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Service Rep Customer

Location:
Durham, NC
Salary:
tbd
Posted:
April 08, 2023

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Resume:

**** *********** **

Hillsborough, NC *****

(***) 451 – 1814

Sheila Blackwood

Hiring Manager

JD Service

Dear Hiring Manager,

I am writing to apply for the Customer Service Rep advertised for the Durham location.

This is a very exciting role and I would love to be considered! My enthusiasm and my hard work commitment is to always go the extra mile will add value to this position. My positive and energetic attitude will allow me to remain attentive in this position and do my best every day. My past office experience and interaction with customers and vendors has allowed me to gain valuable professional experience.

I believe that my strong office experience makes me a highly competitive candidate for this position. My key strengths include:

Highly dependable person able to take on New Duties with little to no instructions.

Team Player with strong communication skills to meet people in a courtesy and professional way

Honest, Trustworthy, Fast Leaner and can adapt to change.

Organized and Exceptional Detailed Person

Multitasker with ability to meet critical deadlines.

Able to create spreadsheets and Maintain Databases

Proficient in Microsoft Office, Word, Excel, Outlook, Accounts Payable and Accounts Receivable

I can be reached anytime at 919-***-**** or by email at adwfm3@r.postjobfree.com. I look forward to hearing from you and exploring my fit for this position.

Sincerely,

Sheila Blackwood

adwfm3@r.postjobfree.com

SHEILA BLACKWOOD

1713 Featherwood Ct Hillsborough, NC 27278

919-***-****

adwfm3@r.postjobfree.com

EXPERIENCE

Nov 2006– Apr 2021

Beaches West Development Ltd./ Toronto, Canada

Office / Account Manager

Managed small US Office and remote accounting for 8 Canadian companies.

Receive and post rents to 8 company rent rolls, adjust for vacancies, bad debts, LMR and sundry. Key in tenant monthly rent payments. Reconcile payments to each bank. Investigate all NSF’s.

Reconcile Company Credit Cards

Reconcile Bank Accounts

Work and supply documents for CPA on Year End Filings

Special Projects related to Application for Mortgages, Loans and Insurance Requirements

Post vendor bills in Quickbooks.

Process Canada payments (via Quickbooks) for all vendor bills regarding services as well as utility bills (gas, electric, water, taxes) all related expenses to each building.

Process file for payments and process through Telpay with authorization code

Build exceptional repor with all vendors

Investigate/ resolve vendor inquiries

Maintain Building in US

Collect Rent from Tenants (Excelsior Classical Academy)

Paid all Utilities, Taxes for US building

Review contracts for vendors related to the Canadian Companies as well as the US company.

Schedule and Comply to all building requirements completed annually

Manage Rental Home owned by company, collecting of rent and maintain repairs

Accounting – Management

GTE / Verizon – 2006

Accounts Payable, Accounts Receivable, Travel, Cost Accounting

Streamlined and automated monthly Flash package for all areas utilizing Microsoft Access.

Verify and maintain operation of system

Journalize via Platinum current charges for all invoices

Reconciled Florida Miscellaneous Billing

Prepare Monthly Operating Report (MOR)

Investigated and responded to data request or inquiries assigned by the South Area Administrator

Education

High School Graduate

Skills

Proficient in Microsoft Office applications: Word, Excel, Outlook, and Quickbook’s

Strong Communication and Team Player

Ability to manage multiple tasks. Strong office experience and problem-solving skills

Effective verbal and written communication skills, highly organized with attention to detail, and strong interpersonal skills.

Strong Reconciliation skills

Hobbies

Enjoy working with in the yard, planting flowers, enjoying the beauty of the Beach



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