Handler Assistant Mail

NAYCHEFF BRYANT

404-***-**** adwezj@r.postjobfree.com

IT SUPPORT SPECIALIST

Motivated TechBridge graduate with extensive training in IT, Scrum, and Azure. Experienced professional with expertise in logistics, record keeping, accounts payable, data entry, and customer relations with 10+ years in helping to develop solutions and manage projects in challenging and fast-paced professional environments.

AREAS OF EXPERTISE

IT Concepts & Technology Infrastructure Applications & Software Software Development

Database Fundamentals Security Azure Scrum Cloud Computing

Microsoft Office (0utlook, Word, Excel, PowerPoint) 10 Key Maestro Salesforce SAP ARIBA Switchboard

CompTIA IT Fundamentals Professional Scrum Master I Microsoft Certified: Azure Fundamentals

SQL SMC FMC YMS AAP

PROFESSIONAL EXPERIENCE

Transportation Specialist, AFE Amazon.com Services LLC, Atlanta, GA 07/2022 – Current

Manage GE Appliances Enterprise Account freight deliveries for their distribution centers in Perryville,

Grand Prairie, Munster, Wilmer, and additional locations upon request.

Correspond with internal and external customers to resolve all delivery appointment defects for efficient

scheduling.

Schedule and maintain appointments for the delivery, recovery, back-haul, and return freight for GE

Appliances in SMC and FMC with the aid of ALD Excel spreadsheet, EDI tenders, and Oracle shipment

data.

Quickly adjust the pick-up and delivery times to fit the appointment requirements for a low impact on

customer satisfaction.

Escalate relevant issues pertaining to the respective party, whether it be the customer, Enterprise Account team, third-party carrier, or delivery location, and follow them through for a quick resolution.

TechBridge Technology Career Program, Atlanta, GA 01/2022 – 06/2022

Participating in a 16-week technical training program focused on IT Fundamentals, Scrum, and Azure Fundamentals culminating in Certifications: CompTIA IT Fundamentals, Professional Scrum Master I, and Microsoft Certified: Azure Fundamentals. Skills learned:

IT Concepts and Technology: Comprehends notational systems, illustrate the basics of computing and

explain the value of data and troubleshooting.

Infrastructure: Set up and install common peripheral devices to a laptop/PC or secure a basic wireless

connection.

Application and Software: Manage applications software, understand the various components of an

operating system and explain the purpose of methods of application architecture.

Software Development: Comprehend programming languages categories, interpret logic and

understand the purpose of programming concepts

Database Fundamentals: Able to explain database concepts, structures, and purpose, as well as

understands methods used to interface.

Security: Understands confidentiality, integrity, and availability concerns of secure devices and best

practice methods.

NAYCHEFF BRYANT Pg. 2

Mail Handler Assistant UNITED STATES POSTAL SERVICE, Duluth, GA 03/2019 – 11/2021

Scan first-class, standard, and express mail delivery confirmations into the tracking database.

Distribute inbound mail for processing according to the importance of delivery.

Sort and separate parcels up to 70 pounds in weight and dispatch them to all local USPS stations statewide.

Report an hourly update of the workload and productivity to management.

Assist with the workload in any operation when needed.

Logistics Coordinator MARKEN LLC, Marietta, GA 10/2017 – 03/2019

Managed international and national reverse shipping of clinical kits going to Latin America, Asian,

African and American medical sites.

Shipped company supplies and machinery to new MARKEN kit production sites.

Maintained a filing system of documents, such as airway bills, commercial invoices, customs manifests,

and shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting.

Route and delivery data management for import/export shipping in Maestro.

Corresponded with different MARKEN and client site departments to solve and resolve shipping inquiries.

Coordinated daily third-party transportation management.

Inventory Manager HOMEGOODS, Atlanta, GA 09/2016 – 08/2017

Oversaw the execution of receiving truck shipments and unloading.

Ensured proper item ticketing and coding for all incoming items before restocking the showroom floor.

Partnered with management for ongoing development of store operating policies and procedures.

Organized the stockroom processing lines at the beginning of every shift.

Built displays in different departments daily.

Processed imports and replenished each department with new merchandise.

Assisted with the onboarding of overnight associates as needed.

Accounts Payable Clerk / Customer Care Inbound Associate II 04/2013 – 07/2016

RYDER SYSTEMS - Contract, Alpharetta, GA

Reconciled travel expense reports for all required field agents.

Processed company checks to all Ryder store locations in the US and Canada for their employee payroll,

utility bill payments, and facility maintenance costs.

Used Excel spreadsheets to track invoice approvals and check requests.

Updated and maintained an electronic database and a paper filing system for all vendor invoices and

rendered statements.

200 to 300 invoices coded in SAP ARIBA for payment weekly for all Ryder store locations in the US and

Canada.

Processed ACH payments for customer account fulfillment and invoiced account corrections.

Documented all account actions with detailed information in Salesforce, CARMS, and FIS for each

incoming call, consumer account follow-up, and/or account discrepancy.

Verified commercial invoice approvals and Ryder site check requests through SAP ARIBA.

NAYCHEFF BRYANT Pg. 3

Sales Coordinator/ Office Manager GUEST-TEK INTERACTIVE, Alpharetta, GA 04/2010 – 06/2012

Created service contracts tailored for corporate and boutique hotels in the US and Canada.

Developed and maintained a Sales-to-Client network with existing and prospective Guest-Tek clients

weekly, while calendaring executive sales appointments.

Supported up to 20 staff members with their daily administrative needs for client correspondence,

document processing and special projects.

EDUCATION

Millville Senior High, Millville, NJ – High School Diploma

CERTIFICATIONS

CompTIA IT Fundamentals (In Progress) TechBridge, Atlanta, GA

Professional Scrum Master I (In Progress) TechBridge, Atlanta, GA

Microsoft Certified: Azure Fundamentals (In Progress) TechBridge, Atlanta, GA

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