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Customer Service

Location:
Chicago Heights, IL
Posted:
April 08, 2023

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Resume:

Dreana Macon

** ******* **., *******, **. ***** 773-***-**** adwfbu@r.postjobfree.com

Objective

Seeking to obtain a responsible position in a facility where my knowledge and experience can be utilized and enhanced. I am highly efficient, consistently assessing the needs and goals of my company.

Education

CERTIFICATE 06/2007 NORTHWESTERN BUSINESS COLLEGE

•Phlebotomy/EKG Certificate

•Phlebotomy License

•Completion of Required Venipuncture’s

DIPLOMA 2009 EVERETT COLLEGE

Medical coding and billing

Skills & Abilities

•Performed venipuncture and skin puncture in classroom environment

•Outstanding Customer service

•Excellent leadership

•Comprehensive knowledge of compliance and safety

•Computer and Internet proficient

Experience

CARRIER UNITED STATES POSTAL SERVICE 05/2015 - PRESENT

Safely deliver mail that consists of letters circulars, magazines, catalogs and small packages to homes and businesses on an assigned route

Maintain good customer service

Collect mail from street boxes, homes and businesses, and return to the post office to reconcile the mail along with any receipts and money received

SECURITY OFFICE SECURITAS 08/2013 – 05/2015

•Maintain a safe and secure job site.

•Monitor and authorize entrance.

•Operate detecting devices to screen individuals.

•Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

PHLEBOTOMIST PLANNED PARENTHOOD 10/2011 – 08/2013

•Outstanding customer communication skills.

•Performed venipunctures and skin punctures to obtain blood samples for testing.

•Collected urine for drug screening.

•Adhered to all policies and procedures including safety guidelines.

•Delivered blood samples to various departments as required

•Prepared and organized of patient specimens for testing.

VOLUNTEER EXPERIENCE

Metro South Medical Center, Assist in Human Resource Department, Blue Island, Illinois

07/2014 – Present



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