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Inventory Planner Customer Service

Location:
Peculiar, MO
Posted:
April 08, 2023

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Resume:

Heather R. Griggs

***** **** ***** ****** 913-***-****

Peculiar, MO 64078 adwfhq@r.postjobfree.com

Objective:

Become part of an aggressive, people-oriented organization with opportunity for advancement, based upon professional skills and contributions to the company.

Professional Experience:

Hillman 8/21-2/23

Demand Planner

Analyze, coordinate, and execute demand planning and project implantation for the various Hillman Group product lines

Manages company inventory

Generates inventory and demand reports for analysis and management review

Queries data to analyze forecasts for accuracy and make necessary adjustments

Collaborate with Supply Planner for product in stock dates and any vendor issues that may cause delays

Actively participates in sales and operations planning reviews

Participate in sales and production meetings to identify and keep ahead of project requirements and unusual product demands

Effectively work with Hillman purchasing, Marketing, and Sales staff to plan and implement projects including promotions, conversions, new products, store roll-outs, buybacks, and changes to existing product offering

Westlake Hardware

Inventory Planner 7/16-8/21

Provide excellent customer service to our stores

Maintain proper inventory levels in all stores to support profitable sales goals

Analyze sales and stock levels to ensure the replenishment system reflects current sales trends, presentation standards and turnover goals

Monitor product flow from Ace RSC’s and direct to stores vendor orders.

Monitor and adjust replenishment parameters to meet the needs of the store

Review upcoming promotional activities to ensure proper inventory levels to maximize sales potential.

Perform inventory forecasting for future needs and replenish and allocate products as needed.

Analyze inventory productivity and make adjustments as needed to increase inventory turnover

Review discontinued product status for productivity improvements and recommend SKU rationalization measures

Work closely with Ace Inventory Teams to maximize flow-thru efficiencies

Provide quality inventory and purchase recommendations to Category Managers.

Partner with Category Managers to ensure proper in-stock levels, identify items not meeting performance goals and develop timely strategies to reduce inventory or exit item(s).

Communicate with store teams and respond to individual store issues as required

Build annual inventory projections for each category of responsibility.

Participate in cross-functional projects as required for overall continuous improvement

Gear For Sports 8/14-7/16

Sales Planning and Forecasting Analyst

Utilize Logility Demand pyramid tools to generate statistical unit demand forecasting for brand/division

Responsible for product life cycle management

Manage product flow by month

Plan financial exit strategies and transition plan for excess inventory

Identify key opportunities and obstacles inherent to the forecasting process

Assist with customer visit to provide business overviews and margin builder opportunities

Collaborate with Finance, Sales, Inventory Management and Sourcing to ensure that gross margin profits are achieved, monitoring monthly budgets and evaluating financials

Collaborate with key customers and Field Sales to gain outside market data

Analyze and consolidate large volumes of data (shipments, inventory, promotional activity), to develop a fact-based point of view and communicate with management via presentations and reports

Communicate via reporting on inventory stock position issues, trend analysis, end of season, margin builders, and additional reporting as needed

Tommy Bahama 2/14-8/14

Assistant Store Manager

Create a learning and nurturing environment for all retail team members that promotes sales and service success, and internal career growth

Minimalize employee turnover rates by focusing on hiring qualified people, taking time to effectively orient new employees, set clear performance expectations, train, coach, and give constructive performance feedback on a consistent basis

Identify and implement strategies to improve productivity. Facilitate implementation of company learning/training programs, follow up and monitor performance to ensure transfer of learned skills on the job

Assist employees with career development strategies to improve employee retention

Drive profitability and promote as entrepreneurial spirit in all aspects of store operations while remaining brand appropriate

Achieve sales plan through efficient planning, execution, and business analysis

Analyze the business to provide specific weekly store trends, assortment needs, and guest feedback to merchant team

Assist in leading and directing the merchandising process in conjunction with the floor merchandiser to ensure consistent and appropriate execution of the visual merchandising philosophy and direction

Leeds’ World 2/12 – 5/13

Inventory Planner

Manage designated product categories toward company sales and profitability goals

-10 total categories

Responsible for strategy, forecasting and continual analysis of product inventory

Identify potential inventory issues and take appropriate actions to bring inventory to desired level

Forecast, review and revise inventory purchases to maintain optimum inventory flow

Declare overstocks or closeout items based on collaboration with the category manager and adhere to the inventory calendar schedule

Communicates effectively and promotes information sharing between teams and departments

Understands and participates in company vision and core values

Victoria’s Secret 10/05 – 2/12

Category Manager ($2-$4 Million store)

Delivers a best in class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth

Responsible for 10-12 peak segments per week

Displays expert product knowledge of bras and all other categories

Manages and resolves customer relations issues

Attracts, recruits, and hires highly qualified supervisors, bra specialists, and sales associates

Ensures high quality execution and facilitation of sales education materials and selling strategies

Owns talent management lifecycle of direct reports including on-boarding, assessment, retention, career development, succession planning, and recognition

Creates awareness of and builds capabilities in loss prevention by fostering a culture of honesty and connecting the links between customer service, associate engagement, and shrink

Managed payroll on a daily basis

Customer Sales Lead

Coordinated daily sales goals to achieve monthly budgeted revenue

Supervised company sales techniques:

-Product/promotional knowledge, on floor presence, and customer relations

Conceptualized merchandise displays with store functionality

Managed store opening and closing routines

American Eagle 3/08 - 10/09

Merchant Support Associate (Women’s Knits – Graphics, T’s/Polo’s, Tanks,

Sweater, Fleece)

Managed and logged Top of Production samples and QA testing samples

Sample room management

- Organization of samples for photo shoot, web, and PR for 5 departments

- Maintaining samples for one year + a season for 5 departments

Coordinator of samples to and from the Lab Store

Responsible for initial sample requests to vendors for PR and photo shoot

- Tagged and labeled correctly

- Handed off by requested date and arrive at photo shoot on time

AS400

- Markdowns

- MOOS

- Price Changes

- Ownership Changes

Perform other special tasks as requested by team

Education:

Kansas State University, Manhattan, Kansas

Bachelor of Science in Apparel and Textiles

Emphasis: Apparel Marketing (March of 2007)

Crum’s Beauty College, Manhattan, Kansas

Cosmetology (September 2001)



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