Alberta Carol Rusaw, EdD

**** ***** ******

Manassas, VA 20110

Day Phone: 703-***-****

Email: adwep4@r.postjobfree.com

FULL TIME WORK EXPERIENCE

Self-Employed Author, Consultant, and Adult Educator: 2016-present

Conduct research, write, and publish non-fiction books and journal articles in management, organization change, career development, women in the workplace, and public management. Change management consultant with non-profit organization involved in community awareness, training, and change in affordable public housing, public school improvement, and justice. Examples of projects include conducting training in intercultural and interpersonal communications for adult immigrants, strategic planning, and public relations and marketing services.

Dept. of Labor, Wage and Hour Division

Washington, DC

Workforce Education Manager

3/17/2015-9/30/2016

Designed, developed, and conducted training for approximately 500 professional, technical, and administrative personnel. Because agency lacked systematic and comprehensive leadership training component, I designed and developed training for approximately 250 supervisors, managers, and executives to meet agency requirements and for career advancement. This included mentoring, coaching, team development, and engagement with internal and external constituents. Managed staff of seven professionals responsible for technical training of wage and hour employees in house and online. Responsibilities included setting yearly and long term goals, developing performance standards, assessing performance outcomes, and providing career advisement.

Dept. of Defense, DCPAS/LLD/TSO3

Arlington, VA US

Workforce Education Manager

2011 – 03/2015

Designed, developed, and conducted training for approximately 500 professional, technical, and administrative personnel. Conducted civilian leadership education research, policy development, and program consultation for headquarters and major components of Department of Defense. Lead program manager for environmental scan of leadership programs, including data collection, analysis, report writing, and recommendations to agency component heads, senior civilian and military officers, military and civilian colleges and universities, public and private sector program officials, and professional organizations. Received cash award for outstanding performance. Completed four-month rotational assignment in Strategic Human Capital Planning Division, in which I analyzed occupational competencies for mission-critical and non-critical civilian occupations and prepared recommendations for inclusion in Functional Communities of practice. Prepared and managed budget, procurement requests, performance planning and appraisal, and travel. Continuously monitored programs for effectiveness and efficiency and take steps to ensure quality customer satisfaction. Received Cash Award for outstanding Performance.

North Dakota State University

Fargo, ND US

Associate Professor

8/2004 - 6/2007

Taught adult education and institutional analysis in doctoral program in education, including adult learning, qualitative research, assessment techniques, diversity in education policy, teacher education, and program evaluation. Supervised doctoral dissertation research for 11 students, conducted research, participated in university committees, and published scholarly journal articles in adult education, public management, critical theory, feminist scholarship, education, organization development, and public administration. Received Fulbright Senior Specialist designation for conducting research and teaching in foreign university in 2005. Taught leadership in transnational setting in Maastricht, The Netherlands. Made several academic and practitioner presentations at national and international conferences in adult education, organizational change, and public management. Consulted with educational program leaders on teacher retention and professional development and quality and diversity of instruction in public schools.

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U.S. Dept. of Education

Washington, DC US

Education Specialist, 1720

1/2001 - 8/2004

Branch chief in Office of Vocational and Adult Education in U.S. Department of Education. Supervised 10 education program specialists who monitored grants to state education agencies, audited state education grants, and provided technical assistance to education agencies. Reported findings and recommendations for improved programming, management, and instructional techniques for adult education, literacy, and English as a Second Language to state and local education directors and to Congress. Senior Fellow of Excellence in Government Leadership Program (2001-2002) and worked with senior management at Department to produce program in knowledge management and culture change. made several academic and practitioner presentations at national and international conferences in adult education, organizational change, and public management.

University of Louisiana-Lafayette

Lafayette, LA US

Assistant Professor, Organizational and Interpersonal Communications

8/1998 - 1/2001

Developed and taught graduate and undergraduate courses in organizational and interpersonal communications, including small group communications, introduction to training and development, organizational development, speech, and group process. Adviser for communications honor society, Phi Delta Kappa. Developed plan for doctoral program in corporate communications. Published scholarly journal articles in organization development, human resource development, public management, organizational behavior, management theory, and women in management.

