SINDHUM

Site No. **. VCRS Paradise Green City,

Bilichi Village, Chinnamathampalayam,

Press Colony PO.,

Coimbatore- 641019.

E-mail:adwfzp@r.postjobfree.com

Mobile: +919*********

An accomplished individual with experience in Content Writing, Content Development, and Digital Marketing who possesses excellent Interpersonal, Team Building, Team Management and Supervisory skills. A Quick Learner who always look up to take new challenges in my stride.

Content Review and Editing

Content Development

Content Marketing

Proof Reading

Ecommerce Website Building

Knowledge on ADDIE Model

Providedirectionandproductbasedtrainingtotheteamonnewproductpromotions

Identifyandimplementstrategiesandcriticalfactorstoachievethesetdesiredtargetsontime

To deliver the desired level of service with cost and time economization

Trainingtheteaminbrainstormingsessionsforpromotingtheservicesandproducts

Website Development

Blogging

Creative Promotional Banners

MBA(HR)University of Madras-64% Aggregate

M.A., (English Literature), University of Madras, Chennai-05 Secured Second Class 54% Aggregate

M.Phil (Public Admin), Madras Christian College,Tambaram,Chennai-59.

Secured First Class, 67%Aggregate

M.A., (Public. Admin), Meenakshi College, Kodambakkam, Chennai-24.Secured Second Class 59% Aggregate

B.A., (Eng. Literature), SDNB Vaishnav College, Chromepet, Chennai-44.Secured Second Class 58% Aggregate

Worked as Sr. Writer/Editor-Infognana Solutions, Tidel Park (Aug’22-Feb’ 23)

Roles & Responsibilities:

Providing Content for Blogs

Social Media Post Content

Content for Ad Campaigns

Content Review

Coming up with Product Description for E-commerce Projects

Creating A+ Content for E-commerce

Providing Content for Websites & Videos

Providing support in recruiting Interns

Worked as Sr. Editor, Dotwings Software Solutions (Sep’20-Aug’22)

Roles & Responsibilities:

Content Development

Content Management

Internal Recruitment

Quality Analysis

Content Editing

Blog Calendar Preparation

Task Delegation to my Team

Content Curation

Worked as Team Lead, Cognizant Technology Solutions (Jan2017tillSep2020)

Roles & Responsibilities:

Doing QA for the articles created by the associates

Editing, if required on the final output of summaries

Summarization of articles as per the client’s guidelines

Understanding the business requirement and ensuring that the deliverables are achieved on time

Work efficiently to meet customer targets and deliver solutions in accordance with Cognizant quality control standards and business practices and procedures

Responding to client needs by evaluating requests

Managing shift schedules, staffing and ensure adequate staffing during volume spikes

Sharing the performance report on a daily basis to the team and provide instant feedback to improve productivity and other parameters

Motivating and Training the team members to improve the customer delight and provide solution on time

Was part of “Project Management Review” calls and “Governance” calls

Managing the Attendance of the Team Members and sharing the data to the Supervisor on a monthly basis

Rendering support/suggestion for the selection of Awardees on different categories

Sr. Content Writer, Span Technologies (June 2015 till Aug 2016)

Roles & Responsibilities:

Develop appropriate content for healthcare projects

Develop content for technical support

In-charge of quality and client reporting

Active participation in client call

Creating blogs and video content

Posting blogs and FAQ in Quora.com and helping the navigation of users to the company’s website

Quality Analysis

Sr. Content Writer, IQ Comtech, Coimbatore (Oct 2014 – June 2015)

Roles & Responsibilities:

Develop appropriate content for E-commerce platform

Blog and Article Writing

FAQ and Technical Support were looked after

Content Editing/ QA support

Content Writer, Mobius 365 Data Services (Feb 2014 – Oct 2014)

Roles & Responsibilities:

Create product descriptions for Amazon.in and Junglee.com based on the specific actions provided.

In charge of quality, cohort analysis, allotment, training, and client reporting

Content Writer, 365 Media Private Limited (Feb 2011 – Feb 2014)

Roles & Responsibilities:

Develop appropriate content and profiles for public and private limited companies

Develop content for tour guides

In charge of quality, cohort analysis, allotment, and client reporting

PERSONAL DATA:

Name : Sindhu

Husband’s Name : V.C.Raja

Date of Birth : 2ndMay

Sex : Female

Nationality : Indian

Permanent Address

Site No: 47,

VCRS Paradise,

Green City,

Press Colony (VIA),

Bilichi Village,

Chinnamathampalayam,

Coimbatore- 641019.

DECLARATION:

I hereby declare that the above-mentioned information are correct to the best of my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

DATE:

PLACE: Coimbatore (Sindhu.M)

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