Summary

Human Resource Specialist with * years of proven ability to be a corporate factor networking and cooperating with multiple levels of management and various cultural audiences. Possess a comprehensive background in administrative support, risk management & safety, record management, property and personnel oversight, training and development resulting from conducting operations. Supervised and account for mail for more than 100 personnel. Managed readiness for more than 500 personnel in the organization. Experienced in maintaining record, files and databases for personnel and strength management. A comprehensive background in safety compliance, operational goals, process improvement, costs control, and inventory management. Educator for elementary school for 3 years implementing policy and enforcing standards and adversity. Inventoried and inspected products for stock control managing property accountability. Experience

Security Guard

Emerald Queen Hotel & Casinos • Fife, Washington

07/2021 - 09/2022

Performed safety and emergency evacuations for client needs and incidents Recorded client needs, developed a response plan, and performed an evacuation pull-tag test Improved customer service by offering a friendly greeting and making sure the elevator was working while waiting for customers to enter

Performed physical security duties such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks

Complete risk management while securing the environment Communicate Professionally

Total Client Focus

Follow Instructions and implementing integrity

Freight Stocker

WinCo Foods • Tacoma, Washington

03/2020 - 06/2021

Maintain and replenish stock levels on the sales floor, including unloading and unboxing deliveries. Placing products on shelves, and building product displays. Assist customers with questions and guide them to the right direction in the store.

-Manage Stock Control

- Inventory and Inspect products

- Assist customers and give guidance around the store Customer Service Agent

American Airlines • Seattle, Washington

10/2015 - 10/2016

Handled customer inquiries, answered questions, and resolved problems in a timely manner Created a new customer database by entering customer information into a database Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales

Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards

Trained new employees in customer service script recitation, conflict resolution, and data entry practices Vineta Tagaloa

4416 Castellon Way, Augusta, Georgia

adwen5@r.postjobfree.com

253-***-****

Provide customer service in helping out with last minute changes Perform calmly under stress

Provide insight to offer results for customer satisfaction. Human Resources Specialist (42A)

United States Army • Fort Sill, OK

08/2010 - 08/2015

Reviewed new job roles with HR clients and paired successful candidates with companies that were a good fit Processed and tracked new employee benefits including new hire and attrition/retention packages Helped new employees navigate the company's policies, procedures, and benefits. Supervised more than 500 personnel

Assisted leadership with strength management as they prepare to deploy to temporary remote training locations. Performed inspection and maintenance on equipment

Segregated and accounted for mail

Educator

Department of Education • Pago Pago, AS

01/2007 - 05/2010

Established a relationship with the parents by interacting with them before and after school, leading to higher attendance rates

Organized and planned monthly field trips, providing a safe, happy, and fun environment for the children Developing training by using different methods

Initiate lesson plans that enforces the standards and policies Administer courses resulting in total of the institutions academically. Skills

Customer service, Communication skills, Computer literacy, Time management, Bilingual, Microsoft word, Guest services, English, Microsoft excel, Leadership, Admisitration/Supervision, Property Accountability, Personnel Oversight, Training and Development, Policy Implementations, Full Spectrum Operations, Organizational Culture, Mail Distributor, Total Client Focus

Education

Defensive Tactics

Tacoma Wa • Tacoma, Washington

05/2021

Certifcate in Completion of Defensive Tactics Course in Tacoma WA Airport Customer Service Course

Charlotte NC • Charlotte, North Carolina

06/2015

Certificate of Achievement for Airport Customer Service Course in Charlotte NC Postal Operations

Fort Sill • Fort Sill, OK

02/2013

Certificate in completion of Postal Operations Class in Fort Sill, OK Human Resource Course

Fort Jackson • Fort Jackson, SC

05/2011

Certificate in completion of Human Resources Course in Ft Jackson, SC Basic Training

Fort Jackson • Fort Jackson, sc

05/2011

Certificate in Completion of Basic Training, Fort Jackson, SC Liberal Arts

American Samoa Community College • Pago Pago, AS

05/2007

Graduated summa cum laude—3.7+ GPA

Received Associates Degree in Liberal Arts

General Studies

Fagaitua High School • Pago Pago, AS

05/2005

Graduated summa cum laude—3.7+ GPA

Served as President of Student Council for the 2004 to 2005 academic year Received Diploma

Contact this candidate