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Customer Service Store Merchandiser

Location:
Warwick, RI
Salary:
70,000
Posted:
April 09, 2023

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Resume:

Travis Greene

** ****** ****** • Warwick RI ***89 • 401-***-****

adwfu8@r.postjobfree.com

Ocean State Job Lot

Whitinsville MA

****-*******

Store Team lead

Overall daily store leader functions the store and daily sales orientated driver of business practices

Big box sales of 8M first year with a 21% shrink reduction and 5% sales growth

Supervise 30+ associates and responsible for 4 promotions internal store

Worked and helped in multiple store throughout the district for support

Five Below 2009- 2021

•District Manager- Boston District 2018-present

•District Manager _ Assist the store in the everday aspects of the business acumen and providing support to the stores needs to drive sales and the operational one pager in stores, assisted in hiring 12 new managers/associates to the Northern New England market

•Assisted in the hiring and staffing in the Northeast markets

•Various store assignments with Regional Director to assist the regions needs

Store Manager/ Fall River Mass 2017-2020

•Store was $3.2 million dollars in sales volume was highest in the region and .77 shrink result 2 years in a row, 8 promotions from within the store and low turnover rate.

•Customer service captain driving customer service scores throughout the district, and ran conference calls with the stores on stretch assignment.

•Partnered with St. Vincents orphanage for multiple donations to the organization in our community Founders club award 2018

Store Manager/ Warwick RI 2010-2017

$2.7 million dollar sales volume and 5% comp or better 7 years with shrink results below company expectation 7 years

12 assistant manager promotions from within the store with low turnover results

Training store for the district certificate award 2015-2015

Part Time New store merchandiser opened 5 stores (Ohio, New York) 2011-2014 Facilitated 30 job fairs throughout the company (most recent Nebraska)

Wal-Mart, Plymouth, MA 2006 – 2009

Co-Manager

•Co-manager for store with a revenue budget of $103M with .66 percent in shrinkage.

•Responsible for all food divisions in the store totaling $49Ms in net sales and $12.6M profit number.

•Direct supervision of 409 associates, teaching, training and developing staff to ensure delivery of excellent customer service.

•Oversee all state and federal guidelines for food inspection and compliance.

AC Moore, Hanover, MA 2002 – 2006

Store Manager

•Responsible for daily operations of a $9M craft store.

•Hired and developed team members to ensure achievement of goals and delivery of excellent customer service.

•Met and exceeded company goals and objectives resulting in the promotion to a new store.

•Improved sales 11% and gained 3 points on the bottom line by reducing shrink in 2003.

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Wal-Mart, Warwick, RI

1996-2002

Assistant Manager

•Responsible for hiring, scheduling and training associates.

•In charge of merchandise presentation and ordering profitable features to maximize sales opportunities throughout the store.

•Met all guidelines for a successful retail company.

EDUCATION ROGERS HIGH SCHOOL, NEWPORT, RI 1986 – 1989

Received diploma June 12th,1989 CCRI College 2010-2112

REFERENCES

• Furnished upon request.



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