Tracey Cavender

Shift: Monday-Friday *:**am-*:*0pm

Tracey is a hard worker with experience with data entry, documentation and payment processing. She has worked closely with medical records, test results and ensuring drawer accuracy. She has great communication skills and has worked closely with customers, doctors, managers, and nurses. Tracey is very comfortable on the computer with many different systems. She is motivated, dependable and is always willing to learn new ways and systems.

Skills

Customer Service

Computer Softwares

Documentation

Microsoft Office Suite

Problem Solving

Data Entry

Hardworking

Payment Processing

Analytic

Communicates Well

Education

Owensboro Community & Technical College- Owensboro, KY 2007

Nursing

Experience

US Bank- Owensboro, KY

(Frederica St.)

June

2021- December 2021

Data Entry/ Auditor

Provided and rendered prompt, efficient, and courteous service to all loans that I reviewed.

Did audits through different screens, checking & double checking loans.

Attended daily & weekiy meetings (remote) by computer.

US Bank- Owensboro, KY

(Airport Rd.)

November

2019- April 2020

Default Counselor

Provided and rendered prompt, efficient, and courteous service to customers.

Set up payments or payment plans with individuals having a difficult time making payments.

Called out to help people to see if any help could be serviced.

Five Star- Owensboro, KY March 2018 – August 2020

Customer Service Representative

Provided and rendered prompt, efficient, and courteous service to customers.

Received cash and gave correct change and processed credit card sales correctly through terminal.

Assisted and helped with inventory, stocking shelves, and monitoring inventory

Cleaned, collected and disposed of outside trash

Placed orders for low inventory and the deli department

Trained new hires on different areas in the store

Documented retail sales, including sales of cigarettes and lottery tickets

Maintained thorough knowledge of store merchandise to provide helpful assistance to customers

Balanced cash registers and ensured drawer accuracy and adequate amounts of change were available

Babysitter- Owensboro, KY June 2008 – April 2018

Family Sitter

Owensboro Medical Health Systems- Owensboro, KY June 1996 – March 2008

CNA

Assisted with personal tasks such as dressing and bathing.

Provided clean and safe homes for patients.

Participated with patient in leisure activities and transportation so that they can remain engaged in their communities.

Oversaw medication and patient vital signs under the supervision of a healthcare practitioner

Ensured patient was able to have a great quality of life by providing nutritious home meals

Complete physical, psychological, emotional and environmental reviews of assigned clients

Developed plan of action with assigned client based on identified needs and recommend and/or coordinate interventions that may include information, education, resources and referrals

Unit Secretary

Met mutually-agreed upon performance goals/objectives established annually as listed on the Performance Management Plan

Works cooperatively with the nursing staff to provide accurate transcription of doctor

Maintained a clean a safe working environment; comply with infection control policies and protocols

Complied with workplace safety hazards policy

Made appointments for patient services in other departments as requested by nursing staff, may make post-discharge clinic or doctor appointments for patients

Participated in the hospital's risk management program by reporting all untoward events to the risk manager at the time of the occurrence

Made sure all data for patient fills was accurate and entered in a timely manner

Ensured organization with all paperwork

Monitor Tech

Demonstrated good use of the English language in the verbal and written form. Legible handwriting

Successful completion of arrhythmia testing

Entered patient data into cardiac monitoring system

Assured accurate location of patients within centralized monitoring system

Maintained responsibility for monitoring equipment

Documented rhythm strips every four hours and with each change in rhythm

Recognized lethal dysrhythmias quickly and correctly and alerts unit nurses without delay

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