Objective

To use my experience and training working as a manager and team member for a company that allows me to plan and direct APQP activities to include development, documentation, and applications focused on preventive actions for a new and existing product.

Profile

A seasoned Quality Assurance Manager with strong work ethic and organizational skills, thorough attention-to-detail work habits, personal goal, self-accountability and results-oriented standards, thorough knowledge of ISO/IATF/AS-defined quality system requirements, and understanding of Six Sigma process improvement tools and methodologies ( APQP, FMEA, R&R, SPC, capability studies, control planning, 8D's, 5-Why, etc).

Experienced Quality Engineer with highly competitive technical and team management experience, and in-depth experience in quality engineering, regulatory compliance, and quality improvements. Recognized for ability to lead teams in developing new quality methodologies and quality improvements to achieve positive outcomes. Results-driven but diplomatic professional able to work effectively in teams or independently to meet and exceed business as well as customer needs.

Skills Summary

Project Management

Report Preparation

Minitab

ISO/IATF Management

Computer Savvy

Customer Relations

Quality Management

Quality Engineering

Supplier Development

Six Sigma Black Belt

Professional Presentations

Incoming Inspection

Professional Experience

RESPONSIBILIES

Identify, evaluate, develop and qualify potential suppliers for assigned commodities.

Create and manage requests for quotation

ISO/IATF/AS systems management

Facilitate communication between supplier and Sourcing, Engineering, and Quality teams.

Actively participate on a global, cross-functional commodity team, consisting of a Commodity Manager, Supplier Quality Engineer, and Design Engineer.

Make supplier selection recommendations to cross-functional commodity teams.

Work with suppliers to identify root causes of quality problems. Develop and implement action plans to improve supplier quality performance. (8D/5Why)

Negotiating supplier agreements with strategic suppliers

MANAGED KEY FUNCTIONS

Purchase and procurement of advanced components.

Submitted quotes and prepared RFQs.

Sourced and validated vendor suppliers.

Researched and analyzed supplier positioning and performance in the marketplace.

Deliver technical product presentations to suppliers, customers, and the senior management team.

Counseled and trained 21 to 28 direct reports.

Directed the activities of quality associates.

Reported supplier performance metrics and program status to management team.

Supported suppliers with troubleshooting and problem resolution for customer issues.

Interact with department managers, vendors, engineering, sales associates, and buyers.

KEY ACHIEVEMENTS

Reduced internal scrap by 35% using task teams, scrap reviews, parettos, and product defect reviews. This resulted in a savings of $630,000.

Streamlined processes and improved effiencies by restructuring project management procedures within the sourcing program.

My quality improvement plan resulted in an all time low supplier PPM of 17 (rolling 6 month average for 33 suppliers) 1st ever “0” PPM month for one difficult supplier. Waupaca 10/2010

Chosen the troubleshooter charged with resolving complex technical issues for suppliers and customers.

Processed all supplier issues (8D, 5Whys)

Conducted supplier audits in accordance with company standards

Implemented paperless operator/inspection process display resulting in improved updating method, easy job change-over and effiencies resulting in $55,000 dollar savings the 1st year.

Consistently provided accurate and efficient quality support and provided strong follow-up through internal manufacturing customers.

Reviewed drawings and PPAP submissions to eliminate sourcing errors.

John Deere and Caterpillar top supplier honors 3 years in a row.

Employment History

Nielsen Moulding

Quality Manager June 20, 2022 to Present – Aluminum Exstusion/Paint/Annodize

Response for implementing SOP’s, Visual Aids

Customer interaction

Audits, Incoming Inspection, Supplier Specifications

C&A Tool Engineering, Inc

Quality Manager October 19, 2020 to June 14, 2022 – CNC Machining

Response for 3 facilities 107 employees

Medical instruments and Class III implants ISO 13485 & 21CFR820

Aerospace ISO 9100, AS 9100, NADCAP

Automotive IATF 16949

Hundreds of customers

Creative Liquid Coatings - Kendallville, Indiana – Plastic Injection Molding/High End Painting Quality Manager August 18, 2014 – October 16, 2020

Responsible for 6 Quality Engineers, 22 Quality Auditors, 5 Office Quality Positions, and 1 Quality Supervisor daily work activities and performance appraisals.

