INDIRA RACHAKONDA Mobile: 860-***-****

Lead QA Analyst E-mail: adwg4c@r.postjobfree.com

Ellington, CT

Professional Summary:

Over 6 years of experience in Software Manual and Automated testing in Financial, Insurance, Property and Casualty Insurance,Judicial and Publishing Domain.

Involved in various stages of Software Development Life Cycle (SDLC) implementing Waterfall and Agile Scrum methodologies.

Hands on experience with Agile Scrum Methodologies using Azure Devops and JIRA.

Strong experience in preparation and execution of manual test plan and cases.

Experience in Automated testing using UFT and knowledge of Selenium.

Experience in writing queries using SQL server 2008 R2/2012/2016.

Experience in Defect management tool Team Foundation Server, Azure DevOps and JIRA.

Experience in Smoke, Sanity, Functional, System, Regression, Installation, Integration and End to End Testing’s.

Proficient in testing of Desktop, client server and web-based applications.

Involved in the complete Test Life Cycle includes test requirements management, test plan, test design, test implementation, test execution and evaluation.

Experience in working closely with Development team and BA’s.

Exposure to Quality Centre and QTP, QC 10.0 etc.

Well versed with SAP (FICO)

Possess exceptional communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly & utilise the same in a productive manner.

Expert in Reviewing the specifications, documentation, test cases and get it approved by Client.

Quick learner and excellent team player having ability to meet tight deadlines and work under pressure.

Professional Experience:

Robert Half Technology (Tokio Marine HCC)

QA Analyst

Feb 2021 – Till Date

SS&C Technologies, Inc.(DST)

QA Engineer

Nov 2019 to March 2020

SS&C Technologies, Inc., Windsor, CT, USA

QA Analyst

Feb 2017 to June 2019

State of CT-Judicial, East Hartford

QA

May 2016--Dec 2016

NISC Export Services Pvt. Ltd. (NES), India

QA

Feb 2000 to October 2001

Technical Skills:

Technical Skills

HTML, JavaScript, SAP R/3 ECC 6.0 (SD, MM, FICO)

Automation Tools

QTP 10.5

OS

Windows 98 / XP / Vista / 7

Database

Oracle 11, MS-SQL2008 R2, MS-SQL2012

Technologies/Applications

Java, .Net, Web applications, desktop applications

Tools

Quality Center 9.0, JIRA, TFS 2012, Azure DevOps, Fiddler, MS Office, Jenkins, UFT, Selenium

Project Details:

Project Name

Specialty Insurance Management System (SIMS)

Employer

Robert Half Technology (Tokio Marine HCC)

Role

QA Analyst

Environment

Windows 10, SQL server 2019

Duration

February 2021 to till date.

Technologies

C#, WPF, .NET, MS-SQL2019, Azure DevOps

Description: Specialty Insurance Management Systems (SIMS) is a Windows Desktop based policy management system. The application is being developed to replace the existing system AIM due to Microsoft discontinuing support for key features at the end of 2022. The application consolidates 3 separate applications used by 3 separate teams (Accounting, Claims, and Underwriting). SIMS allows the company to document the full lifecycle of an insurance policy. The application provides role-based security access to data within the application using Active Directory. SIMS allows users to create documents and interface directly with MS Outlook to import and send relevant policy documentation.

This application has been delivered through Agile methodology process using Scrum through Azure DevOps.

Responsibilities:

Write, implement, and document test cases for the modules such as Underwriting, Data Maintenance, Accounting and Claims Modules that includes Users, Brokers, Company, Products Maintenance screen, Insurance Policy Quote, Submissions and Bind Process to identify bugs based on user stories provided by the Business Analysts.

Review requirements, specifications, and technical design documents to provide timely and meaningful feedback after resolving the defects for example: underwriting module includes Policy Submissions and Quotes, Renewals etc.,

Create detailed, comprehensive, and well-structured test plans and cases for each task from the business perspective.

