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Data Capturer Center Agent

Location:
Johannesburg, Gauteng, South Africa
Posted:
April 11, 2023

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Resume:

CURRICULUM OF JABU SELEPE

Personal Details

ID NO: 790-***-**** 088 / Drives License: code 10

Physical Address: 1586 Insuze Street Senaoane (SOWETO)

Cell Number: 082-***-**** / 062-***-**** Email: adwg9p@r.postjobfree.com

Experience

Bongani Rainmaker Logistics

Warehouse: Contract From (13) July 2020 Till August (01) 2020 / Kempton Park / 1300 Per week

Position: Data Capturer

Project: GDE Requisition

Duties: Capturing stationary for all Grades per individual schools, and I had to always inter act

with the school Principal at all times, for in case they run over Budget, I had t assist them by

cutting out few requisition from their list.

Rev2light Holdings:

Contraction Company: Contract From (06) March 2018 Till September (27) 2019 / Johannesburg / 1500 Per week

Position: Admin and Data Capturing

Project: JDA – Rea Vaya

Duties: Collecting CV’s assessing each one of it and sorting them according to the Recruiter, Capture all application forms to Excel format.

Daily Filling, Faxing, Printing, Photocopying and Assisting with Day-to-Day Admin work.

Interact with client and staff in a professional manner.

Medscheme Holdings Pty (Ltd) / RAF – Business Unit:

Insurance Farm: Contract From (02 June 2014 Till 31 January 2017) / Pretoria / R 15500

Position: Data Capturing: (Claims) Admin Assistant / Call Center Agent

Project: Siyenza / Road Accident Fund

Duties: Tracing of Claimant. Contacting Claimants and Requesting Necessary Documents and Obtaining Statements from Insured Driver and Witnesses. Circulating received documents, Statements to project team.

Follow up with individual Claimants regarding their claim.

Daily Admin Filing, Sorting incoming Email and Faxes, Managing on Daily basis and ensuring all files are kept up to date and in order. Assisting in call center.

Further in House Training: - Certificates:

Absence Management Policy

Disciplinary Management Policy

Code of Conduct

Business Writing

House Rules

Telephone Etiquette

Financial Advisory Intermediary Services

Grievance Process Management

Time Management

Munich RE:

Insurance Company: Contract From (09 December 2013 Till 25 April 2014) / Auckland Park

Position: Administrator / Respond Handler

Duties: Daily filling, Sorting of files Alphabetical and managing ensuring all files are up to date.

Affirmative Portfolio:

Recruitment Company: Contract From (26 November 2013 Till 06 December 2013) / Sandton

Position: Data Capturer

Duties: Daily Capturing Original CV’s to Excel Spreadsheet.

Daily filling alphabetical documents and sorting out CV's according to their Provinces and Positions for the Department of Education.

KPMG / ABSA:

Banking Contract From (21 September 2012 Till 31 July 2013) Germiston

Position: Data Analyst

Project: Mercury at KPMG

Duties: Data Capture / Remediation, FICA

Capturing Customer Accounts and Daily Monitoring

Independent customer file review, according to checklists and requirements, taking policy into account as well

Daily progress and exception reporting

Documenting outstanding customer information

Maintaining information in excel, and documentation in physical file

Escalate to Compliance Department where appropriate and track escalations for reporting purposes.

Prepare stats as required by the Department.

SAMRO:

South African Music Rights Organization: Contract From (29 May 2012 Till 31 August 2012) Braamfontein

Position: Internet Researcher and Data Capture

Duties: Re-Searching for Composers and Artist on the internet Capturing Music and Film

Works on excel spreadsheet.

Sockzela Printing Company LTD:

Manufacturing: Contract From (22 March 2010 Til 30 June 2011) CBD JHB

Position: Assisting Production Manager

Project: Making Vuvuzela Socks for (32) Countries.

Duties: Manage filing system on daily basis

Manage in/ pending and out trays

Manage stationery supplies

Filling, Faxing, Printing, Photocopying and Assisting with Day-to-Day Admin.

Interact with client and staff in a professional manner

Checking register and making sure that daily target it's been reached.

Nest Life Assurance Corporation:

Funeral Insurance: Contract From (04 May 2009 Till 01 September 2009) Sandton

Position: Data Capturing

Duties: Capturing new funerals application forms to Excel format.

Checking captured forms for Errors and trending error report to the Team Leader.

Daily Alphabetical filling for Captured forms.

Kone Solution:

Recruitment Company: Contract From (15 January 2009 Till 14 April 2009) Sunnyside

Position: Data Capturing / Respond Handler

Duties: Alphabets and Numerical Sorting CV's for GDE Gauteng Department of Education,

Communicating with other staff to align processes and production

Westcliffe Hotel:

Hospitality: Contract From (01 October 2008 Till December 31 2008) JHB

Position: Data capturing and Supervising

Duties: I was Responsible for Creating Router for Staff Daily. Capturing of Invoices and Orders. Organizing Refreshments for each Room daily.

