Jamie Estes

Willing to work weekends and Holidays!

Fresno, CA 93720

adwf3a@r.postjobfree.com

+1-559-***-****

Customer service representative with two years experience in restaurant management, ready to discover exciting opportunities to work within a dynamic team.

Authorized to work in the US for any employer

Work Experience

Server

The Corner Bakery Cafe - Fresno, CA

October 2021 to Present

• Greeted customers and input orders as well as closed out tickets on the POS.

• Bussed tables in addition to maintaining the cleanliness of the restaurant.

• Applied my barista training in order to make delicious hot or iced coffees.

• Served meals to guests.

Personal Care Assistant

Private Family Employer - Fresno, CA

October 2017 to Present

Fresno, CA-10/2017-Present

• Scheduled and transported client to and from doctor appointments.

• Provided personal care and companionship.

• Planned, prepared, and served meals and snacks according to prescribed diet.

• Assisted client with daily tasks such as bathing, grooming and mobility.

• Monitored client for changes in medical condition.

• Maintained cleanliness of clients home by implementing a detailed weekly cleaning routine. Neighborhood Expert Bartender

Applebees - Clovis, CA

September 2016 to December 2017

• Mix delicious beverages and pour draft beer for customers.

• Accurately processed payments for both take out orders and bar customers on Point of Sale terminal.

• Participated in training and development of newly hired bar staff to ensure they understood important state laws, regulations, and learn the mandatory procedures relating to the serving and consumption of alcohol.

• Training a new bartender also included Informing trainees of AAG bartender expectations, ensuring accurate drink recipes memorization, demonstrating proper pouring and serving techniques, providing detailed knowledge pertaining to opening and closing protocol and familiarizing them with suggestive up selling.

Server/Bartender/Hostess

Applebees - Clovis, CA

2008 to 2013

• Provided information on specials and detailed menu information.

• Relayed orders to the cooks and ensured orders were fulfilled quickly and accurately.

• Served welcome drinks and took appetizer orders

• Provided customers with checks and took payments, maintained high levels of food sales by up selling.

• Experience with POS software

• Proficient organizational and multitasking skills

• Management experience

• Enthusiastic attitude

• Strong interpersonal skills

Education

Completed 26 college credits in General Studies

Fresno City College - Fresno, CA

August 2007 to June 2010

High School Diploma

Hoover High School

2003 to 2007

Skills

• Point of Sale (10+ years)

• Computer Literacy (10+ years)

• Multi-line Phone Systems (8 years)

• Inventory Control (8 years)

• Management Experience (2 years)

• Sales Experience (8 years)

• Customer Service (8 years)

• Cash Management (8 years)

• Social Networking (10+ years)

• Organizational Skills (10+ years)

• Typing (10+ years)

• Document Management (8 years)

• Meeting Facilitation

• Food Safety

• Restaurant Management

• Upselling

• Bartending

• Microsoft Office

• Restaurant Experience

• Serving Experience (8 years)

• Kitchen Experience

• Food Preparation

• Cooking

• Microsoft Word

• Host/Hostess

• Meal Preparation

• Home Care

• Banquet Experience

• Cleaning Experience

• Caregiving

• Busser

• Kitchen Management Experience

Awards

Artist of the year Award

May 2007

• Hoover High Schools Artist of the Year -2007

East Rotary Club Winner

June 2007

• Awarded Scholarship for ‘Most Academically Improved Senior’ -2007 Certifications and Licenses

food handler certificate

Assessments

Receptionist — Highly Proficient

October 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Food Safety — Highly Proficient

December 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient

Retail Customer Service — Highly Proficient

December 2019

Comprehending and responding to retail customer needs. Full results: Highly Proficient

Sales Fit — Proficient

October 2019

Assesses personality traits that are important for sales roles. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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