Home Agent Call Center
Resume:
C O N TACT
adwga2@r.postjobfree.com
Savannah, Georgia 31404
phone
address
C A R E E R O B J E C T I V E
Energetic and determined individual with substantial experience in residential and commercial moving. Skilled in packing and unpacking items, wrapping furniture, and loading and unloading trucks. Adept in lifting heavy objects and furniture safely and efficiently. Talent for working with a team to ensure the successful delivery of customer items.
E D U C ATION
Expected Graduation June 2025
Diploma In Cosmetology Business Candidate
Ogeechee Technical College, Statesboro, Georgia
January 2011
GED
Savannah Technical College, Savannah, Georgia
May 2013
Diploma In Pharmacy Technician
Virgina College, Savannah, Georgia
E X P E R I E N C E
January 2019 - Present
Packer/Mover
5 Star Labor Co, Savannah, Georgia
June 2015 - Present
Owner/Operator
Pack N Stack, Savannah, Georgia
July 2022 - December 2022
Work From Home Agent
Shiftsmart/Dynata, Remote, Georgia
Safely operated box trucks in various weather and
traffic conditions.
•
Completed challenging physical labor tasks to load and unload various items.
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Protected materials with padding and strapping to
complete safe transport.
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Packed and unpacked materials to facilitate moving process.
•
Unloaded and moved goods to appropriate areas
using hand trucks.
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Bent, lifted and reached utilizing safe techniques to avoid injury or damage to materials.
•
Loaded and unloaded partial and complete trailer
loads of material.
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Carried needed tools and supplies from storage
and trucks and returned them after use.
•
Loaded and unloaded trucks with heavy materials
following safety protocols.
•
Managed the daily operations related to customer
service, inventory management, and marketing.
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Defined strategic plans and kept business on track
to meet objectives.
•
Negotiated contracts and agreements with business
partners, vendors, and customers.
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Oversaw staff by hiring and terminating, creating
schedules, and tracking payroll.
•
Prepared staff work schedules and assigned
specific duties.
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OWNER/OPERATOR
K H A D I J A H K E N N E R
Answered inbound calls and emails from customers
to assist with questions and requests.
•
Read from scripts to promote uniformity and
consistency in communications.
•
Provided exceptional customer service to clients in fast-paced call center environment.
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S K I L L S
• Materials Handling and Transport
• Careful Handling
• Invoice Verification
• Customer Order Fulfillment
• Packing Expertise
• Team Collaboration
• Loading and Unloading
• Recordkeeping Requirements
Contact this candidate