University of Connecticut

Storrs, CT US

Associate Extension Professor

12/1990 - 8/1998

Designed, developed, taught, and assessed management development programs for state and local government managers. Designed and taught one-year management development certificate program involving use of action research and change agent projects. Consulted with directors of state and local government organizations, including career and non-career executives. Obtained federal and state grants for training executives in U.S. Postal Service, City of Hartford, Connecticut State Legislature, Council of Governments, and non-profit organizations. Acting Director of Institute of Public Service, responsible for developing program budget, monitoring program effectiveness, hiring external consultants, supervising staff of 7 professionals, and representing university interests at state and local government levels and nonprofit boards and commissions. Taught organization behavior, organizational theory, and leadership in Masters of Public Affairs program. Participated as committee member in masters level research projects and was member in Phi Kappa Kappa, an honorary public affairs society. Published scholarly journal articles and book chapters in public management, human resource development, management and organizational development, and organizational behavior and leadership. made several academic and practitioner presentations at national and international conferences in adult education, organizational change, and public management. Wrote book, Transforming the Character of Public Organizations: Techniques for Change Agents (1998, Greenwood).

Internal Revenue Service

Washington, DC US

Employee Development Specialist, 235

11/1987-12/1989

Designed, developed, conducted, and evaluated management and supervisory training programs. Facilitated course design and development of professional training for Revenue Agents and Revenue Officers. Evaluated organizational development program at Kansas City Service Center and made recommendations for adaptation throughout IRS. Conducted program evaluation of automated performance management program and recommended changes for use in Brookhaven Service Center. Designed, developed, and conducted corporate culture training program for all IRS employees. Conducted research and design for mentor training program for all IRS and developed proposal for adoption.

Dept. of Defense

Washington, DC US

Employee Development Specialist, 235

2/1987 - 11/1987

Designed, developed, and taught management and executive courses for civilian and military managers in the Office of the Secretary of Defense.

U.S Dept. of Agriculture

Washington, DC US

Employee Development Specialist, 235

2/1984 - 7/1986

Designed, developed, and taught management and supervisory training courses in the Agricultural Marketing Service Training Institute. Examples included the 40-hour training requirement for newly-appointed supervisors, executive development programs for agency executives, and women in management program. Member of agency task force to increase productivity.

U.S. Dept. of Education

Washington, DC US

Education Specialist, 1701

7/1980 - 1/1984

Presidential Management Intern 1980-1982. Designed, developed, and taught management courses in internal change management, internal control reviews and performance management. Agency task force member for developing program in internal control reviews and performance appraisal system. Designed, developed, and managed executive candidate development program, including developing assessment center, developmental assignments, and meeting SES qualifications. Received cash award for outstanding performance.

U.S. Air Force

San Antonio, TX US

English Language Instructor, 1712

1/1975 - 1/1978

Designed, developed, and taught English language skills programs in specialized English terminology for foreign military personnel in various technical occupations at the Defense Language Institute. Received Outstanding Performance of Duty Award and Teacher of the Quarter.

U.S. Air Force

Offutt AFB, NE US

draftsman-illustrator

2/1967 - 3/1968

Designed and produced artwork, lettering, briefings, and photographic reproduction as active duty member of U.S. Air Force. Awarded Top Secret security clearance. Received outstanding performance of duty award.

ADJUNCT TEACHING EXPERIENCE

George Mason University

Fairfax, VA US

3/2010 – 5/16/2011

School of Business: Designed, developed, and taught undergraduate course in organizational development in School of Management.

FastTrain Program, School of Education: Designed, developed, and taught qualitative research to teachers of English as a Second Language.

Argosy University

Arlington, VA US

9/2009 – 12/15/2010

Designed, developed, and taught doctoral level courses in education, including leading educational change, administrative theory, and curriculum.

Northern Virginia Community College

Manassas, VA US

8/2007 - Present

Design, develop, and teach courses in English as a Second Language, including intermediate and advanced conversation, grammar, reading, and composition. Completed 9 additional hours in teaching ESL to adults (total hours: 21).

