Eric Knight

Bakersfield, Ca

661-***-****

adwfm1@r.postjobfree.com

https://www.linkedin.com/in/eric-knight300

Executive Virtual Assistant

Streamlined executive virtual assistant, with 10+ years experience, providing masterful organizational skills and a keen eye to detail. Verbal and written skills, provide the ability to be agile and flexible with time management, email management and travel arrangements. The ability to multitask, and proficiently prioritize tasks, and schedule and plan meetings. Looking to integrate those skills into a position that suites my passion for setting up others for success.

Work Experience

CML Security/ journeyman carpenter 3/2015-6/2020

Organized, and created work schedules for 3 crews of 6-10 members. Liaisoning between architects, workers on the ground, and contractors on site to maintain deadlines, inspection dates, and completion phases. Used Microsoft excel and word to develop company, work schedules, track site inventory, place orders, and maintain job organization and safety

Achievements

● Generated a production increase of 18%, creating microsoft word and excel spreadsheets reflecting, weekly plans, schedules, inventory, and goods in/out logs.

● Was responsible for developing a safety protocol for our company to implement into our daily morning safety meetings, which in turn I led each morning. Having only 2 injurys on the job, and a company safety assessment of 98% satisfactory at the completion of job.

● Conversation of all paper work submitted daily, into cpu files, sorted and placed in the appropriate databases and spreadsheets. This led to the companies ability to track and manage from, and maintain transparency, resulting in 97% of all contracts complete on time, and satisfactory. .

Orchard Supply Hardware/ Department Manager / Key Carrier 2/2013-3/2015 Lead a department of 8-12 employees, while achieving ambitious sales and revenue goals and strengthing brand loyalty. Operations, key carrier responsible for all monetary deposits, opening procedures and store closing procedures. Developed several excel and word spreadsheets to track inventory, loss prevention, and updates within my department.

Achievements

● Strategically managed and lead my department, ultimately reducing employee turnover by 15%.

● Took over an additional department, implementing new procedures and policies. Worked with existing accounts closely to understand their needs, ultimately resulting in $40,000 in increasd retention revenue.

● Hired on as a part time employee, within 2 months was promoted to a department manager, and recieving employee of the month 3 times while employed

● Organized, planned and raised over $50,000 for charity, by running a company golf tournament. Social media promotion, tee sponships, prizes and more.

Cashmaster USA/ Shipping & Recieving, administrative/front end, help line. Electronic engineering company, responsible for all backend duties; goods in/out, maintaining numerous word and excel inventory spreadsheets and databases. Responsible for the companies largest account, 'starbucks'. Provided helpline backup, where I was able to develop my interpersonal, communication skills, and customer service abilities.

Achievements

● Had a personal trouble ticket error percentage of 1.4% on all trouble tickets taken while with the company. That was a company best!

● Created 25 troubleshooting different product handbooks for troubleshooting different problems amongst our line of products. This was used by new helpline employees, overall lowering trouble ticket errors overall by 17% per quarter.

● Reduced missing product by almost 19% by reconciling, and updating over 300 paper trouble tickets, converting each into it's appropriate cpu file, transfering, and updating proper spreadsheets within excel.

● With the Starbucks account, I was able to reduce the time that stores were without product on average of 60%. I did this by creating a Starbucks excel spreadsheet, implementing the correct data within, bringing all information up to date and maintaining all existing, and open orders. Education

CSUB (California State University of Bakersfield) 1999-2002 Business Administration

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