFICATION
Ross Medical Education Center Grand Rapids, MI
Graduation 2010
Western Michigan University Kalamazoo, MI
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