EDUCATION

Hartford Seminary, Masters Degree Theological Studies

10/1994 (36 semester hours)

GPA: 4.0/4.0

Relevant Coursework: Old Testament, New Testament, Lay Ministry, Women in Ministry, Counseling, and Congregational Studies.

Virginia Tech, Doctor of Education

Blacksburg, VA

12/1989 (90 semester hours)

GPA: 3.6/4.0

Relevant Coursework: human resource development, consultation, organizational development, qualitative research, adult learning and education, quantitative methodology, and educational programming.

Golden Gate University, Masters of Public Administration

San Francisco, CA

1/80 (36 semester hours)

GPA 3.7/4.0

Relevant Coursework: public personnel management, organizational change, program management, statistics, introduction to public administration, program evaluation, current affairs in public administration, and public budgeting.

University of Missouri-Kansas City, Curriculum and Instruction/Secondary Education (English)

Kansas City, MO

7/1976 (36 semester hours)

GPA: 3.3/4.0

Relevant Coursework: Introduction to teaching, techniques of teaching English, curriculum development, English as a Second Language methodology, introduction to semantics, linguistics, teaching reading, and English literature.

Lake Superior State University, Bachelor of Arts, English

Sault Ste. Marie, MI

6/1970 (125 semester hours)

GPA: 3.5/4.0

Honors: Magna Cum Laude

Relevant Coursework: Dean's list; received journalism scholarship. Coursework completed in British and American literature, creative and advanced writing, feature editing, photojournalism, speech, biology, geology, psychology, history, sociology, and political science.

Relevant Coursework in English as a Second Language

21 graduate hours: (a) The Nature of Language 1 (linguistics); (b) The Nature of Language II (semantics); (c) Second Language Teaching Techniques; (d) Language Analysis; (e) Foundations of Multicultural Education; (f) Teaching English Grammar; and (g) Second Language Acquisition.

LANGUAGES

French: Advanced level, speaking, writing, and reading

AFFILIATIONS

Leadership:

American Society for Public Administration: local chapter member, secretary and president; board of directors, national committee member, and national council member.

Membership:

Teachers of English as a Second Language

Organization Development Network

Academy of Management

Academy of Human Resource Development

American Society of Journalists and Authors

PROFESSIONAL PUBLICATIONS

•Rusaw, A.C. (1994, Summer). Mobility for federal women managers. Public Personnel Management, 23(2), 257-262.

Rusaw, A.C (1995, Summer). Professional associations as learning agents), Human Resource Development Quarterly, 6(2), 215-226.

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Rusaw, A.C (1996, Winter). Achieving credibility: an analysis of women's experiences, Review of Public Personnel Administration, 16(1), 19-30.

Rusaw, A.C (1996). All God's children: Leading diversity in churches as organizations. Leadership Quarterly, 7(2), 231-243.

Rusaw, A.C (1997, Winter). Reinventing government: A case study of organizational change through community learning. Public Administration Quarterly. 20(4), 419-432.

Rusaw, A.C (1998, April). Experiencing the dynamics of inclusiveness: A model for teaching management students. Journal of Management Education, 22(2), 149-161

Rusaw, A.C (1998, Summer). Training change agents: Two models integrating theory and practice. Organization Development Journal, 16(2), 81-90.

Rusaw, A.C (2000, December). The ethics of leadership trust. International Journal of Organizational Theory and Behavior. 3(3-4), 547-569.

Rusaw, A.C. (2000). Uncovering training resistance: A critical theory perspective, Journal of Change Management, 15(3), 249-263.

Rusaw, A.C. (2000, January). Improving piccadilly manor: Rational vs. non-rational decision making in a political milieu The 2000 Annual, Vol. 1, San Francisco, Jossey-Bass/Pfeiffer, 65-79.

Rusaw, A.C (2001). I appreciate. The 2001 Annual. San Francisco: Jossey-Bass/Pfeiffer.

Rusaw, A.C. (2005, Winter). How downsizing affects organizational memory in government: Some implications for professional and organizational development. Public Administration Quarterly. 28(4), 482-500.

