Tracey Cavender
Shift: Monday-Friday *:**am-*:*0pm
Tracey is a hard worker with experience with data entry, documentation and payment processing. She has worked closely with medical records, test results and ensuring drawer accuracy. She has great communication skills and has worked closely with customers, doctors, managers, and nurses. Tracey is very comfortable on the computer with many different systems. She is motivated, dependable and is always willing to learn new ways and systems.
Skills
Customer Service
Computer Softwares
Documentation
Microsoft Office Suite
Problem Solving
Data Entry
Hardworking
Payment Processing
Analytic
Communicates Well
Education
Owensboro Community & Technical College- Owensboro, KY 2007
Nursing
Experience
US Bank- Owensboro, KY
(Frederica St.)
June
2021- December 2021
Data Entry/ Auditor
Provided and rendered prompt, efficient, and courteous service to all loans that I reviewed.
Did audits through different screens, checking & double checking loans.
Attended daily & weekiy meetings (remote) by computer.
US Bank- Owensboro, KY
(Airport Rd.)
November
2019- April 2020
Default Counselor
Provided and rendered prompt, efficient, and courteous service to customers.
Set up payments or payment plans with individuals having a difficult time making payments.
Called out to help people to see if any help could be serviced.
Five Star- Owensboro, KY March 2018 – August 2020
Customer Service Representative
Provided and rendered prompt, efficient, and courteous service to customers.
Received cash and gave correct change and processed credit card sales correctly through terminal.
Assisted and helped with inventory, stocking shelves, and monitoring inventory
Cleaned, collected and disposed of outside trash
Placed orders for low inventory and the deli department
Trained new hires on different areas in the store
Documented retail sales, including sales of cigarettes and lottery tickets
Maintained thorough knowledge of store merchandise to provide helpful assistance to customers
Balanced cash registers and ensured drawer accuracy and adequate amounts of change were available
Babysitter- Owensboro, KY June 2008 – April 2018
Family Sitter
Owensboro Medical Health Systems- Owensboro, KY June 1996 – March 2008
CNA
Assisted with personal tasks such as dressing and bathing.
Provided clean and safe homes for patients.
Participated with patient in leisure activities and transportation so that they can remain engaged in their communities.
Oversaw medication and patient vital signs under the supervision of a healthcare practitioner
Ensured patient was able to have a great quality of life by providing nutritious home meals
Complete physical, psychological, emotional and environmental reviews of assigned clients
Developed plan of action with assigned client based on identified needs and recommend and/or coordinate interventions that may include information, education, resources and referrals
Unit Secretary
Met mutually-agreed upon performance goals/objectives established annually as listed on the Performance Management Plan
Works cooperatively with the nursing staff to provide accurate transcription of doctor
Maintained a clean a safe working environment; comply with infection control policies and protocols
Complied with workplace safety hazards policy
Made appointments for patient services in other departments as requested by nursing staff, may make post-discharge clinic or doctor appointments for patients
Participated in the hospital's risk management program by reporting all untoward events to the risk manager at the time of the occurrence
Made sure all data for patient fills was accurate and entered in a timely manner
Ensured organization with all paperwork
Monitor Tech
Demonstrated good use of the English language in the verbal and written form. Legible handwriting
Successful completion of arrhythmia testing
Entered patient data into cardiac monitoring system
Assured accurate location of patients within centralized monitoring system
Maintained responsibility for monitoring equipment
Documented rhythm strips every four hours and with each change in rhythm
Recognized lethal dysrhythmias quickly and correctly and alerts unit nurses without delay