Penny Thonges
Texarkana, AR *****
*********************@***********.***
Willing to relocate: Anywhere
Work Experience
Assistant Manager
Cubby Hole USA - Texarkana, TX
May 2018 to Present
• Customer Service and Customer Retention
• Collections on current tenant's past due rent and collections on previous tenants outstanding bill
• Daily answering of phones and daily interaction with customers
• Daily bank deposits
• Credit Card Transactions and Daily batch reports
• 10 key calculator
• Opening/Closing of store with morning/evening paperwork
• Auction Procedures such as mailing certified letters to auction status tenants and others, newspaper ads submitted for auction sale date/time/location
• Maintaining the property inside/outside of gates
• Setting up new vendors, issuing purchase order numbers and submitting invoices for work completed
• Selling of property online with company website
• New Rental's.
• Opened and closed the store at the beginning and end of shifts Assistant Manager
Lindsey Management - Texarkana, AR
May 2000 to December 2013
• Daily duties of answering phones, and customer interactions
• Daily bank deposits
• Credit card transactions and batches
• Collecting money in cash, money order and check forms
• Writing Receipts and posting monies to correct accounts Education
Associate's degree
Tyler Junior College - Tyler, TX
May 1998 to May 2000
High school diploma or GED
High school diploma or GED
Skills
• Property management
• 10 Key Data Entry
• Assistant Manager Experience
• Merchandising
• Fair Housing Regulations
• Cash Handling
• Property Leasing
• Accounts Payable
• Office Management
• Accounts Receivable
• Tax Experience
• Management
• QuickBooks
• Credit Analysis
• Documentation review
• Account Reconciliation
• Accounting
• Payroll
• General Ledger Accounting
• Marketing
• Microsoft Word, Excel (10+ years)
• Communication skills
• Customer service
• Windows
• Software troubleshooting
• JD Edwards
• Outside sales
• Workday
• Salesforce
• Hotel experience
• Microsoft Access
• iOS
• iOS
• English
• Typing
• Heavy lifting
• Power tools
• Clerical experience
• Telecommunication
• Section 8
• Public relations
• Manufacturing
• Information security
• Google Suite
• Medical terminology
• Sales
• Filing
• Customer service
• Computer literacy
• Administrative experience
• Analysis skills
• LIHTC
• Personal assistant experience
• Time management
• Microsoft Office
• Human resources
• Employment & labor law
• HRIS
• Operating systems
• Help desk
• Customer support
• Microsoft Excel
• Cashiering
• Computer skills
• Negotiation
• Driving
• Data management
Certifications and Licenses
Driver's License