Crew Member Customer Service

Diana CAshley M. Bowie

McDonalds – Hospital Volunteer

***** *** *** *** **. Moreno Valley, CA 92553

*************@*****.*** - 951-***-****

******************@******.*** - 951-***-****

Work Experience:

Restaurant Department Manager

Team Member

Sketchers Warehouse – Moreno Valley, CA – December 2017 – March 2018

Picker associate – Made sure that all items were packaged correctly and sent to the appropriate department to ensure shipment

Ensured that all items were coded correctly and according to company directory

Scanned each and all items to ensure order accuracy

Crew Member

McDonalds – Moreno Valley, CA – March 2012 to PresentFebruary 2016 – December 2017

Have been promoted from crew member to, crew trainer, shift leader, and restaurant department manager

Manage crew and shift leaders during every shift to ensure procedures are being followed and customers are receiving exceptional service, all while working in a fast paced environment.

Made sure to provide Golden Standard Customer Service to each customer that comes to the establishment, ensuring that orders are correct and served to the standards of the customers

Certified in training new hires, food safety, and food handlinghanding

Promoting and acquiring proper cash handling and cash ordering procedures while making sure everything in the store remains safe and organized.

Ensured that the establishment remained clean and stocked for all customers throughout each work day

EducationVolunteer

:

Riverside County Medical Regional Center – Moreno Valley, CA – May 2011 to November 2011Education Academy

Ensured that patients medical files were safely transported to and from different offices

Booked appointments via office phone

Translated English and Spanish between doctors, nurses, and patients in examination rooms and on the hospital floor.

13730 Perris Blvd. Moreno Valley, CA 92553

Date of Graduation – June 08,2017

Skills:

Bilingual – English/Spanish Sales Proficient Multi – Tasking

Customer Service Reliable Time Management Adaptability

Professional

Education

Chaffey College

Rancho Cucamonga, CA – Expected date of graduation: June 2016

References

Re: Ashley M. Bowie

24490 Via Del Sol St. Moreno Valley, CA 92553

***********@*****.*** – (951)

Alex Guerrero

Restaurant Department Manger- - McDonalds – - 951-***-****

Camielle Spigner

Special needs instructor- Moreno Valley - 951-***-****

Professional Relationship: Alex was my Department Manager while I was employed at McDonalds.

Eleana Acosta

Shift Leader – McDonalds - 951-***-****

Professional Relationship: Eleana was one of my shift leaders and I worked closely

to her while I was employed at McDonalds .

Erika Williams

Paralegal- - Los Angeles, CA- - 323-***-****

Professional Relationship – Erika assisted me during my time in school.

Contact this candidate