DANIEL M. AUSLIN

Skokie, IL ***** 630-***-**** adwfsp@r.postjobfree.com

http://www.linkedin.com/pub/daniel-auslin/13/983/856

CAREER SUMMARY

I excel at leading teams, providing excellent customer service, and driving sales and profitability. I have managed a multi-unit operation in logistics and teams up to twenty-five in both hospitality and manufacturing settings. I am passionate about delivering outstanding customer service and take accountability for the performance and results of the teams I manage. I am a self-starter who can work autonomously and then effectively report to the administration when requested.

PROFESSIONAL EXPERIENCE

SCHOOL DISTRICT 69 Oct. 2022 - Present

Substitute Teacher

Cover teaching vacancies on either a pre-planned or as-needed basis

Work with grades K-8 including SPED, PE, STEAM, and General Education

CREATION TECHNOLOGIES 2019 – Sept. 2020

A global electronics manufacturing services provider (EMS).

Cell Captain/Production Lead

Led 10 team members over production of high-end electronic circuit boards.

Performs daily inventory cycle counts and allocates inventory to production.

Reconciles quality of inventory, WIP, and finished goods.

Member of company’s leadership team.

ARTOME’ 2018 - 2019

An industry leader in school fundraising events

Regional Operations Manager

Spearheads, manages and motivates a team of 12 managers and 15 assemblers to conduct art shows at public and private schools throughout the Midwest.

Provides training, coaching, mentoring and effective use of written and oral communication combined with hands-on training to deliver outstanding customer service.

Responsible for all facility maintenance and vendor management.

Delivered 100% on-time arrivals and received 100% customer satisfaction scores year-to-date.

PRESENCE SAINT FRANCIS HOSPITAL, Evanston, IL 2015– 2017

A full-service, 150-bed, Level I Trauma Center that specializes in emergency and cardiac care.

Environmental Services Supervisor, 2016 – 2017

Supervised, coached, mentored, and disciplined 15 Environmental Services workers.

Saved $10K (approximately FTE) in overtime in first six months by adjusting hours-worked to fluctuating volumes.

Conducted interviews, on-boarded and trained new hires; administered annual performance reviews

Achieved 95% satisfaction scores on surveys related to department’s direct service vs. overall hospital scores.

Supervisor of Volunteers, 2015 – 2016

Supervised, coached, mentored, and disciplined 100 hospital volunteers.

Recruited, interviewed and on-boarded new volunteers.

Rounds on employees, patients, and departments to ensure the Volunteer Department was a driving force behind

positive patient satisfaction scores, infection control, safety, and regulatory compliance.

Scheduled daily volunteer assignments to departments based on needs and volunteers’ interests.

Maintained volunteer medical records: MMR, yearly flu shots, and annual compliance training requirements.

ABL LOGISTICS, Skokie, IL 2009 – 2015

A national recruiting firm specializing in logistics placements

Recruiter (contract position)

Managed the vendor-client relationship by ownership of accounts and recruiting candidates to fill positions.

Sourced potential candidates using Linkedin, Indeed.com, jobsinlogistics.com and via referrals.

Presented candidates for client’s review by compiling a career and salary summary for each qualified candidate

AT-HOME CARE PROVIDER, Chicago, IL 2012 – 2014

Provided care for parent with dementia while working concurrently as a home-based recruiter.

ATLAS PUTTY PRODUCTS, Tinley Park, IL January – July 2014

A $25M contract packaging company.

Quality Control and Production Supervisor (concurrent)

Saved over $5K in lost production time, supplies, and potential overtime by correcting production errors.

Conducted quality control tests and supervised production lines in a multi-line contract job shop.

Set up production lines, ensured compliance to MPRs and signing off on final daily production totals.

Reported production issues with product deficiencies, equipment and employee issues to management.

ULTA BEAUTY, Bolingbrook, IL 2010 – 2012

A leading retailer of health and beauty products.

Transportation Analyst (Position eliminated in department reorganization.)

Audited and paid all common carrier freight bills; cleared out six-month backlog in first three weeks.

Assessed accounts payable balance to ensure company was not delinquent in payments to vendors.

Arranged transportation for store relocations and office moves (corporate to distribution center).

Produced weekly and monthly reports for Finance and Accounting department team leaders.

Compiled transportation team metrics and presented monthly reports to senior leadership.

Maintained carrier rates and contact information in a TMS owned by an outside vendor

BOSTON COACH LIMOUSINE SERVICE, INC, Franklin Park, Il 2007 – 2009

National provider of ground transportation.

Branch Manager/Operations Manager (Position eliminated during recession that began in 2008.)

Managed $8M operating budget, 60 hourly employees, two salaried.

Recruited, hired, trained, and reviewed drivers.

Managed strategic and operational plans resulting in increased employee retention; a positive NPS score; and attainment of annual budgetary and customer satisfaction goals.

Supervised compliance daily operations with company safety plan; investigated accidents.

Selected for company’s “Train the Trainer” program to implement Emily Post Institute’s Business Etiquette program.

Travelled locally to meet with customers and to Boston headquarters for annual meetings.

Achieved a 90% employee retention ratio by mentoring, coaching, and training employees in correct procedures.

POP A LOCK OF DUPAGE COUNTY, INC, Wheaton, IL 2003 – 2007

Provider of roadside and home lockout assistance.

Franchise Territory Owner/General Manager

Owned and managed a roadside assistance business.

EDUCATION / CERTIFICATIONS

MBA – Northern Illinois University, DeKalb, IL

Bachelor of Business - Western Illinois University, Macomb, IL

Certificate in Long-Term Care Administration - College of DuPage, Glen Ellyn, IL

TECHNICAL SKILLS

Microsoft: Excel, Access, Word, PowerPoint, Outlook; Other: Epic, Oracle, ADP Payroll

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