Stock Control: Basically I had to make sure that I have enough stock for the daily use, also needed to

Monitor all Rooms making sure that the Refreshments are in good Teams and everything

That’s supposed to be in the Rooms its correctly placed.

Other Experience

Destiny Health Sandton,

Insurance Farm: Contract From (14 August 2006 Till 30 September 2008) Sandton

Position: Claims, Capturer

Duties:

Capture claims in line with the SLA for Destiny Health

System usage:- Magic9 (Workflow) and OCR (Optical Character Recognition)

System Knowledge M9 - target 150:-

HCF Capture Pool, Entity Assign, EDI's

System Knowledge OCR - target 240:-

One on ones (weekly / monthly) with TL

Quality and Quantity - World Series

Team meetings with team and TL and Management - feedback session or challenge sessions to clear backlogs

Daily targets linked to production requirement if capture in various pools

Discovery Company:

Insurance Farm: Contract From (23 May 2005 Till 10 August 2006) Sandton

Health Operations, Internal Services, Header Capture

Position: Data Capturer

Duties: Assessments (weekly / monthly)

One on ones (weekly / monthly)

Quality and Quantity - Enkulu 100's

Monthly Departmental meetings, Team meetings and Header Capture meeting Communication with other staff / coaching teams to align processes and production

OCR - Header Completion

M8 / 9 (Paradigm) – Admin / M8 / 9 (Paradigm) - Header Capture

Change Report - rechecking on Drive with staff (daily coaching)

Daily / Weekly team motivation mail to "coaching teams

Rebokamosa Marketing Sales & Services:

Marketing Contract From (16 August 2002 Till 6 May 2005) Wynberg

Position: General Administrator

Duties

Sales and Promotions, Answering calls

Filling, faxing, Printing, Photocopying and assisting with day-to-day administrative tasks.

Interact with client and staff in a professional manner

Schedule and manage internal and external meetings Appointment reminders

Preparation of meetings and office functions

Manage filing system on daily basis

Manage stationery supplies

Samplex Marketing Promotion Company:

Marketing Contract From (May 2002 Till September 2004) Alberton

Junior Marketing

In store Promoter

Sales Promoter and Store Checker

Education History

Academic Qualification:-

School Name: Chiawelo Technical College

Standard :( Grade) 12 / Not Completed

Subjects: English, Afrikaans, Economics, Accounting, Business Economics

Tertiary Education:-

Institution: SA College:

Course: National Certificate Small Business Financial Management.

(Dropout Financial problems) 2016

Subjects: Business English, Accounting, Business Practice, Economics and legal, Computer practice.

Principles of Business Communication, Spoken Comm, Written Comm, Work Comm,

OTHER SKILLS

Microsoft Office 97/2000/2003/2007/2010

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Power Point

Connecting Computer Peripherals

Troubleshooting

Typing Skills

Microsoft Outlook

Internet Search

Further Training: -

Institution: Urban Youth Recreation Centre

Course: Life Skill Management, Start your business & selling skills

Institution: BCT Call Centre Training (19 December 2003)

Course: *Call Centre, *Customer care, *Data Capture, *Telephone Techniques, *Motivational

Techniques, Practical Call Centre Training *Handling Inbound Calls in a live environment,

Customer Focus Well Organized Problem, Solving and Team Leader

References

As for my character, ability is working hard within a team environment, Attitude towards work, goal-orientated approach towards work personal behavior and integrity; the following people can be contacted as my reference:

Bongani Rainmaker Logistics: Agnes Mutumbang department Manager 066-***-****

Paulina Mangani floor supervisor 076-***-****

Rev2light Holdings: Letshego Komane 084-***-**** / 087-***-****

Medscheme: Lynette 083-***-****

Medscheme: Rouchel 011-***-**** / 083-***-****

Munich RE: Teresa Sardinha 011*******

Affirmative Portfolio: Lobiya 011-*******

ABSA / KPMG: Sandra Chabaku 076-***-**** / 011-***-****

KPMG: Kerry Govender 082-***-****

Sockzela L.T.D: Moniky / Craig (011-***-**** / 072-***-****

Nest Life Assurance: Solly Nene (011-***-****

Kone Solution: Mbali Makara (011-***-****

Destiny Health: Henrietta VD Nest 084-***-**** / 084-***-****

Discovery Health: Lizzy Buthelezi (011-***-**** / 084-***-****

Samplex Company: Nono 073-***-****

Objective

I am a dedicated individual who is able to tackle any task assigned to do in a business environment. I have done quite numbers of assignments and projects.

I am a hardworking person and I am able to work under pressure, and ensuring that deadlines are met.

I am inspired to learn and grow, hence I strive to reinvent myself and improve on my shortcomings.

I am also willing to travel around Gauteng.

Skills

Communication, Teamwork, Problem Solving, Planning and Organizing,

Self-Management, Learning.

Experience:

Office Administrator. KYC Financial. Data Capturing. Call Center. Driver. General Work.



Contact this candidate