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Data Entry Customer Service

Location:
Laramie, WY
Posted:
April 08, 2023

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Resume:

Amy Tribou

**** ****** ****

Wilmington, NC *****

910-***-****

adwfmo@r.postjobfree.com

Summary of Qualifications

• Proficient in time management, organization, multi-tasking and customer service

• Supervised and maintained health records and files for over 1200 personnel stateside and deployed

• Responsible for Government equipment valued up to two million dollars

• Maintained a government SECRET clearance and am still clearable

• 1.5 years of drug screening experience, new patient and guest doser intake processing with 250

+/- substance abuse patients

• 5 months front desk cashiering and checking in patients using the number system maintaining anonymity

• 1.5 years Milieu manager maintaining order inside and outside the same clinic and subduing patients who at times would become unruly or belligerent

• Over 5 years of leadership experience with the United States Army in stressful and austere situations

• Dedicated hard working team player, excels in a busy office environment, assisting up to 300 customers a day

• 7 months of data entry and accounting experience, preparing taxes for the U.S. Military through the IRS

• Data entry for Orbit Billing Solutions on and off for 5 years, and insurance billing manager for a Doctor’s office for 1.5 years

Functional Skills

Clerical

• Experience with billing software such as Advanced MD some with InSync, also Waystar pay system. Also have experience with Microsoft Office products including Outlook, Excel,and Word. I am in the process of learning tables

• Experience with Methasoft Legacy and Methasoft M2M software for substance abuse patient care and Sentry software with Cordant labs to process, send, read and coordinate drug screens and the results

• Calculated daily, monthly and yearly vaccines administered in preparation for yearly budget projections used to evaluate supply needs for future orders

• Entered all vaccinations into MedPros/MWDE; ensuring patient’s medical records were updated

• Processed insurance billing forms, corrected and refiled denials, processed and disbursed AR's, reprocessed prior insurance denials wrongly written off to receive justly due payment

• Researched patient’s medical history, utilizing AHLTA/CHCS to verify all diagnosis and patient care

• Scheduled and enrolled patients into the ER and Fast Track, ensuring customer service as a priority

Training

• Excellent communication skills and patience, trained fellow medics on EKG procedures, including tab, lead placement and formats.

• Utilized multimedia, hands on and training materials to create interactive and thorough training opportunities for non-medical personnel.

• Coordinated and organized training for Combat Lifesaver Courses for non-medical personnel incase the need for them arises, including proper tourniquet application, IVs, proper burn care, tension pneumothorax, needle chest decompression to name a few.

• Administered and graded standardized tests tor military certifications.

• Prepared soldiers for promotions and other boards by conducting mock boards and interviews.

• Have made instructionals and taught CMA's how to correctly do X-rays from head to toe, along with reshowing proper start of an IV from needle to perfusion Amy Tribou

910-***-****

adwfmo@r.postjobfree.com

Medical

• Organized and designed aid stations for treatment of soldiers and local citizens during Operation United Response in Haiti in 2010 in response to the Earthquake

• Provided first line emergency care during military and airborne operations including but not limited to; splinting, traction splints, pelvic slings and cervical collar placements

• Extensive experience with wound care, suturing, vitals, intravenous fluids, physicals, catheters and immunizations, EKG, X-ray, EMR notes, Spirometry, Rapid strep, mono and influenza tests, administering and reading TB tests, Nebulizer, AED, NCD, assisting with pap smears, STD notification according to law, blood draw experience including HIV, DNA, G6PD, HCG test and utilizing a centrifuge.

• Transported malaria and typhoid patients in conjunction with volunteer organizations across Haiti to get patients to secure and safe treatment areas.

• Well over 9,000 hours of Physician and Physician Assistant shadowing along with assisting and over 9,000 hours clinical work done in the field or in an actual clinic or hospital. Employment History

• New Season- New Hanover Metro-Chemical Dependency Tech/Milieu Wilmington, NC 11/2021-PRESENT

• UBER/LYFT/Doordash (Self Employment)

Fayetteville and Wilmington, NC 6/2018-11/2021

• Highland Neurology-Billing Manager

Fayetteville, NC 1/2017- 5/2018

• Pura Clinic- Medical Assistant

Fayetteville, NC 9/2016-1/2017

• U.S. Army-Airborne Combat Medic

Fort Bragg, NC 11/2007- 5/2013

Education

2016- Bachelor’s degree in Biology Magna Cum Laude from UNC- Fayetteville State University (8/2013-5/2016) 4/22-4/24- BLS/CPR/AED/FIRST AID certification

2016-OSHA and HIPAA certification

2011- IRS Volunteer Income Tax Assistance (VITA) and the Tax Counseling for the Elderly

(TCE) Certification

2008 thru 2015 National Registered Emergency Medical Technician Certification Volunteer

Provide volunteer onsite First-Aid medical care for Step Up For Soldiers 501(c)3 Charity events on the weekends, when needed



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