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Shipping Clerk Customer Service

Location:
Pearl City, IL
Salary:
17.00/hr
Posted:
April 09, 2023

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Resume:

Lori Smith

Pearl City, IL *****

adwf50@r.postjobfree.com

+1-815-***-****

Authorized to work in the US for any employer

Work Experience

Office Manager

Freidag Associates - Freeport, IL

January 2023 to Present

Managing and balancing daily time sheets for office personnel. Logging, tracking, and follow-up of all business clients during "tax season" and beyond for filed extensions. Billing and Invoicing clients through CPA software programs. Maintaining all office products and ordering supplies when needed. Answering emails, phones, and front counter visitors. Other responsibilities as they arise. Bakery Manager

Sullivan's - Stockton, IL

March 2021 to January 2023

Ordering all products for bakery. Baking all products for retail sales. Overseeing bakery employees while we work together to implement a quality product. Scheduling bakery employees. Etc. Assistant Baker

Sullivan's Grocery - Lena, IL

April 2019 to March 2021

Tray up and fry donuts, prepare trays for a variety of baked goods, bag and tag freshly baked products and display on shelves, decorate baked goods, light cleaning, etc. Bartender and Server

Route 73 Brew and Chew - Pearl City, IL

August 2018 to August 2019

Prepare and serve alcoholic drinks, serve food, excellent customer service, cleaning, maintaining a cash drawer and reconciling at the end of every shift, etc. Customer Service Associate

Cheesecloth & Buttermilk / The Warehouse at Paxton - Paxton, IL November 2017 to June 2018

Liaison between customers and vendors. Ensuring orders get filled and follow-thru for pick-up. Printing barcode labels for vendor products. Receiving pallets of vendor product and restocking/resetting their booth. Various projects as they arise.

Shipping Clerk

Resource MFG / Snak King Corporation - Freeport, IL September 2017 to November 2017

Check in drivers, coordinate with warehouse staff for various tasks, assign dock doors to specific loads, create spreadsheets, answer emails, etc.

Bartender

Domino Liquors Inc. - Freeport, IL

May 2013 to September 2017

Make and serve drinks, clean, light cooking, etc

Receptionist/Secretary

The Siedenburg Group - Freeport, IL

June 2014 to November 2015

Enter real estate listings into MLS system, set up showings, reconcile 7 green bank account statements monthly, collect rent, create spreadsheets, filing, phone calls, etc. Waitress/Server

Pizza Hut - Freeport, IL

December 2007 to June 2014

Take orders, enter orders into POS system, make and serve pizzas, pasta, etc. Prepare vegetables for salad bar, clean, etc.

Education

Diploma in Basic

Irmo High School - Irmo, SC

August 1983 to May 1987

Some college courses, CNA certificate

Skills

• Microsoft Word (10+ years)

• Microsoft Office (10+ years)

• Excel (10+ years)

• Microsoft Outlook (10+ years)

• Tax Searching (10+ years)

• High Liability Tax Certifications (10+ years)

• Escrow (10+ years)

• Bartending (5 years)

• Underwriting (1 year)

• Serving Experience (10+ years)

• POS (10+ years)

• Accounts Receivable

• Food Safety

• Baking

• Communication skills

• Administrative experience

• Organizational skills

• Writing skills

• Cash handling

• Accounts Payable

• QuickBooks

• Cooking

• Office Management

• Bookkeeping

• Account Reconciliation

Awards

National Employee of the Year

March 1992

I received this award while working for First American Real Estate Tax Service. I saved the company a large amount of money by travelling to the Treasurers Office in Champaign County, Illinois to report 1300 tax amounts from escrow in one day.

Employee of the Year

August 2022

I received this award for increasing sales and gross profit for a consecutive 12 month period. Certifications and Licenses

CNA

January 2011 to January 2013

Bartender License

Food Handler Certification

Additional Information

Received National Employee of the Year Award in 1992, Received certificate for successful completion of legal description mapping course and title/escrow exception reporting course offered by the Illinois Land Title Association



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