Medical Transcriptionist Data Entry customer service
Resume:
Elizabeth Carrizal Telephone: 915-***-****
EDUCATION
August 2019 – December 2019 University of Texas at El Paso 500 West University Avenue
El Paso, Texas 79968
Major: Bachelor of Arts
Multidisciplinary Studies
August 2016 – August 2019 El Paso Community College Valle Verde Campus
919 Hunter Drive
El Paso, Texas 79915
Major: Associate of Nursing
Multidisciplinary Studies
September 1987 – September 1989 International Business College 4121 Montana
El Paso, Texas 79903
Major: Medical Secretary
September 1984 – May 1987 Bel Air High School
731 Yarbrough
El Paso, Texas 79907
Major: Business
SKILLS
Type Accurately 70 wpm
Word Processing: Windows Software, WordPerfect, MS Word, Dictaphone on IBM, Compaq, Tandy and Lanier computer hardware.
Dictating Machines
Medical Office Procedures
Accounting
Record Keeping
10-Key Adding Machine
Answering Multi-Line Telephones
Records Control and Files Management
Medical and General Shorthand Dictation
Medical Terminology I, II, III
Business English
Medical Spanish
CPR /BLS Certified
Fax Machine
Dictaphone
PERSONAL QUALIFICATIONS
Pressure resistant and efficient with job-related tasks. Self-starter, bilingual and pleasant with people. Flexible with working hours, reliable and punctual with work demands and deadlines. Certified in CPR and advanced first aid.
JOB EXPERIENCE
American GI Forum-NVOP
5959 Gateway Blvd. West, Ste.644
El Paso, Texas 79925
Organization Director- Jose Orozco 915-***-****
As an Intake/Certification Specialist, I provide support and assistance for the veterans’ families that experience homelessness and seeking assistance from the organization. I also assisted in seeking employment and healthcare in conjunction with VA. My position provides initial information on program services to all applicants, and performs intake procedures to determine eligibility of the applicant, completes targeting criteria point system to determine priority of service, and gathers all certifying documents for verification of eligibility including veteran status through Squares, Selective Services and HMIS. As an Intake/Certification Specialist, I must also secure the confidentiality of the documents until processed to the Support Services Case Manager. This position is also responsible for assisting the Case Manager in obtaining additional documents, assisting in the processing of support services request forms to create the veteran packet and included performing data entry into the organization’s Management Information System (MIS), the HMIS & Client Tracking System as may be necessary. In this position, I will also tend to all incoming calls and direct them as necessary, and/or provide general information on the program services. My position requires an empathetically patient personality that interacts well with a diverse group of clients. This includes a passion to serve our Veteran community. My role is vital in initiating the assistance to make the transition of help geared to be seamless to my staff members which does require to perform as a team member in the office. The Intake/Certification Specialist must at all times be sensitive and respectful of the veterans and families served. I also attend weekly Zoom meetings with The Masters List to discuss and update housing status of participants with El Paso Coalition For The Homeless. January 9, 2023 to present.
40 hrs/wkly
El Paso State Supported Living Center
6700 Delta Drive
El Paso, TX 79905
Human Resources- Rosa Tinajero
Facility Director- Jim Rodriguez
As a Clerk I in the Medical Clinic at EPSSLC, my job duties included administrative and demographic data entry of patient information, (demographics), into the Electronic Records System. Responsible for accurate data entry procedures related to all court commitment documents. Ability to read and transcribe physician assessments accurately and data entry in a timely fashion. Must be able to express self effectively both orally and in written communication and demonstrate appropriate telephone etiquette. Works under the general direction of the Administrative Assistant I, Nursing and Medical Clinic Director. Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. Performs functions and processes related to patient admissions to the hospital using the electronic record system. Codes diagnoses using ICD-10 and DSM-V and entering the information enters codes into Powerchart. Transcribes physician assessments and Minutes to Morning Medical Meetings on daily basis. Answers internal and external telephone calls in clinic area. Ensures that responsible units are provided/routed pertinent documents on patients. Ability to flex time or shift to provide coverage. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response. Typing skills, 65 words per minute, mathematical skills, ability to work under pressure and prioritize job assignments. Transport medical staff to facility cottages for emergency assistance, proficiency in the use of a computer. Works as part of a team that helps people with intellectual disabilities achieve their goals. This includes routine and emergency care, treatment, and training for people with intellectual disabilities in various settings. Responsibilities can vary, and may include such duties as observing and reporting individual’s conditions and behaviors; providing meaningful interactions with individuals, participating in individualized training and/or active treatment programs for both males and females. Documenting information on the person’s life, such as things that occur throughout their daily schedule, how they respond to activities on the home, training, and unusual incidents. Observes persons served for signs and symptoms of disease, injury, reactions to medications, or other conditions Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Know patient care techniques. Know behavior modification techniques as required for training of individuals with certain specific behaviors. Provide individual care to administer first aid or cardiopulmonary resuscitation and to communicate effectively. Work effectively with others and as a member of a team especially on annual DOJ review of facility.
