Rhonda Griffin

Dearborn Heights, MI *****

adwf8l@r.postjobfree.com

+1-248-***-****

SUPPLIER HIGHLIGHTS: 10+ years in an administrative support role Focused Administrative Assistant with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self- motivated worker with decisive nature necessary to manage independent work. Reliable Administrative

Assistant with experience managing front desk operations and offering general office support. Detail- oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.

Driven Administrative Assistant successful at delivering vital clerical support to internal teams and customers.

Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency. Work Experience

Administration Assistant

Ashton Carter - Plymouth, MI

May 2021 to June 2022

• Contacted clients for interviews and set up interview dates for different departments for over 20 employees

• Uploaded resumes on indeed and zip recruiter

• Pulled resumes for prospected candidates and filed them away in data system

• Faxed, scanned and emailed employees and clients relative documentation

• Proficient in use of Outlook, PowerPoint, Word, Excel, SAP along with other programs

• Handled invoices and sent to accounting

• Approved invoices in workflow for payments

• Ordered supplies for office staff of 5 people

• Set up owner invoices for payment and billing

• Planned prioritized and supported multiple assignments and projects simultaneously

• Coordinated and organized travel plans including scheduling, itineraries, travel expense reports, submissions and reconciliations

• Coordinated with IT Executive Support for systems requirements and/or issues, including PC, iPad, Mobile

Phone, or other connectivity issues

• Maintained and followed up on assignments and requested

• Supported & Executed department's building access as a part of the on-boarding process

• Coordinated and reconciled travel approval requests

(domestic & international) for the organization that require VP approvals

• Approve decisions of direct reports (after review)

• Recorded expenses and maintained accounting records.

• Worked with supervisors and management to maintain status reports and update information for client projects.

• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.

• Drafted agendas, recorded minutes and created documents for meetings.

• Produced highly accurate internal and external letters and memoranda.

• Coordinated travel arrangements by booking airfare, hotel and ground transportation.

• Offered office-wide software support and training, troubleshooting issues and optimizing usage.

• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

• Sorted and distributed office mail and recorded incoming shipments for corporate records.

• Scheduled office meetings and client appointments for staff teams.

• Monitored supervisor's work calendar and scheduled appointments, meetings and travel.

• Restocked supplies and placed purchase orders to maintain adequate stock levels.

• Processed invoices and expenses using QuickBooks to facilitate on-time payment.

• Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity

• Offered technical support and troubleshot issues to enhance office productivity

• Updated spreadsheets and databases to track, analyze and report on performance and sales data DOT Administrator

Roush Enterprises - Plymouth, MI

September 2019 to April 2020

• Drafted correspondence, confirmed all applications and documents were correct

• Performed weekly orientation with 10-20 prospective employees

• Navigated Keep Trucking Website entered all employee's information into computer system

• Faxed, scanned and emailed employees and clients relative documentation

• Worked with Excel, Outlook, Adobe, Microsoft and PowerPoint

• Complied reports and safety regulations pertaining to compliance activities

• Maintenance E-logs including device training for Drivers

• Computerized office activities, maintained customer communications and tracked records through delivery.

• Collected, validated and distributed information to employees. Legal Administrative Assistant

Delphi Legal Department - Troy, MI

April 2014 to May 2019

• Prepared appropriate documents for several companies by prepping and organizing exhibits

• Performed general office duties, such as faxing, copied and scanned documentation to proper filing system also prepared meetings for appropriate division in Delphi Legal Department

• Prepared pleadings for Corporation such as

Agreements, Assignments, and other Legal Documents

• Input data into company's computer system using

SharePoint, Act and other computer systems

• Also, format DDC list using Excel Spreadsheets High proficiency in Microsoft Word, PowerPoint, Outlook, Excel, Lync, Internet Explorer, Concur Expense

• Assisted with payroll and invoices, scheduled and set up business meetings

• Assisted with travel arrangements internationally and domestically for 10 employees and clients

• Helped with intake of new clients and materials by setting up files and documenting important information.

• Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.

Legal Assistant

Hatchett, Dewalt & Hatchett - Pontiac, MI

January 2013 to January 2014

• Prepared pleading for 5 (five) Attorneys such as Motions, Notice of Hearings, Proof of Service,

Complaints and other legal documents also electronically filed legal documents

• Prepared appropriate documents for court by prepping and organizing exhibits

• Open and Closed files for Attorney and stored them in their proper destination

• Performed general office duties, such as faxing, copied and scanned documentation to proper filing system also prepared calendar for Attorney's

• Prepared pleading for Attorneys such as Motions, Notice of Hearings, Proof of Service, Complaints and other legal documents also electronically filed legal documents

• Handled office scheduling and made notes for deadlines, motions and other important dates.

