Carla Mejia

San Antonio, TX

adwfi3@r.postjobfree.com

813-***-****

SUMMARY

Experienced Manager with extensive training, supervision, leadership and restaurant experience offering enthusiasm, dedication, and exceptional work ethic. Trained in fine dining, table and wine service with in-depth knowledge of Prime steaks and other various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Looking to obtain a challenging and rewarding position with a value-oriented company. 15+ years in leadership within the Healthcare and Hospitality field.

EXPERIENCE

Perry's Steakhouse San Antonio Jan 2021 – Current FOH Manager

●FOH manager for a 12M+ Fine Dining steakhouse restaurant.

●AOR included Servers, Bar, Host and To Go with 70+ employees.

●Enhanced training and development and staff to meet corporate bench marks.

●Increased employee engagement while decreasing turnover.

●Contributed to 3 consecutive years of YOY sales growth and profitability.

●Helped develop closing documents to ensure accurate money counts.

●Worked strategically with location through COVID and was able to sustain business.

●Followed up with Open table guest reviews and saw an increase from 4.2 stars to 4.7.

BenchMark Hospitality San Antonio June 2019 – Jan 2021

Supervisor/Banquet Lead

●Fast paced High volume service developed training and development.

●Led increase in banquets booked YOY, increasing growth and profitability.

●Trained and developed new and seasoned staff members.

●Developed a team of independent thinkers able to work independently.

●Conducted audits on overtime decreasing the amount paid out by the company by 12%.

Marriott Hotels San Antonio Jan 2019 – June 2019

Professional Server/Banquet Professional

●Ensured accurate order taking.

●Provided accurate cash outs.

●Top Sales professional

●Corporate trainer and evaluation of staff

●Maintained 4 table section in the dining facility and worked events flawlessly.

●Received multiple positive guest reviews on multiple platforms.

Landry’s (Tower of America) San Antonio June 2018– Mar 2020

Professional Server/Banquet Professional

●Top Sales Professional.

●Corporate Trainer.

●Handled Multiple tasks without issue.

Cooper’s Hawk Winery and Restaurant Tampa, FL Jan 2013– June 2018

Professional Server/Banquet Professional

●Top Sales Professional.

●Corporate Trainer.

●Ensured accurate order taking.

●Provided accurate cash outs.

●Organized and supervised Wine club events Quarterly.

●Received multiple positive guest reviews on multiple platforms.

●Handled Multiple tasks without issue.

Darden Restaurant Group Tampa, FL Jan 2010– Jan 2013

Professional Server/Banquet Professional

●Top Sales Professional.

●Corporate Trainer.

●Ensured accurate order taking.

●Provided accurate cash outs.

●Received multiple positive guest reviews on multiple platforms.

●Handled Multiple tasks without issue.

Nursing and Healthcare Management Tampa, FL Aug 1999– Jan 2010

●Business development and growth.

●Area Director covering vast territory.

●Increased patient satisfaction on multiple levels.

●Engaged employees with HIPPA guidelines.

●Oversaw the admission process and assignments.

●Quarterly reviews of charts to ensure accuracy.

EDUCATION AND TRAINING

06/1999

06/2000

04/2020

Bachelor's of Science: Nursing

UT Health Science Center

San Antonio, Texas

Master's Degree: Business Administration

South University

Savannah, GA

Allison Courses Online: Hotel Supervision

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