Data Entry Administrative Assistant

CHELSEA COLETTA-HARING

***-***-****---*******@*****.***

Seeking position for career development and growth.

EDUCATION

PROFESSIONAL SKILLS

•Telephone Skills

•Attention to Detail

•Discretion and Judgment

•Resourcefulness

•Ability to Work Under Pressure

•Ambitious

•Time Management

•Problem-Solving

•Microsoft Office

JUNE 2010

DIPLOMA IN COSMETOLOGY,

CAT BRANDYWINE CENTER FOR ARTS AND TECHNOLOGY - COATESVILLE, PA

April 2010

HIGH SCHOOL DIPLOMA,

TWIN VALLEY HIGH SCHOOL - ELVERSON, PA

Team player skilled in management and problem solving skills. Experienced in phones and customer service

• Professionalism

EXPERIENCE

APRIL 2020 TO PRESENT

FRESH MANAGER BJ'S WHOLESALE CLUB - LONG NECK, DE

•Answered caller or visitor inquiries on a variety of topics.

•Served customers with a pleasant manner.

•Found creative solutions to resolving diverse problems.

•Exceptional organizational skills prioritizing assignments duties and emergencies and still meeting deadlines

•Accepted shipments checking for damage and freshness

•Scheduled shifts to maintain coverage in department

•Performed basic customer service skills, cleaning skills, and math skills.

NOVEMBER 2019 TO FEBRUARY 2020

EXPO/FOOD RUNNER RAAS - LEWES, DE

•Ensure the efficient flow of orders from the waiters to the kitchen

•Check dishes before delivery for accuracy, presentation and temperature

•Transfer important information between the kitchen and the wait staff (e.g. when a customer has a particular request)

•Outstanding coordination and multi-tasking abilities

•A customer-oriented approach

•Inspect the premises according to quality and sanitation standards and assist in cleaning

JULY 2019 TO NOVEMBER 2019

HOSTESS/EXPO FOODRUNNER THE SURFING CRAB RESTAURANT AND BAR - LEWES, DE

•Handled customer complaints independently by using a sincere and personable approach while always showing strong customer service skills

•Coordinated and ensured efficient collaboration between employees to provide a high end dining experience.

•Verified accuracy of transactions/orders and processed cash, credit card, and gift card payments.

•Answered phone calls and took to-go orders for customers per shift.

•Support other tasks as needed

NOVEMBER 2015 TO APRIL 2016

ADMINISTRATIVE ASSISTANT/RECEPTIONIST NEW LIFE HOME HEALTH CARE AGENCY, INC - WILLOW GROVE, PA

•Carries out administrative duties such as filing, typing, copying, binding, scanning etc.

•Supports team by performing tasks related to organization and strong communication.

•Provides administrative support to ensure efficient operation of office.

•Exhibits polite and professional communication via phone, e-mail, and mail.

•Conduct data entry

•Serve as primary point of contact for incoming phone calls, addressing inquiries and resolving concerns

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