PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

ASHLEY

LANORE-LOCATELLI

A

adwfk9@r.postjobfree.com

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.

Talented at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.

Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed.

Performance monitoring Client screening Treatment plan development Intake coordination Client advocacy Child Care

Stay at home mom April 2015 - Current

Self Employed Santa Cruz/Rescue, Ca

Completed evaluations of clients, home environments, and family dynamics. Offered assistance with meeting basic food, housing, and income needs for clients. Assisted with development and delivery of in-service training for educational personnel. Developed realistic goals and attainable objectives for clients. Home Health Care Aide September 2012 - November 2014 Self Employed Santa Cruz, Ca

Identified issues with home environments using continuous monitoring, documenting, and reporting concerns.

Kept spaces clean and inviting with regular cleaning, trash removal, and laundry assistance. Protected clients during transfers between seating, beds, and wheelchairs. Minimized safety hazards, arranging living spaces with patients' needs in mind. Assisted clients with taking medication on time by arranging schedules and reminders. Assisted home-bound individuals maintain dignity with personal hygiene and care needs. Improved client nutrition with carefully monitoring and preparing of specialized diets. Enhanced wellbeing of individual clients with personalized support for social, mental, and physical requirements.

Prepared balanced, healthy meals and snacks for clients. Promoted mental health with stimulating activities and conversation. Maintained clean home environment, changing linens, washing laundry and cleaning spaces. Background Investigator January 2012 - August 2014 Comcast Cable Santa Cruz, Ca

Collected information for use in criminal cases and investigations. L

EDUCATION

Conducted background investigations to assess employment suitability or eligibility for security clearance. Leveraged investigative knowledge to access restricted files and sealed court records. Distilled research data to deliver requested information to private clients. Analyzed gathered data to identify criminal activity. Reviewed public records, credit reports, public records, and databases to compile case information. Clinical Service Coordinator March 2004 - December 2011 CRC Health Facilitie Scott's Valley, Ca

Protected patient data with secure records management system. Directed, supervised, and evaluated work activities of [Type] personnel. Coordinated effective interdepartmental collaboration through open communication between medical staff. Improved care delivery by monitoring performance and optimizing strategies. Met coverage demands by establishing work schedules and assigning specific jobs. Achieved program goals by effectively motivating and supervising medical, technical and clerical staff. Considered each team member's unique talents when assigning tasks and projects to maximize success for employees and overall team.

Offered to assist with additional tasks to keep projects on-task and meet tight deadlines. Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees.

Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.

Delivered exceptional customer service to bolster strong relationships and build positive experiences. Sanitized high-touch surfaces to protect personnel and customers from viruses and germs. Observed positive skills and attributes from personnel to build, improve, and expand skills set. Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents, and promote professional workspace.

Responded promptly to customer, vendor, and staff questions and quickly resolved issues, cultivating strong, long-term relationships.

Bank Clerk March 2003 - March 2004

Commercial Bank Santa Cruz, Ca

Researched and resolved customer issues on personal savings, checking, and lines of credit accounts. Maintained strict compliance with banking standards, regulations, and laws. Prepared official checks, money orders, and certified checks. Influenced customers to learn about beneficial products and services to meet or exceed daily goals. Delivered exceptional service with friendly approach to retain and acquire customers. Opened, closed and updated accounts based on individual customer needs. Handled supplementary services with accuracy and speed. Received checks and cash for deposits, verifying amounts and checking accuracy of deposit slips. Balanced currency, coins, and checks in cash drawers at ends of shifts and calculated daily transactions using computers, calculators, and adding machines. Met customer needs consistently with knowledgeable and fast service. Santa Cruz High School, Santa Cruz, Ca June 2001 Volunteered at SPCA 4 years.

Elected Captain of Dance Team.

Creative writing editor for the newspaper.

Member of Yearbook.

Real Estate

Allied American University, Rescue, Ca

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