• Developed positive working relationship with courts, clients, law enforcement members and attorneys.

• Reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.

Student Assistant

Oakland Community College - Auburn Hills, MI

May 2012 to August 2012

• Worked with over 50 disability students as far as set them up for testing and made sure students had appropriate documentation for appointments

• Assisted over 50 students per day in setting appointments and directed them with correct departments

• Filed documentation, and made sure that students appropriate files, were placed accordingly

• Answering phones line inbound, and outbound calls routed them to appropriate department

• Performed general office duties such as faxing, data entry, copied documentation

• Completed range of simultaneous job tasks to support professor's academic, research and operational needs.

• Supported student learning objectives through personalized and small group assistance.

• Provided support to help students with special needs learn and grow. Legal Assistant

Kilpatrick & Associates - Auburn Hills, MI

December 2010 to November 2011

• Prepared and electronically filed 40 legal documents and moving papers per week, in addition to 25 subpoenas, complaints, appeals, E-file motions for Bankruptcy Court per week

• Assisted six attorneys in collecting information for opening, and closing of all files; also, entering data into company's computer made photocopies of correspondence, documents, and other printed materials approximating 50 completed files per week; performed with accuracy

• Supported bankruptcy firm of 6 attorneys with prepping, and organizing, legal documents and appropriate exhibits for attorneys for court; also, communicated with courts and client's daily

• Answered calls routed them to appropriate department; resolved client issues Staffing Specialist

Adecco Transportation - Auburn Hills, MI

December 2009 to March 2010

• Supervised daily operations for staff of 40 employees and handled all daily office functions

• Problem solved performance and staffing issues; coached and conducted disciplinary actions as needed; entered payroll into company's computer in timely and accurate manner

• Maintained Customer Focus relationship with clients to ensure all communication was received correctly to place promotable advertisement placement on website

• Reviewed resumes for future candidates, and hired candidates for new, or existing orders based on needs of clients; performed background checks and reference checks in hiring process

• Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.

• Created qualification guidelines and requirements for individual positions to identify and measure appropriate candidates against established criteria.

• Interviewed, hired and mentored over 10 new personnel and oversaw all staffing operations.

• Developed and facilitated new-hire orientations.

• Shadowed employees to determine accurate description of duties and skills required for each position.

• Pre-screened resumes prior to sending to corporate hiring managers for consideration. Customer Service Representative

Spherion Staffing Service - Pontiac, MI

April 2008 to June 2008

• Created repeated business by developing long-term relationships with client base of over 100, analyzed client's sales; conducted research and resolved client concerns in timely effective manner

• Reviewed average of 100 files daily, processed required information into data system

• Managed and ensured proper handling and care of over 500 existing accounts

• Respond to customer's request regarding information on their accounts Marketing Specialist

Estate Service - Troy, MI

April 2002 to March 2003

• Recruited 25-50 new accounts per week for representative to individuals using consultative advertising techniques and persuasive sales techniques resulting in 90% close of sale rate

• Identified prospective customers using lead generating methods and performing and average of 200 cold calls per day; conducting outreach calls explaining benefits of Financial Trust

• Processed 30 accounts per day, inputting data into computer and handled necessary issues

• Provided customers with important information pertaining to companies trust brochures; solicited and maintained approximate 20% general inquiry, to loyal. client conversion rate

• Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters

• Planned marketing initiatives and leveraged referral networks to promote business development Retention Specialist

Oakland Press - Pontiac, MI

July 2000 to September 2001

• Promoted to Manager within six months based on excellent performance, managing seven employees

• Answered and routed 100 calls per day, resulting in superior client problem resolving abilities

• Displayed excellent customer service by identifying needs, quick gaining trust, approaching complex situations and resolving problems to maximize efficiency

• Checked to ensure that appropriate changes were made to resolve customer's problems and questions; updated and researched 100 files daily, to ensure all data was accurate

• Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results

• Implemented employee incentive programs to promote positive work culture and increase retention and performance

Education

Bachelor's in Criminal Justice

Southern New Hampshire University - Hooksett, NH

May 2021 to Present

Oakland Community College - Auburn Hills, MI

May 2014 to May 2014

Skills

• Bluebeam

• Legal Drafting

• Adobe Acrobat

• PowerPoint

• Recruitment

• Personal Assistant Experience

• Proficient in

• Word

• Able to type 55 wpm

• SKILLS:

• Type 55 WPM

• Managing Status Reports

• Staff Orientation and Training

• Employee Orientation

• Confidentiality and Data Protection

• Self-starter

• Outlook

• Office Administration

• Google Drive

• Microsoft Office Suites

• QuickBooks

• Legal Research

• Excel

• Payroll

• Page 1 of 4

• Social Media Updating

• Strong Problem-Solving Skills

• SharePoint

Contact this candidate