Perform functional, regression testing for Hot fixes, Builds and Releases and update the Regression Testing Document to the Project Management and Business.

Prepare the demo list to the project management team on completion of the tasks.

Train and mentor business users on using test plans based on the Released demo items.

Communicate quantitative and qualitative findings from test results to the development team, communicate with the development in day-to-day activities.

Monitor efforts to resolve product issues and track progress.

Writing SQL queries to validate the test results for the user creation, submission results in advance search and insured search results.

Project Name

Blue door Wealth Management

Employer

SS&C Technologies, Inc., (DST)

Role

QA Engineer

Environment

Windows 7, SQL server 2012

Duration

November 2019 – March 2020

Technologies

VB.net,ASP.NET, MS-SQL2012,AzureDevOps, Fiddler/Postman

Description: St James Place (SJP) has outsourced administration functions of its U.K. life insurance, unit trust management, pensions, and investment administration business lines to SS&C since 2002. SJP, Britain’s largest wealth manager, use Bluedoor to provide clients with a consolidated view across all pensions and savings products. SJP chose the platform for its straight-through-processing for accounts and its faster end-to-end processing time.

Bluedoor, a Web-based administration and registry solution for financial institutions, fund administrators, and asset managers. Bluedoor provides an exception-based administration model that links the distribution channel, product provider, and the registry administration system.

This application has been delivered through Agile methodology process using Scrum through Azure DevOps.

Responsibilities:

Created Test plans and test cases documents based on Business requirements for Individual savings account (ISA)

Involved in Functional testing of the product provider module.

Involved in Regression testing of various modules.

Did API testing for changes related to Crystalized accounts.

Executing the test suites of the fund administrator module.

Involved in peer reviews of the test cases prepared by testers and providing the functional knowledge if necessary.

Bug Tracking and reporting bug status on a weekly basis using Azure DevOps.

Writing Adhoc SQL queries for validating testing results for Crystalized accounts, cash accounts and Investment funds.

Prepared Test summary report with the test results.

Project Name

SS&C GlobeOp Fund Services Portal

Employer

SS&C Technologies, Inc., Windsor, CT

Role

QA Analyst

Environment

Windows 7, SQL server 2012

Duration

February 2017 – June 2019

Technologies

Cold Fusion, Java, MS-SQL2012, UFT, TFS (AzureDevOps), Jenkins, Fiddler

Description: GlobeOp Fund Services Portal v5.0 offers a fully customizable interface that allows each individual user to arrange their home screen to display with the precise dashboards and reports they prefer. The users can drill down and slice and dice data to get the answers they need. Unstructured data, such as supporting documents, can be displayed side by side with structured reports and dashboards.

Investors who use the portal access there related specific data which is controlled by the fund manager. Deeper levels of data access and even customized screens can be created for fund’s auditors or financial advisors so they can see the same information.

This application has been delivered through Agile methodology process using Scrum through AzureDevOps.

Responsibilities:

Design, develop, and execute test plans/scripts for Fund services portal framework.

Test new and existing applications functionalities of the Web Portal in multiple test environments across multiple Browsers and multiple devices including Desktop, Laptops, Tablets and Mobile Devices.

Identify and report/create defects into AzureDevOps and coordinate with Development team while fixing the issues.

Communicate with customer to get exact functional specifications of the enhancements.

Single Sign On (SSO) testing for private capital user’s permission with fund services portal.

Data testing using TSQL for Fund services.

Run automated test and analyze results using Unified Functional Testing (UFT) software

Prepare test plans to automate testing functionality in UFT

Run, review and debug automated tests using UFT.

Worked with IAM team on Gocheck issues

Testing experience in Multifactor authentication, email verification, SMS verification, Security code testing in Mobile devices

Configure Jenkins to kick off automated tests on a schedule.

