Receptionist, Caregiver, housekeeping

Elissa Vaida

248-***-**** adwgbw@r.postjobfree.com Charlotte, NC

OBJECTIVE:

Detail oriented, customer focused, strong communicator with business administration degree seeking entry level position.

EDUCATION/CREDENTIALS:

Macomb Community College, Warren, MI

Associate Degree in Business Administration with focus in accounting and business law, GPA 3.4 August 2018 – August 2020

Utica High School, Utica, MI

Graduated May 2020, GPA 3.5

SKILLS & ABILITIES:

• Microsoft Office and PowerPoint certified • High Attention to Detail and Accuracy

• Customer Focus and Team Oriented

• Excellent Communication Skills

• Strong Time Management Skills

• Ability to Build Strong Relationships

PROFESSIONAL EXPERIENCE:

Caregiver – Self Employed, Auburn Hills 08/2019 – 07/2021

• Cared for two boys and responsible for safely escorting to/from school and after school activities

• Assisted children with remote school work during the COVID 19 outbreak

• Supervised homework and proactively encouraged academic learning

• Prepared and served nutritious meals and adhered to dietary restrictions and guidelines

• Created and encouraged a positive atmosphere to enhance social interaction and behavior management

• Built strong relationships with children and parents, and collaborated to minimize disruptions in schedules and established efficient routines

• Assisted with organizing and cleaning the house in order to assist parents and ease evening routines Receptionist – Peret Family Dentistry, Rochester Hills, MI 02/2018 – 08/2019

• Acted as a liaison between patients, dentists, and hygienist to prioritize and efficiently manage the day-to-day tasks in order to provide an excellent patient experience, and ensure efficient and timely office workflow

• Successfully trained and mentored new employees on procedures, processes, daily tasks, customer service, insurance claim filing, and reporting

• Consistently provided high level of customer service and successfully managed customer escalations VOLUNTEER WORK, ACCOMPLISHMENTS AND LANGUAGE SKILLS:

• Play-Place Autism & Special Needs Center, Sterling Heights, MI – volunteered with special needs children, providing social interaction, demonstrating craft activities, assisting children with activities, clean up, restocking of supplies, etc.

• Church Worship Team – served alongside others to lead worship at my local church

• Sunday school Teacher – supervised and instructed a Sunday school class using established curriculum, songs, stories and activities.

• Bilingual in English and Romanian

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