Post Job Free

Resume

Sign in

Customer Service Rep

Location:
Waterville, ME
Salary:
$19.00 per hour
Posted:
April 10, 2023

Contact this candidate

Resume:

KELLY BRETON

** ****** **. *********, **. ***** 207-***-****

adwg07@r.postjobfree.com

OBJECTIVE: My objective is to obtain a meaningful, challenging, and rewarding position that enables me to utilize and expand my skills.

EXPERIENCE

2018-2019

SHIFT LEADER, DUNKIN DONUTS

Responsibilities included providing excellent customer service with 100% accuracy and consistency, maintaining DD standards for drive thru times, maintaining the highest cleaning standards, food prep, dishes, baking, hiring/firing, bank deposits, reports, ordering product, putting away inventory, inventory control, and quality control, performance reviews, handled all issues with customers, merchandising display, cleaning. 2016-2017

CUSTOMER SERVICE REP, HOLY CANNOLI

Responsibilities included providing excellent customer service, answering phones, taking orders, responsible for order board, took care of Pepsi Case/ordering, helped back of the house when I could, making sandwiches, preparing foods, responsible for taking care of the entire front of the house, cleaning, stocking, food dates/food rotation. 2014-2017

ASSISTANT MANAGER, TIM HORTON’S

I was hired to be the baker/ice cream maker/cake decorator. Those duties required me to use ovens and the ice cream machine. My assistant manager duties included: daily banking deposits, firing/hiring, performance reviews, raises, ordering supplies/inventory control, taking care of inventory, running the drive thru, being able to multitask, outside cleaning, shoveling, cleaning the bathrooms, sweeping/mopping. I was required to handle all issues with the customers and crew.

2013-2015

CUSTOMER SERVICE, GRISWOLD’S STORE/RESTAURANT

My responsibilities included: providing excellent customer service, waitressing, prepping food, cooking/baking, stocking coolers, food dates/rotation, cashiering, gas attendant as needed, making pizzas, taking orders, deep cleaning at the end of the night. 2008-2013

MANAGER, DUNKIN DONUTS

My responsibilities included: providing excellent customer service with accuracy and consistency, hiring/firing, performance reviews, ordering inventory, inventory control, prepping food, decorating donuts, Serve-Safe Certified, passed all formal DD inspections with 100%, 2

merchandising displays/stocking, responsible for all machinery and cleaning of all machinery, banking deposits, all reports, skilled in the Radiant Register System, took care of all cleaning throughout the day and at the end of the night closing down the store. 2005-2008

QA LAB TECHNICIAN, MONSANTO SEED TECHNOLOGY

Main responsibilities were to check for irregularities and defects of all seed samples (corn, soybeans, alfalfa, and sorghum-using several different testing methods, soil, sand, kim pak, paper towels, and to provide these lab results on time. Inspected products and processed to ensure they were following the pre-set standards.

1999-2005

HARUNANI DENTAL, DENTAL ASSISTANT/RECEPTIONIST

Responsibilities included but were not limited to assisting the doctor with all procedures, taking x rays, extracting teeth, polishing, applying sealants, and root canals, along with cleanings. I was able to take impressions, make custom bleach trays. I also helped the Orthodontist at his office. I assisted him with the removal of wires, along with replacing them, and placing bands back on. My receptionist duties included: greeting customers, guiding them to the rooms, preparing them for the Doctor, charting, filing, answering phones, made appointments, follow up calls at the end of the day, used the QSI computer system. My other duties included: Saturdays I would go in and clean the entire office from top to bottom, placed orders, took care of orders/supplies in a tag/in, tag/out system, was responsible for the laundry as well. EDUCATION

2022-2023

PARALEGAL, PENN FOSTER COLLEGE

I am studying to become a Paralegal.

SKILLS

• Excellent Communicator/Active listener

• Attention to detail

• Problem Solving/Customer Service

• Teamwork oriented

• Leadership Skills

ACTIVITIES

Outside of work, I volunteer at a nursing home. My family and I attend church. We love to go to the ocean, hiking, reading, scrapbooking, painting.



Contact this candidate