Quality Supervisor Warehouse Production

CHARLES TEETS

**** ******** · Dearborn, MI *****

734-***-**** · adwevw@r.postjobfree.com

Qualifications

15+ years’ experience in supervisory role, achieving and maintain quality control

Excellent analytical and problem-solving skills

Consistently strive to maintain customer satisfaction

Personable and professional in appearance and manner

Dependable, hardworking, dedicated, and able to work independently

Employment History

MARYGROVE AWNING, Livonia, Michigan

Logistics/Shipping and Receiving, October 2021 - Present

Manage inventory and ensure FIFO is used on all products.

Ensure all daily loads are accounted for and removed from inventory

QUALITY TEAM ONE, Highland Park, Michigan

Quality Supervisor, February 2017 – October 2021

Customer Liaison at Magna Highland Park Plant; communicated issues to Quality Team One

Involved in daily meetings regarding issues

Performed layered processed and daily product audits, as well as Poka-Yoke audits

Managed scrapped disposition

Created quality alerts and reviewed with hourly associates

Liaison – Contracted to Lear at D-Ham Plant, March 2017 – February 2019

Communicated with customer in a liaison capacity/responded to quality issues and concerns

Created Quality alerts, reviewing with builders and post of those alerts

Addressed customer quality concerns, reported back to plant, and assisted in closure of concerns

TATA TECHNOLOGIES, Novi, Michigan

Liaison, May 2014 – 2017

Oversaw warehouse production and supervised 5 team members

Worked closely with resident SQE on all issues related to the Ford Mustang and Fusion

Maintained housekeeping for the protype build room due to having frequent customer visits

Performed related duties and special projects as assigned

INTEGRATED MANUFACTURING AND ASSEMBLY-Joint Venture with Lear Corporation, Detroit, MI

Quality Supervisor, April 2011 – May 2014

Supervised all quality aspects of the builds, monitor production quality and service

Communicated all defective product information and material handling to the Quality Administrator

Worked closely with all Lear/MA engineers on each product

Responsible for managing all seat birth certificates to ensure properly completed

Responsible for Management Review sign off on all seats to meet customer specifications

Employment History - Continued

INTEGRATED MANUFACTURING AND ASSEMBLY-Joint Venture with Lear Corporation, Detroit, MI

Production Supervisor, May 2008 – April 2011

Supervised all quality aspects of the builds, monitor production quality and service

Set daily/weekly/monthly objectives and communicated them to employees

Organized workflow by assigning responsibilities and prepared schedules

Identified issues in efficiency and suggested improvements

Enforced strict safety guidelines and company standards

LEAR CORPORATION, Southfield, Michigan

Quality Supervisor, Romulus Plant, March 2003 – May 2008

Ensured quality product with focus on jobs per hour, hours per car seat and reduction of labor as needed to achieve internal financial and customer goals

Sales Representative, Pontiac, 2000 - 2003

Maintained cooperation on the GM-800 Project ensuring customer was satisfied with the project, created solutions when necessary

Materials Supervisor, Detroit, 1997 - 2000

Supervised the building of the foam armrests and foam headrests

Maintained inventory adjustments for damaged goods, addressed concerns with Materials Manager regarding equipment, processed issues while ensuring proper processes were being followed

Shipping & Receiving Supervisor, Southfield, 1993 - 1997

Supervised the shipping and receiving dock, ensuring shipments were received and shipped timely

Received and unloaded freight, checked for damaged goods and verified quantity and quality of order with purchase orders

Delivered and received supplies to and from storage areas, rotating inventory and stocking shelves

Quality Technician, Southfield, 1991 - 1993

Assembled Ford Windstar van seats maintaining customer satisfaction

Maintained and improved product quality, investigated customer complaints and worked with management to resolve issues

Education & Advanced Training

Statistical Process Control I & II

Ergonomics Training

Certified in 5S Process – World Class housekeeping

Certified in H-Point Process of Seats – Comfort and Angle

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