Administrative Assistant Service Representative

Heather Page

New Braunfels, TX *****

*************@*****.***

***************@*****.***

830-***-****

Summary:

• Administrative Assistant with 15+ years of experience in Juvenile probation & Medical office settings with knowledge of compliance and confidentiality rules and regulations

• Experienced to keep track of Payroll hours of all employees

• In charge of all payroll reporting activities within the organization

• Performed auditing on payroll and forwarded to department/organization for tax auditing

• Approved payroll hours and report for the next step process.

• Experienced within Medical offices.

• Experienced in Juvenile Services and Probation

Education

• High School Diploma in General/Business Studies D.E.C.A. in High School Aug 1992 to May 1994 Samuel Clemens High School - Schertz, TX

Skills

• Multi-line Phone Systems

• Auditing

• Purchasing

• Appointment Scheduling

• Microsoft Outlook

• Section 8

• Office Management

• Customer service

• Microsoft Office

• Payroll

• Medical Records and bookkeeping

• Organizational Skills

• Human Resources

• Clerical Experience

• Time Management

• Training & Development

• Accounting

• Medical Terminology

Professional Experience:

Unemployed 2021 to present Aug 2021 to Dec 2022

• Father’s medical condition was critical

• Taking care of family

• From July 2021 looking for a new job

Guadalupe County Juvenile Services from Jun 2017 to Jul2021 Administrative Assistant

• Prepared weekly and monthly report for payroll hours of employee and performed all auditing activities to get it approved to make final payroll processing.

• Performed some of the employment benefits related issues.

• Entering new juvenile cases and police reports, prepared court dockets, entered court hearing documents, helped with quarterly Newsletter.

• Checked families in for probation appointments and weekly programs, greeted visitors for Juvenile Board meetings and monthly training.

• This role required a high level of professionalism while dealing with very sensitive circumstances while maintaining confidentiality, follow HIPPA and all other compliance rules and regulations. Environmental Health - Seguin, TX October 2014 to Jun 2017 Administrative Assistant

• Answered phones and routed calls accordingly, handled scheduling and payroll.

• Ordered office supplies, entered septic permits and quarterly maintenance contracts.

• Balancing of weekly and end of month deposits.

Temporary Assignment/Schertz Housing Authority - Schertz, TX Jan 2013 to Jan 2013 Administrative Assistant

• Answered multi-line phone system, greeted the public, certified clients for Section 8 and Low Rent Housing, faxed and filed of confidential paperwork.

• Operated Lindsey Government Housing software

Save Cleaners - Universal City, TX Jan 2005 to Dec 2007 Customer Service Representative

• Managed Inventory, supply purchasing, scheduling, payroll, and handling all customer concerns or issues that occurred. Metrocrest Orthopaedics - Carrollton, TX Jan 2004 to Dec 2005 Switchboard Operator

• Answered multi-line phone system, transferred calls, took messages, fax and filed of medical records. Followed all HIPPA code and compliance rules and regulations

Save Cleaners - Randolph A.F.B - Universal City, TX Jan 1994 to Dec 2004 Manager

• Managed inventory, supply purchasing, scheduling, payroll, Balanced records, and all customer service issues that arose,

Contact this candidate