Customer Service Room Attendant
Resume:
R
Mary Renard
*****@*****.***
Natchez, MS 39120
SUMMARY
Highly motivated professional with 28 years of entrepreneurial and management experience. Skillfully create and maintain professional and loyal relationships with co-workers, staff and clients while effectively managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. History of applying business acumen and experience and exercising decisive judgment to meet and exceed organizational goals.
Accomplished owner offering 28 years of progressive experience. Dedicated to maximizing business efficiency and bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping.
Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments. Hardworking and punctual [Job Title] works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting [Number] pounds.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. SKILLS
Cost analysis and savings
Sales strategics
Purchasing and planning
Bookkeeping
Schedule management
Profit and loss accountability
Supervision and training
Problem-Solving
Damage Identification and Reporting
Records Management
Document Preparation
Storage and Supply Management
Recruiting and Hiring
Goal setting
Shipment Inspection
EXPERIENCE
Tool Room Attendant
Fargo, ND
Wanzek/ Feb 2019 to Current
Used micrometer to inspect and measure tools and equipment for defects and wear. Repaired tools and improved tooling performance with skilled use of shop grinders and other tools.
Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
Repaired, serviced and lubricated tools and equipment with spray gun or pressurized spray can.
Recorded shipment data for reporting, accounting or recordkeeping purposes. Prepared work orders, bills of lading or shipping orders to route materials. Utilized hand truck to deliver tools or equipment to workers. Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
Ordered parts and supplies to support maintenance team and production operations. Inspected and recorded incoming and outgoing orders for count, damage and dates. Maintained storage lists, files and logs for effective control of [Type] tooling. Issued tools and equipment to workers, maintaining records of tools and equipment issued and returned on computer.
Requisitioned stock to replenish inventory.
Marked and identified tools and equipment using identification tag, stamps or electric marking tools.
Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Kept accurate counts of inventory through weekly and yearly cycle counts. Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Controlled tools inventory and ordered new supplies to meet expected demand, replacing broken or outdated tooling.
Received, stored and issued items such as dies, gauges and fixtures. Organized and maintained index location of tools for retrieval by various shops and applied Six Sigma methods to achieve improvements. Kept detailed records of tool stock inventory in, diligently managing order availability and record accuracy.
Demonstrated great teamwork skills with staff members involved in production and transport.
Reordered stock to replenish inventory without interruption to production Inspected, maintained and cleaned tools for, increasing tool lifetime by Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Owner/Operator
Clayton, LA
Handytrak/ Jan 1992 to Jan 2018
Developed and implemented successful sales strategies to meet business goals. Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies. Hosted special events to boost brand awareness and increase community engagement. Promoted business on social media platforms to maximize brand identity and generate revenue.
Analyzed financial statements and trends to manage cash flow and make business decisions.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Kept records for production, inventory, income and expenses. Improved company's quality and productivity by streamlining systems and processes. Kept up-to-date on regulatory changes affecting business operations. Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines. Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy. Determined pricing for products or services based on costs and competition. Executed performance reviews to encourage improved productivity for team members. Set pricing structures according to market analytics and emerging trends. Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Led startup and creation of operational procedures and workflow planning. Mentored and trained new hires on sales techniques and customer service procedures. Interviewed, trained and supervised employees.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Coordinated with technical and IT teams to develop company website and create online advertisements.
Managed sales presentations to promote product and brand benefits. Enhanced operational performance by developing effective business strategies, systems and procedures.
Resolved issues quickly through meticulous research and quick decision-making. Conferred with customers to understand needs and finalize purchase orders. Managed operations budgeting, accounts payable and accounts receivable and payroll. EDUCATION AND TRAINING
High School Diploma
Natchez High School
Natchez, MS
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