Rusaw, A.C. (2005, June). A proposed model of feminist leadership in public administration. Administrative Theory and Praxis, 27(2), 385-393.

Rusaw, A.C. (2007, February). Professionalism under the “performance-based pay” reform: A critical assessment and alternative development model. International Public Management Journal.

Rusaw, A.C. (2007, February). Changing public organizations: Four approaches. International Pubic Administration Journal, 30(3), 347-361.

Rusaw, A.C. (2007, September). An assessment of the scientific paradigm in No Child Left Behind: A systems look at a limited reform model. Public Performance and Management Review, 31(1) 112–127.

Rusaw, A.C. & Rusaw, M.F. (2008, November). The role of HRD in an integrated crisis management model. Academy of Human Resource Development International. 10(3).

Rusaw, A.C. & Sandoz, C.J. (2008, Spring). What’s not to love about me? Diagnosing and intervening on multiple levels of the narcissistic organization. Organization Development Journal, 40(2), 24-29.

Rusaw, A.C. (2009, Winter). Professionalism under the “performance-based pay” reform: A critical assessment and alternative development model. Public Personnel Management, 38(4), 1-20.

Rusaw, A.C. (2009, March). Eradicating female poverty through adult education and training: A collaborative learning-partnership model. International Journal of Case Method Research and Application, 21(1), 48-56.

Rusaw, A.C. (2009, May/June). Administrative leadership in the public sector: A review. Public Administration Review, 69(3), 551-553.

Rusaw, A.C. & Fisher, V.D. (2017, Summer). Promoting training and professional development in government: The origins and early contributions of SPOD. Public Administration Quarterly, 41(2), 216-232.

BOOKS

• Rusaw, A.C. (1998). Transforming the character of public organizations: Techniques for change agents. Greenwich, CT: Quorum Books.

• Rusaw, A.C (2001). Leading public organizations: An interactive approach. Harcourt Brace.

BOOK CHAPTERS

• Rusaw, A.C. (2001). Four models of public sector change. in K.T. Liou (Ed.), Handbook of Public Management Practice and Reform, NY: Marcel Dekker.

• Rusaw, A.C. (2001). Ethical dilemmas of action research: A typological analysis. Current Topics in Management, Vol. 6, (pp. 52-65), London: Elsevier Science, Ltd.

• Rusaw, A.C (2006). Mary McBryer Hale. In C. Felbinger and W. Haynes (Eds.).Profiles of Outstanding Women in Public Administration (Vol.2).pp. 79-84, Washington, DC: American Society for Public Administration.

REFERENCES

Dr. Virginia Clark

Dean, School of Education and Human Development

North Dakota State University

Fargo, ND, 58102

701-***-****

adwep4@r.postjobfree.com

Professional and managerial

Dr. Ron Stemmen

Chair, Doctoral Program, Education

North Dakota State University

Fargo, ND, 58102

701-***-****

adwep4@r.postjobfree.com

Professional

Heidi Adamson

Northern Virginia Community College

MC237 6901 Sudley Road

Manassas, VA 20009

adwep4@r.postjobfree.com

703-***-****

Managerial

Dr. Klara Bilgin

Dean, School of Public and International Affairs

Virginia International University

Fairfax, VA

703-591-7042x352

adwep4@r.postjobfree.com

Managerial

ADDITIONAL TRAINING AND DEVELOPMENT

Secondary Teaching Certificates (Life) in Missouri and Texas in English, journalism, and English as a Second Language

Certificate in Organization Development: National Training Laboratory (2005-2006)

Organizational Consulting

Contracting and Values

Large Systems Change

Coaching

Organization Change Techniques

Theories of Change Management

U.S. Department of Education Management Training (2001-2003)

Budgeting Techniques

Speaking before Congress

Program Evaluation Techniques

Senior Fellow, Excellence in Government The Council for Excellence in Government/Partnership for Public Service (2001-2002)

Foundational Concepts and Practices of Servant Leadership Greenleaf Center for Servant Leadership (2011)

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