Nicolette Riffel

Private Contractor/Manager

Chicago, IL

adwfk3@r.postjobfree.com

+1-630-***-****

High energy leader.

Producing the best results using my 3 "eyes"

INTEGRITY, INITIATIVE, & INTENTION.

Authorized to work in the US for any employer

Work Experience

Private Contractor

Veryable - Phoenix, AZ

March 2020 to Present

Physically demanding blue collar work ranging from framing/constructing trusses to laundering linens for comercial use. Also more common places like machine shops producing high performance auto parts. My favorite is usually Fast paced, warehouse work staging, loading, pulling palletizing, and wrapping orders, etc

Use of electric pallet jacks and forklifts.

Forklift 1*

CNC Machinist

Mercury Marine - Fond du Lac, WI

September 2021 to December 2021

Worked with Gleason CNC Grinders. Gears and pinions. One of my machines was mainly robot ran. The other 3 in my cell were all switched out manually. Set up all machines for different parts to be ran. Regular maintenance and wheel changes were part of my daily routine. Used pin plate with micrometers for ensuring proper dimensions.

Office Manager

Nationwide Vision - Scottsdale, AZ

October 2019 to January 2020

Manage optical practice. Highly involved with almost all insurance carriers. This company differs from the others that I've managed by focusing more on the medical side of the examination process as well as the billing procedures.

Lab Manager

Eyeglass World - Phoenix, AZ

June 2018 to October 2019

My 15+ years experience in the optical industry has allowed me to help increase customer satisfaction by being able to take care of the patient from the very beginning of the experience to the absolute end. I am

unique in the way of being crossed trained to not only sell, measure, and dispense eyewear, but I am also able to manufacture the complete product, making for a very personal experience for the patient/customer. Customer Care & Sales

Centry Link - Phoenix, AZ

July 2017 to March 2018

Received incoming calls as an account advisor. Responsibilities included sales of T.V., telephone, and internet services and resolving any other account related issues.

Package Handler

UPS - Phoenix, AZ

November 2016 to July 2017

Safely loaded trailer trucks with packages weighing up to 100lbs at a very rapid pace. Occasionally assisted with unloading as well. Re taped and re packaged damaged goods as needed.

Banquet Server/Bartender

ESW (Executempts) - Phoenix, AZ

April 2015 to June 2017

Worked with a very large team to set up, serve, and tear down major banquets and events at the Phoenix Convention Center. In addition, we provided concession relief at the major ballparks around the valley including Chase Field and the Cardinal Stadium during concerts, ball games and major events.

Tile Specialist

Floor & Decor - Phoenix, AZ

January 2017 to May 2017

Assisted customers with measurements and educated them about the different flooring materials needed to complete their projects. Finalized the customer experience by loading purchased materials into their vehicles. Made use of pallet jacks and forklifts daily in efforts to keep inventory organized and out of the customers walk way. Inbound Sales Agent

Dish Network - Chandler, AZ

June 2016 to October 2016

Qualified new customers to receive new satellite tv and internet services. Closed sales and scheduled installation dates

Lab Supervisor

Visionworks - Goodyear, AZ

January 2012 to December 2014

Successfully ran a full functioning optical laboratory. Manufactured quality eyewear in an hours time frame on most same day orders. Performed standard equipment calibrations and maintenance daily. Increased customer satisfaction with delivering completed eyewear at the precise time promised. Server(Bartender)

Bill Johnson's Big Apple - Phoenix, AZ

June 2011 to November 2012

I was a bartender and server dressed in western gear, slinging a revolver on my hip while helping create a fun welcoming atmosphere.

Server(Bartender)

Pullano's - Glendale, AZ

April 2011 to November 2012

Provided excellent customer service with a sense of urgency and a smile on my face at all times. General Manager(Regional Trainer)

Luxottica - Phoenix, AZ

April 1998 to March 2011

Began my 14+ year career as a store manager for their Sunglass Hut International branch. Successfully ran several valley locations including Metro center, Arrowhead, and then multi managing the 2 Arizona Mills locations. While exceeding sales plan at every location, I also became the regional trainer for the district assisting with the on boarding of all new

Managers and associates. After 8 Years at SGH, I switched over to the Lens crafter Brand. Began my 6+ year career at LC as a Retail Manager at the Arrowhead location. Promoted 2 short years later to the General Manager of the Camelback Colonnade location.. After 3 years, I decided to further my

education of optics by learning and running the laboratory. Including surface and finish. My last year at LC was spent running the AZ Mills Lab. ㅡ

Education

Diploma

Ironwood High School - Glendale, AZ

August 1994 to May 1998

Skills

• Training & Development (10+ years)

• Sales (10+ years)

• Scheduling (10+ years)

• Optical Experience (10+ years)

• Retail Management (10+ years)

• Merchandising (10+ years)

• Laboratory Management

• Manufacturing

• Store Management Experience

• Recruiting

• Payroll

• Leadership

• Quality Assurance

• Inventory Control

• Presentation Skills

• Supervising experience

• Warehouse experience

• Calipers

• Micrometer

• CNC

• Quality Inspection

• Mechanical knowledge

• Hand tools

Certifications and Licenses

ABO Certified

Present

Forklift Certified

February 2018 to February 2021

Assessments

Customer Focus & Orientation — Highly Proficient

January 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Verbal Communication — Proficient

July 2018

Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient

Following directions — Highly Proficient

September 2020

Following multi-step instructions.

Full results: Highly Proficient

Attention to detail — Proficient

September 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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