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Data Entry Customer Service

Location:
Fillmore, CA, 93015
Posted:
April 07, 2023

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Resume:

ERIC LAREZ

Fillmore CA ***** adweml@r.postjobfree.com

619-***-****

Summary

As a Purchasing Agent, I have been able to provide quotes and solicitations to Fast response cutters so they may meet their foreign port calls on time. The solicitations are met with quotes and requirements with specifics on the specs so the cutter may enter the port. Working with FPD, PCA, Oracle and Navy ERP have helped with these requests. Having a team of 4 gave the units a POC for questions and requests for customers and vendors.

Facilitating quotes and RFOs

Solicitations and cancelations

ERP

Microsoft, Excel, outlook

SAP, FAR, GAAP

Management, time management

Purchasing, expediting, and monitoring

Accounting, accrual

Negotiation, judgement and decision making

Business development, acquisition and budgeting

Up to date Security Clearance

Microsoft office suite

Contract Specialist I

GSA Denver Colorado

Feb 2022 to Present

A Contracts Specialist is responsible for drafting contracts, task orders, work requests or any other type of document that would be necessary in order to acquire goods/services from a supplier. They also ensure accuracy by preparing bidding documents before conducting bids.

Negotiating contract agreements with clients and suppliers

Researching contract regulations to ensure everything is up to date

Managing clients or suppliers during breach of contract agreements

Preparing and editing contracts for all individuals involved

Ensuring their organization fulfills their own contract agreements

Communicating efficiently with contracted individuals and companies

Redlining contracts when one party is editing a contract where the other party needs to see the changes made

Editing documents for internal use, such as one department making changes so another department can see what needs to change or errors

Material tech screener

Port Hueneme naval base- Port Hueneme CA Feb 2021 to Feb 2022

Currently I am material tech screener for Overhead Funding Documents. Preparation of Documents and entering accordingly into the Navy ERP system of more $220,000 of Funds.

Procurement Agent

Coast Guard Base LA/LB - San Pedro, CA January 2017 to Feb 2021

As a purchasing manager for the united states coast guard, I assist and supported 24+ units from

district 1 1. Managed three purchase cards at Base LA/LB and have processed more than 800 transactions for the mission of the units. I have processed more than $1,000,000.00 of the funds for the coast guard. Checked shipments to ensure the quality and quantity of purchased items. Processed proof of delivery requests and handled limited inventory management activities. Supported Coast Guard and clients through acquisitions, mergers and partnerships. Authorized payments for purchases and kept information

accessible by sorting and filing documents. Maintained relationships with suppliers to monitor performance and rectify issues. Coordinated with supervisor and provided support to all product research programs. Obtained purchased items by forwarding orders to suppliers and monitored expedited orders. Analyzed vendor performance, reviewed compliance and communicated corrective action requirements to vendors. Prepared and organized proper bidding documents and ensured that all documentation was in order. Arranged meetings with vendors and conferred with them to provide them with requirements. Approved, organized and paid company bills. Ensured the availability of specified materials to meet customer deadlines. Processed port calls and established best quote for that visit in foreign pods. Researched pricing information and compared prices and quotations. Managed units cell devices to perform mission critical functions during the pandemic and extraditions in US waters. Worked hand in hand with contracts for all devices.

Sales

Kaneohe, HI

March 2015 to December 2016 promotions and other offerings so that these details could be shared with customers.

Approached customers and engaged them with compelling conversations through the use of effective interpersonal and people skills. Sought opportunities to up-sell and add-on additional merchandise. Completed the customer's purchase by effectively processing credit and debit cards, cash and personal checks. Searched the store inventory system to determine if requested products were available. Offered direction and gave constructive feedback to motivate team members. Helped customers select products that best fit their personal needs. Resolved customer problems by investigating issues, answering questions and building rapport.

Verified that all merchandising standards were maintained on a daily basis. Received and processed cash and credit payments for in-store purchases. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Held each team member accountable for achieving brand and performance goals. Processed shipments and maintained organized stock shelves.

Offered exceptional customer service to differentiate and promote the company brand.

Navy - Bremerton, WA

Damage Controlman

Navy

November 2010 to November 2014 serviced and maintained fire fighting apparatus in a condition of readiness and performed general maintenance work in the upkeep of fire department property. Prepared reports of fires, equipment and personnel. Performed inspections of all facilities, equipment, and personnel. Conducted emergency response planning, including conducting research for the development of building pre-plans and conducting company building fire prevention inspections. Managed training for a crew of 5000 members to ensure safety procedures are being met. Led two rapid response teams as the team lead. Managed a crew of 12 members to fully execute ship board firefighting protocol and procedures.

EDUCATION

High School Diploma

Merrill F. West High School Tracy - Tracy, CA

2010

AMU- some college for supply chain management- currently enrolled

MILITARY SERVICE

United States Coast Guard: 2017-2021 E-4 logistics specialist

United States Navy: 2010-2014 E-4 shipboard firefighter

ASSESSMENTS

Customer Service — Highly Proficient

August 2020

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Highly Proficient

Attention to Detail — Proficient

September 2020

Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Proficient

Management & Leadership Skills: Planning & Execution — Highly Proficient

November 2020

Planning and managing resources to accomplish organizational goals. Full results: Highly Proficient

Project Timeline Management — Expert

August 2020

Prioritizing and allocating time to effectively achieve project deliverables. Full results: Expert

Sales Skills — Highly Proficient

August 2020

Influencing and negotiating with customers.

Full results: Highly Proficient

Reference: Arlean burrough 770-***-****

Anthony Moore 618-***-****

Jose Mendez 818-***-****



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