JJKERMAN

BUSINESS OPERATION MANAGER

WWW.LINKEDIN.COM/IN/JILACKERMAN

OBJECTIVE

Seeking to leverage my management

expertise, vendor relationships, and

business analytics to grow in the role

as a Manager at your company

SKILLS

An accomplished professional, with

proven abilities in business

management, vendor relationships,

project planning, strategic analysis,

Building teams, developing policy and

improving procedures. Recognized

for the ability to motivate

professionals while maximizing

productivity.

EXPERIENCE

Director of Operations / Gannett/USA Today

2018-Present

Manage and direct the creative support functions for the company. Manage a team of 89 design and consultant professionals to support multiple campaign design needs. Managed vendor relationship for support and design in India and Philippines.

Sr Manager of Operations / Statesman Media

2015-2018

Manage and direct the operational support functions for the company. Manage a team of fifteen professionals. Owned the hiring and goal setting for staff development. Collaborate with HR, IT, and Finance to resolve issues and communicate change. Excellent interpersonal skills. Senior Buyer / Berlin Packaging

2014-2015

Supported customers by increasing net income by ensuring a timely supply chain of products to our customers. Build effective business relationships with multiple vendors, while being sensitive to customer needs using strong follow up skills. Manager of Operations / Houston Chronicle

2011-2014

Motivated a team of twenty-five employees. Energized by working in a multitasking environment with stringent deadlines. Responsible for execution of search engine marketing, search optimization, social media advertising, digital, print media, and email marketing. Collaborate across multiple Hearst newspaper properties to fill media programs. Grew commercial print by adding publication work to business model, a few of the titles produced are Bay Area Magazine, Texas Golfer, Edible Austin and Pet Talk. Responsible for over 350 print jobs each month through vendor partnerships.

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