R. Brandon Payne

***** ******** *****

Manassas, VA 20112

540-***-****

adwf8c@r.postjobfree.com

Seeking a position where my sales experience, proven performance methods, and high-level customer service skills can be fully utilized to improve sales bottom line and company revenues. Stay-At- Home Father Manassas, VA 2013-2023

Self employed

Description: Managed and maintained a household for two well-adjusted and academically successful children.

Responsibilities: Built and maintained a foundational environment for success in all areas of academia. This included the development of a daily regiment for homework, study, and the exploration of individual interests for both children. Effectively managed the budget for a household of four on a middleclass single parent income. This included, but was not limited to, rent, utilities, groceries, transportation, pets, and all other typical daily needs. Created an environment that allowed both children to flourish individually by providing a healthy diet, an upkept household, and individual as well as group attention. Provided the support necessary for strong emotional resilience and problem-solving skills to develop a sense of self responsibility, self-reliance, and action.

• Both children are 4.0 students at Benton Middle School in Manassas, VA

• Both children are Signet members (Honors in the STEM subjects)

• 8th grade daughter is a current member of Junior Honor Society and participates in community service activities

• Applied previous work experience for at-home learning during the Covid-19 pandemic

• Coordinated household budgeting and expenses for extracurricular activities K12 Inc. Herndon, VA 2007-2013

Senior Enrollment Consultant- Enrollment Sales

Description: Quota bearing Senior Enrollment Consultant responsible for a seven-figure annual revenue stream.

Responsibilities: Efficiently executing a disciplined regimen of daily activity consisting of making cold calls as well as contacting warm leads. Directly responsible for increasing the user base by qualifying applicants, informing them of the available product offerings, converting applicants to paying customers, and maintaining that base with year over year growth. Post-sale, providing a high level of customer service to ensure year to year retention and customer referrals.

• Ranked 1 out of 30 on sales floor for enrollment received, enrollment approved, and conversion for 21 consecutive quarters.

• 1 of 4 employees hand selected by management to help create training simulations for new staff via Sales Momentum.

• Only K12 consultant to have experience with all aspects of company revenue; worked with all major public-school regions, as well as partnerships such as Middlebury-Monterey Language Academy or GWU Online High School, sold curriculum for independent use, and also worked with local school districts which maintained an online-based school option.

• Had an enormous impact in my teams exceeding 20% minimum growth each new quarter from previous year for the regions assigned.

• Assigned to regions that were underperforming in order to meet or exceed goals

• Mastery of details regarding curriculums and schools for grades K-12, despite having a small window of opportunity for absorption due to ever-changing information.

• Review subscription (SaaS) based options offered by K12 with potential families and academic private schools across the United States and internationally, which included K12 Independent Study, K12 International Academy, George Washington Online School, Independence Career Online High School and Keystone Online cloud-based solutions

• Hand-picked to take the lead role on growing enrollment numbers for K12's most high-profile online school program with George Washington University High School and Middle School programs, and developed the Keystone test group

• Consistently placed within the top 10 in sales dollars generated for K12 amongst 54 other sales consultants

• Maintain pipeline with referrals along with new accounts generated

• Resolve customer service inquiries that do not fall within the guidelines of the customer service or technical support teams

• Aid with training and development of newly hired enrollment sales consultants and continual training for seasoned consultants

• Maintain up to date information for the enrollment department as our private schools grow and change

• Selected by Marketing VP to work with curriculum consulting team to develop course selections for families enrolling into the Keystone program via K12

• Prepared enrollment advisors/consultants for launch once decision was made by K12 to offer the program

Vanguard Services Unlimited Arlington, VA 2003-2006 Residential Coordinator

Description: Facilitator of daily activities at a residential treatment program for adolescents undergoing addiction recovery.

Responsibilities: Implemented crisis prevention techniques for verbal de-escalations, provided group therapy sessions, wrote accurate reports on clients for juvenile courts, provided off-campus transportation for activities, appeared in court with clients, provided intake management including full searches and drug testing, cooked and prepared meals, administered physical education, tutored clients struggling academically, and executed beyond requirement while often being the only staff member on campus.

• Conducted daily activities for a therapeutic community of adolescent clients suffering from dual diagnosis/drug addiction.

• Prepared confidential documentation for various state governments regarding individual client(s) progress within the program.

• Appeared in court on several occasions representing Vanguard’s residential department with clients within the justice system.

• Delegated interventions with clients and group sessions.

• Regulated emergency protocol for first-aid or incidents requiring law enforcement within the therapeutic community.

• Trained in and used Crisis Prevention Intervention techniques, which required me to verbally deescalate a potentially violent situation without physical restraint.

• Maintained retention of private-paid cliental by reporting progress to beneficiaries.

• Most often was the only staff member on shift with 10 adolescents. Sheetz Inc. Warrenton, VA 2001-2003

Sales Associate

Description: Provided customer service in all aspects of store operation. Responsibilities: Handled large sums of money as a cashier maintaining the store’s most accurate till count. Prepared food for customers. Maintained store cleanliness. Helped management close out shifts by conducting money vault drops.

• Chosen to be responsible for shift of 5 employees at one of the company’s largest facilities (store 243) when management was off sight.

• Reviewed revenue by administering vault and drawer counts to close shifts.

• Responsible for handling escalations with customer complaints or dissatisfaction.

• Experienced in all aspects necessary for store integrity. EDUCATION

Lord Fairfax Warrenton, VA — Associates, Liberal Arts

• 2003 Graduate - 3.8 GPA

• National Dean’s List 2001-2002 and 2002-2003.

• Completed 27 credits while maintaining a 3.8 GPA in one semester. Liberty High School Bealeton, VA — Advanced Studies Diploma

• Class of 2001 Graduate 3.25 GPA

• Helped Superior Heating and Air with advertising, while working as an installer during a summer internship in 2007 in Warrenton, VA.

• Wrote free-lance reviews on various music venues and local musicians in the Los Angeles area for the San Diego Reviewer (September 2007-March 2007).

• Published by the International Poets Society for the “Best poets of 2007” issue.

• Won “Best Poet on Campus” at the University of Mary Washington’s first annual symposium.

• Attended the University of Mary Washington with a 3.25 GPA, considered a senior but not attending due to financial difficulties.

• Edited articles for Viaggi Entertainment Magazine in Fredericksburg, VA REFERENCES

Available upon request

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