Oversee new program launches for Magna, FCA, General Motors, Faurecis, YenFang, Webasto

Oversee implementation and performance of capability studies, full dimensional layout, SPC, PPAP submissions

Responsible daily operations and performance

Responsible for facilitating 8D and 5 Why problem solving

chassix - Bristol, Indiana Quality Engineer October 2010 – 2014 – Aluminum Foundry/CNC Machining

Direct contact to Tier 1 STA and SQE representatives (Ford, General Motors, Nissan, & Toyota

Performs capability studies, full dimensional layout, PV Testing, SPC, PPAP submission

Responsible for facilitating 8D and 5 Why problem solving

Busche Enterprise - Albion, Indiana – CNC Machining

Quality Assurance Manager/Quality Engineer, 2007 – 2010

Responsible for 8 Quality Engineers, 22 Quality Inspector, and 9 Quality Office daily work activities and performance appraisals.

Oversee new program launches for Dana, Chrysler, General Motors, John Deere, and Caterpillar

Oversee implementation and performance of capability studies, full dimensional layout, SPC, PPAP submissions

Responsible for facilitating 8D and 5 Why problem solving

Didier Printing - Fort Wayne, Indiana – Plastic Credit Card Printing/Assembly

Director of Operations, 2005 – 2007

Direct all department Managers in Safety, Security, Customer Service, Printing, Finishing, and Maintenance

Implemented new Quality Control System

Implementation of new printing system and installation of new security, and equipment

Direct contact for all customer relations

Busche Enterprise - Albion, Indiana – CNC Machining

Quality Assurance Supervisor 2004 – 2005

Responsible for 3 Quality Engineers, 15 Quality Inspector, and 4 Quality Office daily work activities and performance appraisals.

Oversee new program launches for Dana, Chrysler, General Motors, John Deere, and Caterpillar

Oversee implementation and performance of capability studies, full dimensional layout, SPC, PPAP submissions

Responsible for facilitating 8D and 5 Why problem-solving

Custom Lights, Inc. - Garrett, Indiana – Task Lighting/Architectural Lighting

Business Development Manager 2000 – 2004

Responsible for growing Custom Lights business with our office furniture lighting business.

Increased sales last year by 20%

Managed engineering projects for office furniture accounts

Provided sales forecasting for strategic annual planning

Ensured all quoting, and product samples met deadlines

Developed and maintained customer relationships

James River Corporation - Kendallville, Indiana – Web Litho Printing

Division Training Manager 1989 – 2000

Developed and implemented a training program for three Web Litho Packaging facilities

Conducted skill needs assessments for each department

Set-up and performed job analysis for each department

Performed task analysis for each skilled position

Developed and implemented position skill training checklist’s

Developed and implemented position training schedules

Developed training manuals, procedures, annual certification, and job training aids

Developed and implemented facility safety, quality, housekeeping, and training audits

Dexter Axle Corporation Albion, Indiana – Quality Control

Quality Control

Responsible for inspection and testing of CNC, Drill & Tap, Paint-line, Punch Press, Welding, and Bullard departments.

United States Army - Various Locations

E-5 Sergeant

Communications MOS Four years active duty and three years reserve duty

Education

Central Noble High School - Albion, Indiana

Business, History, Algebra, Science Majors

Central Texas Community College - Killeen, Texas

BS Business Administration

Noncommissioned Officer Academy - Germany

Advanced Leadership Skills

Organizational Systems Design - Kendallville, Indiana

Designing High-Performance Organizations

Stat-A-Matrix Institute - Newnan, Georgia

ISO Internal Auditor Training

Kepner Tregoe Inc. - Princeton, New Jersey

Analytic Trouble Shooting Train the Trainer

DuPont Safety and Management - Perrysburg, Ohio

Techniques That Work for Operations Managers

The 7 Habits of Highly Effective People - Garrett, Indiana

Purdue University - Fort Wayne, Indiana

Communication certification

Black Belt Six Sigma certification

Infinity QS – Chantilly, Virginia

SPC Software

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