June 2022 to present. 41hrs/wk.
El Paso State Supported Living Center
6700 Delta Drive
El Paso, TX 79905
Human Resources- Rosa Tinajero
Facility Director- Jim Rodriguez
The Direct Support Professional (DSP) I works as part of a team that helps people with intellectual disabilities achieve their goals. This includes routine and emergency care, treatment, and training for people with intellectual disabilities in various settings. Responsibilities can vary, and may include such duties as grooming, bathing, feeding, observing and reporting individual’s conditions and behaviors; providing meaningful interactions with individuals, participating in individualized training and/or active treatment programs for both males and females. The DSP I documents information on the person’s life, such as things that occur throughout their daily schedule, how they respond to activities on the home, training, and unusual incidents. Completion of work requires use of simple and/or routine duties, while decision making is based on guidance that will be provided to you as you are prepared for the job and from other professional staff on your team. Work is in a team environment with guidance provided through supervision and training. This position is required to drive a state-owned vehicle. Essential Job Functions: Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. Assists persons served with training to teach daily living and vocational skills. Provides behavior intervention by following the recommended behavior intervention techniques to ensure that persons served are protected from harm or injury due to abuse/neglect, sexual incidents, serious injuries, or other sources of immediate danger and provides emergency care as needed. Participates in delivering therapeutic and individualized training per the individual’s active treatment program, and documents individual progress. Assists persons served (male and female) with carrying out necessary self-care skills (i.e., bathing, dressing, oral hygiene, toileting, feeding and grooming). Ensures environment is free of safety hazards by correcting any hazards found and reporting them to the supervisor. Observes persons served for signs and symptoms of disease, injury, reactions to medications, or other conditions that warrant medical intervention. Assists in transporting of individuals going on scheduled activities and in emergency situations. May prevent or manage aggressive behavior among individuals and administer CPR in emergency intervention. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations
(COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Know patient care techniques and of treatment, therapy, and developmental programs. Read, write and understand English so as to effectively communicate and carry out verbal and written instructions. Know behavior modification techniques as required for training of individuals with certain specific behaviors. Provide individual care to administer first aid or cardiopulmonary resuscitation, to conduct Safe Use of Restraints (SUR), and to communicate effectively. Work effectively with others and as a member of a team and to accept supervision. October 2021 to March 2022. 72 hrs/wk.
Texas Tech University Health Sciences Center4801 Alberta Ave. El Paso, TX 79905
Human Resources
Hortencia Ballesteros 915-***-****
Denise Ramirez 915-***-****
As a Patient Services Specialist, I am the primary contact for medical facilities and patients in the surgery, ophthalmology and breast care clinics. Answer all incoming calls assessing the caller’s needs and directs to appropriate personnel in calling center setting. Handles incoming phone calls from patients needing to schedule or reschedule appointments while notifying appropriate clinic personnel. Cancel/reschedule appointments according to physician schedule changes. Responsible for preparing necessary paperwork before patient visits, receiving patients and maintaining records. Responsible for processing charges for clinic services and insurance information, maintaining related information for all three departments. Responsible for transferring telephone calls to appropriate departments in the Texas Tech Facility, requesting medication refills from physicians and assisting patients in obtaining referrals for their medical visit. Knowledge of facility EMR softwares to include Centricity, C-Biz, i-Observer and UMC EMR. HIPAA training was required as well as Covid-19 screening process working directly with Infectious Disease Dept. March 2020 to July 2020, 40 hrs/wk. Sunridge at Cielo Vista 7949 Sunmount Dr.
El Paso, TX 79925
As a medication technician and floor supervisor for this assisted nursing facility, my duties consisted of medication sorting with special attention to accuracy for individual patients according to physician orders, securing medication on med cart before administration to patients on my work shift as well as taking vital signs, assisting with patient meals, bathing and patient mobility transfers. I also supervised medical assistants and coordinated time with floor staff to allow completion of all work tasks in timely manner during work shift. Careful review of patient medical records was made before and after each shift paying special attention to detail in changes of physician orders, upcoming doctor appointments and medication changes/refills if required. Knowledge of facility EMR software and HIPAA training was required. January to February 2020. 40 hrs/wk.
