Human Resources, Call center, dispatch
Resume:
Candace Pacheco
Honolulu, HI, *****, US
adwez5@r.postjobfree.com
Work Experience
May, 2009 - Aug, 2021
Human Resources (HR) Generalist, Hawaii staffing inc. Contract with vendors to provide employee services, such as food service, transportation, or relocation service. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
Identify staff vacancies and recruit, interview and select applicants.
Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
Investigate and report on industrial accidents for insurance carriers.
Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.
Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
Conduct exit interviews to identify reasons for employee termination.
Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Analyze training needs to design employee development, language training, and health and safety programs. Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.
Prepare personnel forecast to project employment needs. Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
Prepare and follow budgets for personnel operations. Allocate human resources, ensuring appropriate matches between personnel.
Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits. Provide terminated employees with outplacement or
relocation assistance.
Education
2003
Ronald E. Bright Castle high school, High School in General Studies
2008
Hawaii Job Corp, Vocational in Business Administration and Management
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