Implement automated testing framework for automated testing of web-based software using UFT and Jenkins

Web API testing of Fund services module using Fiddler for Investor relations

Troubleshoot issues with UFT Servers

Test enhancements for large client projects

Perform Regression testing for IT Maintenance during weekends

Perform functional, regression testing and run automated testing for Hot fixes /Major Releases

Lead QA Resource for management of enhancement testing for large clients for Holdings grid Application.

Provide direction to offshore Production Support team with Client issues

Communicate with team, management and the business through meetings, presentations, and status reports.

Project Name

CRIMINAL-Web

Client

State of CT-Judicial, East Hartford

Role

QA Intern/Tester/Regression Tester

Environment

Windows 7, SQL server 2012

Duration

May 2016 – Till date

Technologies

TFS 2012, ASP.NET MVC, SQL SERVER 2012

Description: A new Web based system was developed to process criminal sentencing and disposition activities. This web interface will include but will not be limited to capturing case disposition including plea information, verdict findings and sentences. The portal is developed to rewrite the existing Criminal and Motor Vehicle System Mainframe legacy application.

This web application was developed with Agile/Scrum methodologies.

Responsibilities:

Analyzing the user stories and preparing test scenarios.

Preparing release test plans, test cases and test strategies for disposition list, legend code and charges module.

Involved in preparation and execution of manual test cases.

Involved in regression testing for whole application for all Release1 functionality of the application.

Participate in project related meetings like Daily scrum, Sprint planning & review meetings

Involved in GUI, functionality testing, Regression testing and Integration testing

Coordination with BA’s and development teams for all testing related

Participated in project kick-off meetings, software requirements handoff and review/analysis meetings.

Review of Test Cases, Test Scenario’s for all features based on the requirements.

Project Name

Remote Base

Client

NISC Export Services Pvt. Ltd. (NES), India

Role

QA /Data proof reader

Environment

Windows 7, Oracle 11g

Duration

January 2010 to February 2013

Technologies

Manual Testing, TFS 2010, SharePoint

Description: NES provides quality metadata services to world-class database publishers and institutes of higher education. NES delivers unmatched value through a combination of process excellence, quality control and services such as information & content development, metadata modeling, controlled vocabulary services, data preparation, software development, product quality control & assurance, specialized email and technical phone support apart from assisting with product development.

Remote Base Project is responsible for producing and managing various types of data repositories for NES IN-HOUSE databases. Remote Base collects the data through FTP and it processes source documents by reviewing data for deficiencies, resolving discrepancies by using standard Testing procedures and Defect Tracking to ensure and provide qualitative information to Research Scholars.

Responsibilities:

Participated in project kick-off meetings, software requirements handoff and review/analysis meetings.

Collecting data from online Journals, periodical through web-research, cataloguing, archiving, abstracting.

Indexing diverse articles, e-texts and bibliographic materials with the help of directories like Ulrich, DOAJ etc.,

Testing bibliographic databases like Child Development & Adolescent Studies; Family & Society Studies, Gay and Lesbian studies etc.,

Testing various databases abstracts and done Proof reading of Library science data related to research scholars.

Developed and executed QA test plans, scenarios, and test cases for functional, regression, system level and operational test activities.

Involved in manual testing, Executing Test Cases, Identifying and logging defects.

Record defects in the defect tracking system and Provide feedback to Manager

Communicate with Developers, BA’s, and Users to resolve Testing Issues and Defects

Performed Unit Testing, Functional Testing, Integration Testing and UAT

Involved in Database Testing using SQL and log files.

CERIFICATIONS

Scrum Fundamental Certified from Scrum Study

ISTQB Certified foundation level

COURSES

Azure fundamentals from Microsoft Learn and Udemy and Linkedin learning .

Education Qualifications:

Master’s in commerce (M. Com) from Kakatiya University, India

Advanced Diploma in Computer Applications (C, Core Java, SQL SERVER, SAP (FICO)), MS OFFICE

Linkedin profile : https://www.linkedin.com/in/indira-rachakonda-06696937/

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