Kingsway Medical Center 1030 N. Zaragosa Rd
210-***-**** Suite X
Adekunle Adedeji, MD El Paso, TX 79907
As a medical transcriptionist/scribe for this medical clinic that specialized in geriatric medicine, my duties consisted of translating for physician/patient, assisted with medical procedures, transcribed consultations, history and physical reports, supervised medical assistants, tracked inventory and ordering of medical/surgical supplies for clinic and laboratory, using Practice Fusion and Athena Healthcare software. I also dictated history and physical reports for physician at SPE for admitted patients under his service. March 2014 to March 2016. 50 hrs/wk El Paso Sleep Center 4305 N. Mesa, Ste. B
El Paso, Texas 79902
Sandra Morales 915-***-****
As a medical transcriptionist for this sleep center, my duties consisted of transcribing consultations, history and physical reports, special study reports in sleep disorders and psychiatric disorders for military base patients, using MS-Word software. July 2011 to December 2013. 40hrs/wk
Superior Global Solutions, Inc. 4965 Preston Park Ste. 750 Plano, TX 75093
Kathy Coos 972-***-****
As a voice recognition editor and medical transcriptionist for this medical typing service, my duties consisted of editing transcribed reports and transcribing history and physical, consults, discharge summaries and operative reports for an acute medical facility in Rhode Island using EditScript MT8-9 software via internet. October 2010 to July 2011. 40 hrs/wk. Transcend Services - One Glenlake Parkway Suite 1325 Atlanta, GA 30328
Rebecca Bullipar 678-***-****
As a medical transcriptionist subcontractor for this typing service, my duties consisted of transcribing history and physical, consults, discharge summaries and operative reports for an acute medical facility, mainly St. Joseph’s Children’s Hospital using Dictaphone software, Extext and word expander. July 2006 to September 2010. 40 hrs/wk Lovelace Health Systems - 5400 Gibson Blvd. SE
Albuquerque, NM 87108
Nashy 505-***-****
As a medical transcriptionist subcontractor for this typing service, my duties consisted of transcribing history and physical, consults, discharge summaries and operative reports for an acute medical facility, mainly Lovelace Health Hospital and OB/GYN Speciality Center using Dictaphone software, MS Word and word expander. July 1998 to 2006. 40 hrs/wkly Sandy’s Typing Service - 755 S. Telshor Blvd. Bldg. F Ste. 101-A. Las Cruces, NM 88011
Sandy 505-***-****
As a medical transcriptionist subcontractor for this typing service, my duties consisted of transcribing reports from Lovelace Clinics in the Albuquerque and Las Cruces areas in my own home office as well as some occasional Memorial Medical Center Hospital reports using WordPerfect and MS Word.
May 1995 to July 1998. 40 hrs/wk
Southwestern General Hospital - 1221 Cotton St. El Paso, TX 79902 Dolores Fierro. 915-***-****
As a medical transcriptionist employee, my duties consisted of transcribing history and physical, consults, discharge summaries, x-ray reports and operative reports for an acute medical facility. June 1998 to October 1998. 40 hrs/wk
Sierra Medical Center - 1625 Medical Center Drive
El Paso, TX 79902
Pat Macias/Teresa Monzon. 915-***-****
As a medical transcriptionist employee, my duties consisted of transcribing history and physical, consultations, discharge summaries and operative reports for an acute medical facility including NICU using Dictaphone software, WordPerfect and word expander. November 1997 to June 1998. 40 hrs/wk
Dermatology Center
2525 S. Telshor Blvd.
Las Cruces, NM 88011
Robert Segal, MD 575-***-****
As a medical transcriptionist for this medical center, my duties consisted of translating for physician, transcribing reports for initial consultations, surgical procedures and follow up visits in a multispecialty facility in the Las Cruces area, using MS software specialized for the dermatology clinic. August 1994 to October 1997. 40 hrs/wk Thomason Hospital - 4815 Alameda Avenue
El Paso, TX 79905
Patricia McMains 915-***-****
As a medical transcriptionist employee, my duties consisted of transcribing history and physical, consultations, discharge summaries, x-ray reports and operative reports for an acute medical facility. August 5, 1991 to November 29, 1991. 40 hrs/wk El Paso Orthopedic Surgery Group - 1700 Murchison
El Paso, TX 79902
Deborah Branson 915-***-****
As a medical transcriptionist employee in the medical records department, my duties consisted of transcribing history and physical, consultations, IME reports, discharge summaries, x-ray reports and operative reports for an orthopedic group of twelve physicians and six physical therapists.. August 5, 1991 to November 29, 1991. 40 hrs/wk
REFERENCES
Maria Elena Martinez- LVN El Paso State Supported Living Center 915-***-****
Grace Martinez – Las Palmas Women and Teen Center
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