Customer Service Delivery Person

Location:

Posted:

April 09, 2023

Kimberly Walker

Email: adwf6g@r.postjobfree.com

Address: Madison Ave. New York, NY 10037

CUSTOMER REVIEWS

“…Kim goes above & beyond & always makes my morning with her cheery attitude & professionalism.”

seamless & painless pickup and drop off with Kim who put. me completely at ease.”

Kim, our delivery person. is a very competent extremely flexible friendly & our rock!”

Kim is our go to! She is the. kindest most compassionate person. She comes to pick up & drop off our garments.with a smile.”

Kim has been amazing & professional. She is always punctual.”

EXPERIENCE

Delivery Concierge Driver Jeeves New York Feb 2010 – Feb 2023

Drove sales by proactively discussing new services, promotions and offerings to customers based on knowledge of their preferences

Experience driving in all seasonal weather conditions across shifts

Expertise maneuvering 15ft van in heavy traffic with strong knowledge of alternate routes and defensive driving techniques

Trained incoming employees on best practices, company & legal policies as well as interpersonal skills to liaise with customers

Effectively diffuse high stress situations in terms of customer relations as well as road rage instances during rush hour

EDUCATION

Supply Chain Logistics Course In Progress

High School Diploma Lawrence High School

Clean Driver’s License New York State

RELEVANT SKILLS

Ability to bend, kneel, squat, stand, and lift based on daily duties.

Excellent customer service skills honed through 13 years of coordinating with high-end clientele and estate staff.

Focusing on client needs to sell compatable offerings during in person and phone interactions.

Proficient logistics planning routes around majority of NYC