Terra Al-Khatib

Looking for a rewarding career Health Care

Columbia, SC 29204

adwg7s@r.postjobfree.com

+1-803-***-****

Authorized to work in the US for any employer

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Work Experience

BHA

SCDMH - Columbia, SC

December 2022 to Present

I am a BHA at the Bryant Hospital. We help the residents with the daily ADL, assist them to the clinics, meals

Caregiver

BrightStar Care - Columbia, SC

April 2022 to Present

I assist in the daily living activities of my clients lives in their homes

Scheduler/ Caregiver

Right At Home - West Columbia, SC

June 2021 to April 2022

I scheduled the caregivers to go out and assist the clients in their daily routine also performed some caregiver tasks

Scheduler/ Caregiver

Right At Home - Covington, GA

August 2020 to June 2021

I performed some caregiver duties and scheduling for the company

Transportation Specialist

The Book Academy

February 2018 to June 2021

I was responsible for transportation for the daycare, getting the children back and forth to school and field trips

Customer Service Representative

Byrd Co - Stone Mountain, GA

September 2008 to August 2020

I was the Lead CSsr, I handed the billing, troubleshooting and scheduling for the medical supply company until they closed down in 2020

Assisted customers with questions

Interacted with customers through live chat

Kept records of customer complaints

Handled emails, inbound calls, and outbound calls

Assisted customers with a warm and professional attitude

Explained products and benefits

Maintained up-to-date knowledge of customer accounts

Created customer appointments

Answered phone and assisted customers with changes

Caregiver

Home

July 2005 to 2019

I took care of my grandparents which both had dementia and My grandfather was Bipolar

Education

High school diploma

Mc Hill High School online - Richmond, VA

February 2012 to May 2012

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